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St. James Hotel, an Ascend Hotel Collection Member

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Certificate of Excellence
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St. James Hotel, an Ascend Hotel Collection Member
St. James Hotel, an Ascend Hotel Collection Member
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845 Reviews from our TripAdvisor Community

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Showing 800: English reviews
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Billings, Montana
Reviewed yesterday NEW

Room was nice and clean. The staff was very friendly and helpful. Very disappointed we had no hot water to shower. Desk clerk said they had been having problems. This needs to be fixed. Very inconvient to be sent to another room to shower and NO HOT WATER in that room .

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Helpful?
Thank ennislennis
Wauchula, Florida
HOTEL’S FAVOURITE REVIEW
Reviewed 1 week ago via mobile

I just can't say enough nice things about this place and the people who work there. We arrived early and were prepared to leave our luggage in storage for the day. However, Michelle informed us there was a room ready to go and..."how would we like to go ahead and check in?" Oh my gosh!! How great was that?? She...

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Helpful?
Thank gshaw5
About Hotel's Favourite Review
Jennifer D, General Manager at St. James Hotel, an Ascend Hotel Collection Member, responded to this review

Dear gshaw, Thank you for the amazing 5 star review! The staff was ecstatic to read your praises as we hope to exceed all guests expectations! Michelle and Pedro are true gems of the St. James Hotel and I am proud to have them represent us all. We also appreciate you noting how much you loved our breakfast service and...

Southampton, United Kingdom
Reviewed yesterday NEW

We stayed here for 10 nights in April 2017. Our room, on the fourth floor, was clean and comfortable with two queen sized beds. We thought we had a room only booking, but there was complimentary breakfast of croissants and coffee included, delivered to our room each morning. Staff were friendly and polite and did everything they could do be...

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Thank TravellingJude
Pineville, Louisiana
Reviewed 2 days ago NEW

Very comfortable, quiet and elegant for such low price. Continental breakfast delivered to the room is a nice touch. Easy walking distance to French Quarter, Super Dome, WWII Museum, and to street car stop to get to the rest of the city.

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Thank Dennis W
Bridgwater, United Kingdom
Reviewed 3 days ago NEW

Absolutely fantastic. Can't speak highly enough. Fantastic location and never once felt unsafe. You are far enough out of the main party places if you don't want to be involved, but close enough to walk if you want to involved.

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Thank saundersgar
Reviewed 5 days ago NEW

We stayed in this hotel for a few days with our little girl. This hotel is perfectly located, minutes away from the French quarter but is very quiet - we did not hear any noise during our stay. There is a complimentary continental breakfast brought to your room at the time of your choice, the room was nice, clean and...

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Thank Caroline B
Emmerich, Germany
Reviewed 5 days ago NEW

Charming historical Hotel near French Quarter with very friendly stuff. Only breakfast was a little bit disappointing. Unfortunatelly no bar at the hotel. Parking was quiet expensive but across the hotel

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Thank 0815isa
Wisconsin
Reviewed 5 days ago NEW

After looking at about 10 hotels in the area we decided on this one. First off I just want to say that everyone was very friendly here. However, our room was nothing special. Furniture was chipped, paint splatters on the wood floors, bathroom floor was dirty upon arrival and the hallway smelled musty. We had a room overlooking the little...

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Thank langreckd5
Orting, Wa
Reviewed 6 days ago NEW

Located right between the French Quarter and downtown-- easy walk to either. Room was clean and showed great historic charm while offering all needed amenities. The staff (check-in, bell hop, room service, check-out) were some of the most helpful and welcoming we've ever experienced! The complimentary room service breakfast (croissants and coffee/tea/juice), served elegantly, was a nice touch. Thanks for...

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Thank Lawrence S
Irrewillipe, Victoria, Australia
Reviewed 1 week ago via mobile

The rooms were stunning,generously sized and extremely clean. The bed was a king, comfortable and the room could have easily fitted a third person (if possible). I enjoyed the breakfast which included only fresh croissants, jam and a small selection of beverages. The customer service was immaculate from start to finish. Room service was a restaurant next door. The food...

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Helpful?
Thank Lori B
Jennifer D, General Manager at St. James Hotel, an Ascend Hotel Collection Member, responded to this review

Dear Lori B, Thank you so much for taking the time to write a review! We are incredibly happy to read that you enjoyed the rooms, breakfast, room service and staff customer service! In regards to the bin pick up, we have been trying to get the city to change the time to no avail. Our next step is to...

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Staying in Central Business District

Neighbourhood Profile
Central Business District
Compared to the more evocative monikers of some other parts of New Orleans, the downtown’s humdrum title might suggest that this area is all about business and little else. But don’t let the bland name keep you away from the Central Business District. The CBD offers a wide range of fun things to do that would be touted as exceptional in less jubilant corners of the world. Bordered by the French Quarter, the Arts District and Tremé, with the river at its eastern extreme, this hub for sports, gaming, shopping, theatre, family-friendly activities, and amazing regional cuisine makes a smart base wherever your interests lie.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
As a 2014 Certificate of Excellence Winner, The St. James Hotel is one of New Orleans' finest luxury boutique hotels. New Orleans' Creole-Caribbean influence has never been more alive thanks to its recent restoration completed in 2013. Located in the Banks Arcade, a 19th century landmark once the center of the Caribbean sugar and coffee trade, each of our 86 guestrooms celebrates this intimate connection with elegant West Indies decor and complete with rooftop terraces and charming courtyards. ... more   less 

Additional Information about St. James Hotel, an Ascend Hotel Collection Member

Address: 330 Magazine St, New Orleans, LA 70130-2425
Region: United States > Louisiana > New Orleans > Central Business District
Price Range: $175 - $532 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — St. James Hotel, an Ascend Hotel Collection Member 3*
Number of rooms: 84
Reservation Options:
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Also Known As:
St James New Orleans
Hotel Style:
#39 Romantic Hotel in New Orleans
#62 Business Hotel in New Orleans
#63 Family Hotel in New Orleans
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Questions & Answers

Here's what travellers have asked, with answers from St. James Hotel, an Ascend Hotel Collection Member staff and other travellers.
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Questions? Get answers from St. James Hotel, an Ascend Hotel Collection Member staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Some rooms only have a ceiling window so if that matters to you make sure to ask for a room with normal windows.”
W4170YCcarolineb, 19 Apr 2017 | Read review
“Room 312 was surprisingly quite the entire night despite being adjacent to busy downtown streets.”
lawrences730, 18 Apr 2017 | Read review
“There are rooms with no windows. We were first "offered" this choice and we declined. Never heard of such a thing.....”
sharonn653, 10 Apr 2017 | Read review
“The breakfast they provide is delicious and all the staff are very friendly and helpful.”
c0l0rad0a, 8 Apr 2017 | Read review
“We were in 313, and the floor had a noticeable pitch. But since it is New Orleans, and the city has issues with sinking, we weren't concerned. The decor was lovely and I recommend it. ”
, 6 Apr 2017 | Read review
5 of 5