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Hilton New Orleans Riverside

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2 Poydras St The Outlet Collection at Riverwalk, New Orleans, LA 70130-1656
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (1703)
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Panoramas (1)
Room & Suite (560)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
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Updated 11/08/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hilton New Orleans Riverside
Updated 11/08/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#106 of 181 hotels in New Orleans
Location
Cleanliness
Service
Value
GreenLeaders Gold level
Visiting the Hilton New Orleans Hotel Riverside will not only bring back fond memories, but can open up new areas to explore in New Orleans, Louisiana. Enjoy the 90,000 sq. ft. Health Club by Hilton featuring tennis, racquetball, full weight training circuit, the Precor® cardio theater and more. Stimulate your palate within Drago's Seafood Restaurant, a New Orleans dining institution. Upgrade your accommodations to our exclusive Executive Level. Try your hand at Harrah's Casino or take in a round of golf at TPC Louisiana. New Orleans is still one of the world's most unique destinations and is at your doorstep when staying at the Hilton Riverside Hotel in New Orleans, Louisiana. Guests will be required to show a proof of vaccination or negative COVID test (within 72 hours) to enter any of the following outlets in the hotel: o Health Club o Drago’s o Spirits o Le Croissant Riverblends does not require the vaccination proof or negative test.
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Property amenities
Paid private parking on-site
Free internet
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Evening entertainment
Car hire
Business Centre with Internet Access
Car park
Wifi
Paid wifi
Outdoor pool
Heated pool
Sauna
Restaurant
Breakfast available
Breakfast buffet
Conference facilities
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Convenience store
Non-smoking hotel
Shops
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Air conditioning
Housekeeping
Safe
VIP room facilities
Refrigerator
Flatscreen TV
On-demand films
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
River View
Great View
Languages Spoken
English
Hotel links
Special Offer:Price Match Guarantee
7145Reviews103Q+A100Room tips
Traveller rating
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Popular mentions
cadgal970 wrote a review 21 Sep
Mico, Texas1 contribution
The hotel was not really open due to hurricanes but as we were there for a military retirement event our reservation was honored. The hotel did warn us that there would be no room service, no cleaning of rooms and no restaurants open. We were there for three nights and had no problems. We kept our room tidy and requested extra towels for the last day which were promptly sent up. Hotel was very quiet. The location was just a 10 min walk to the French Quarter and a 15 min drive from the military base. Very easy to navigate around.
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Review collected in partnership with Hilton Hotels & Resorts
Date of stay: September 2021
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Location
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Response from Lisa Rosen, Other at Hilton New Orleans Riverside
Responded 5 days ago
Thank you, cadgal970, for your excellent review and kind recommendations. You're right due to Hurriccane Ida, we haven't restored all operations and pre-Ida hours yet, but we've made great progress in that regard and should be hitting on all cylinders shortly! Please pass on a huge CONGRATULATIONS to the service member who retired recently - we have great respect for the men and women in our military who sacrifice so much for our freedoms and way of life here in the USA! We hope to have you back as our guest when the city is re-opened at full capacity!! Until then, safe travels & stay well!
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The_Viceroy wrote a review May 2021
Durham, North Carolina46 contributions57 helpful votes
Hotel's Favourite
I remember this hotel as new - that dates me - and on a visit to see friends for the first time since before the pandemic - I chose the Hilton Riverside for its location adjacent to both the Quarter and Warehouse District and reexperience them from back in the day. I will say - and this is my personal experience - they haven't missed a step. The upstairs lobby area is beautiful - love all the green plants. Check in was seamless, with an upgrade. The room was comfortable, the bed very comfortable, anointed with nice touches like plush towels, Crabtree & Evelyn shampoo and soap, and a text concierge to check in periodically on any needs I may have. I have to give Hilton Riverside props because it is a tall order to make a large convention hotel feel personally connected to the guests. While my tendency is to stay at the smaller accommodations that lean more boutique, my stay at Hilton Riverside is making me rethink that...at least as it pertains to New Orleans. Thank you for a wonderful stay that left me truly impressed.
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Date of stay: May 2021
Value
Cleanliness
Service
Room Tip: The river view rooms are a nice +. You observe the rhythm of commerce that extends out to the...
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1 Helpful vote
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Response from Lisa Rosen, Other at Hilton New Orleans Riverside
Responded 18 May 2021
Thank you so very much for the fantastic review! We are thrilled that you thoroughly enjoyed your stay with us and the special touches we have in place to make that personal connection with our guests, even in these trying times! We are so glad you chose our hotel for a re-visit from the past and hope to keep the tradition going by having you as our guest again the next time your travels bring you back to New Orleans. Until then, safe travels! :-)
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ph0ebele wrote a review 9 Sep
1 contribution
I loved my stay here. The hotel is huge and close to everything. The staff are friendly and welcoming. They have restaurants, bar and coffee shop which were really convenient. If you need to work out or play sports, they have a gym with tennis courts. Highly recommend!
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Review collected in partnership with Hilton Hotels & Resorts
Date of stay: August 2021
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Location
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Response from Lisa Rosen, Other at Hilton New Orleans Riverside
Responded 5 days ago
Thank you, Ph0ebele, for your excellent review and kind remarks about our hotel and your recent stay with us. We are delighted tht you found everything to your liking and our staff friendly and welcoming. We look forward to having you as our guest again soon! Until then, safe travels & stay well!!
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The-Forets wrote a review Aug 2021
Gainesville, Florida88 contributions40 helpful votes
We had a wonderful stay at the Hilton Riverside. The staff was friendly and our room was clean and had everything we needed. The hotel is in a perfect location to be near almost everything in New Orleans. We were able to walk to the French Quarter and to the Super Dome.
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Review collected in partnership with Hilton Hotels & Resorts
Date of stay: August 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
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Response from Lisa Rosen, Other at Hilton New Orleans Riverside
Responded 5 days ago
Thank you, The Forets, for your excellent review from your recent visit to our hotel! We appreciate you taking the time to let us know you had a wonderful stay! We hope that you get another chance to stay with us again in the near future, as we look forward to having you back as our guests. Until then, safe travels & stay well!
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ajquintanilla wrote a review Aug 2021
San Diego, California1 contribution
Older hotel with and odd layout due to all the ballrooms/conference rooms. I like how it’s conveniently located with the outlets shopping center. Furniture is worn out, old, and needs to be upgraded and I feel the rooms could have been cleaned much better.
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Review collected in partnership with Hilton Hotels & Resorts
Date of stay: August 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
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Response from Lisa Rosen, Other at Hilton New Orleans Riverside
Responded 5 days ago
Ajquintanilla, thank you for taking time to share your review and candid comments. We value the feedback from our guests so that we can chart our direction for future improvements. We're happy that you like our convenient location and hope that you will return for a stay with us soon so that we can provide the type of experience we both expect. Until then, stay well!
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PRICE RANGE
US$120 - US$465 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilton new orleans riverside hotel new orleans, hilton hotel new orleans, hilton riverside hotel new orleans, hilton riverside new orleans
LOCATION
United StatesLouisianaNew OrleansArts District / Warehouse District / Central Business District / Warehouse/Central Business District
NUMBER OF ROOMS
1600
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Frequently Asked Questions about Hilton New Orleans Riverside
Which popular attractions are close to Hilton New Orleans Riverside?
Nearby attractions include Escape My Room (0.4 km), Audubon Aquarium of the Americas (0.3 km), and Harrah's Casino New Orleans (0.3 km).
What are some of the property amenities at Hilton New Orleans Riverside?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Hilton New Orleans Riverside?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hilton New Orleans Riverside?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hilton New Orleans Riverside?
Yes, a parking garage, paid private parking on-site, and paid private parking nearby are available to guests.
What are some restaurants close to Hilton New Orleans Riverside?
Conveniently located restaurants include St. James Cheese Company, Restaurant Rebirth, and Restaurant August.
Are there opportunities to exercise at Hilton New Orleans Riverside?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Are any cleaning services offered at Hilton New Orleans Riverside?
Yes, dry cleaning and laundry service are offered to guests.
Does Hilton New Orleans Riverside offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Hilton New Orleans Riverside?
Many travellers enjoy visiting Our Sacred Stories (1.4 km), Hermann-Grima House (1.2 km), and Longue Vue House and Gardens (6.6 km).