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Hilton New Orleans Riverside

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Hilton New Orleans Riverside
Hilton New Orleans Riverside
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5,104 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton New Orleans Riverside
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Showing 4,958: English reviews
Tallahassee, Florida
Reviewed 4 days ago NEW

Harrah had screwed up on my reservation & gave away my 7 Stars room to someone else, because I check in late....the excuse was we overbooked. They send me to the Hilton & said your room is reserved over there. Hilton front desk clerk said " you don't have a reservation." I was mad. Then the bell boy who refused...

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Helpful?
Thank Alan L
Riversidemanager, Manager at Hilton New Orleans Riverside, responded to this review

Alan L, Thank you for taking time to review your recent stay with us. I am sorry to hear of the service issues you encountered. We have reviewed your comments with our PM Front Desk team as we look forward to making future service enhancements. I am happy to hear that Harrah's made it right for you and they apologized...

Scottsdale, Arizona
Reviewed 4 days ago NEW

We had a fabulous experience the first week of March and it started with Robert at the front desk--talk about amazing customer service--thank you Robert for being so welcoming and accommodating! We are Gold members and were updated to a beautiful suite overlooking the river.

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Thank Avgerine
Truth or Consequences, New Mexico
Reviewed 4 days ago NEW

Here in NO on business, and could have not picked a better hotel, with a river view.... Located near the French Quarter and close to the riverwalk with paddleboats, a mall and lots of great restaurants close by.... No need for a car, and taxi sercive 24/7 Great front deak and staff... The rooms were just right and the beds...

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Thank george s
Reviewed 5 days ago NEW

It is just so convenient! Like its an all in 1 and its walkable to the Main Street. Just a great location! Plus we LOVE dragons (get the oysters) and its inside the hotel. What more can you ask for!???

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Thank JOURDAN L
Dallas, Texas
Reviewed 5 days ago NEW

Hotel is nice and is great location. close to parades and quarter and on river, but not as difficult to get to during the Mardi Gras season. Restaurant and bar are good on property, but service was below average during mardi gras season. Its as if they don't staff up to meet the demand during the season. Check in line...

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Thank mg19682017
Portland, Oregon
Reviewed 5 days ago NEW

This was the 2nd hotel of my New Orleans trip....stayed here for work. This is a much larger hotel, with more amenities than the Hampton Inn,and closer to the French Quarter. The rooms through could use some updating. The finishes are old and outdated. Seemed dirty in some parts of the room, and the lighting in the bathroom was very...

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Helpful?
Thank stacigetzit
Nola70140, Manager at Hilton New Orleans Riverside, responded to this review

Thank you so much for your review of our hotel. We appreciate you taking the time to share your experience with us as it gives us an opportunity to improve our service. Please be assured that we have discussed your comments with our housekeeping and engineering departments for their immediate attention. I do hope that you find the time to...

Minden, United States
Reviewed 5 days ago NEW

I was very satisfied with the level of friendliness and professionalism exhibited by the staff at this establishment. I strongly encourage you to stay. It is located in proximity to dining, shopping, entertainment, New Orleans French Quarters and Bourbon Street, as well as Harrah's Casino if that's your vice. I had a wonderful time each and every time I have...

Review collected in partnership with Hilton Hotels & Resorts
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Thank monicamU4615BU
Reviewed 6 days ago NEW

The only person I dealt with at the Hilton that showed an level of customer support was the whistle blowing dude calling me a cab! Stay away, go down the street to the Hampton inn its much nicer, or try Harrahs at least they want your business!

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Helpful?
Thank Thomas S
Riversidemanager, Manager at Hilton New Orleans Riverside, responded to this review

Thomas S, We are sorry to hear that you had a disappointing experience with us. I am especially disappointed to read from your review that our staff did not provide you with the attentive and courteous treatment you deserve. I can assure you that this is not commonplace and I have spoken with our staff regarding your comments. We make...

Reviewed 1 week ago NEWvia mobile

Check in lines were ridiculously long! Then room keys wouldn't work. Had to stand in line another 20 minutes getting this worked out. Room was nice and clean. Very unfriendly staff. A thank you when you just paid them over $1200 for 3 nights would be nice. Will stay somewhere else next trip.

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Helpful?
Thank Angie W
Riversidemanager, Manager at Hilton New Orleans Riverside, responded to this review

Angie W. Thank you for your review of your recent stay. We appreciate your honest feedback about your experience while staying at our hotel. Your review provides us with feedback that our hotel team needs to re-evaluate guest needs and meet guest expectations. Again, we apologize for any inconveniences and we hope to have another opportunity to serve your hotel...

Reviewed 1 week ago NEW

Even though this a large conference hotel, the rooms are cozy and quiet. The location is the best New Orleans as to offer since you are walking distance to French Quarter but you don't have the noise and smell. We enjoyed the French Quarter but liked coming back to hotel for night cap or bite to eat. The lobby bar...

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Helpful?
Thank Erin R

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Deluxe King Riverview Room (24)
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Staying in Central Business District

Neighbourhood Profile
Central Business District
Compared to the more evocative monikers of some other parts of New Orleans, the downtown’s humdrum title might suggest that this area is all about business and little else. But don’t let the bland name keep you away from the Central Business District. The CBD offers a wide range of fun things to do that would be touted as exceptional in less jubilant corners of the world. Bordered by the French Quarter, the Arts District and Tremé, with the river at its eastern extreme, this hub for sports, gaming, shopping, theatre, family-friendly activities, and amazing regional cuisine makes a smart base wherever your interests lie.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Drago's Seafood Restaurant
Drago's Seafood Restaurant
Cuisines: Seafood, Cajun & Creole
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Visiting the Hilton New Orleans Hotel Riverside will not only bring back fond memories, but can open up new areas to explore in New Orleans, Louisiana. Enjoy the 90,000 sq. ft. Health Club by Hilton featuring tennis, racquetball, full weight training circuit, the Precor® cardio theater and more. Stimulate your palate within Drago's Seafood Restaurant, a New Orleans dining institution. Upgrade your accommodations to our exclusive Executive Level. Try your hand at Harrah's Casino or take in a round of golf at TPC Louisiana. New Orleans is still one of the world's most unique destinations and is at your doorstep when staying at the Hilton Riverside Hotel in New Orleans, Louisiana. ... more   less 

Additional Information about Hilton New Orleans Riverside

Address: 2 Poydras St, New Orleans, LA 70130-1656
Region: United States > Louisiana > New Orleans > Central Business District
Price Range: $266 - $680 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton New Orleans Riverside 4*
Number of rooms: 1600
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Priceline, Hilton Hotels Direct, getaroom.com, Hotels.com, Travelocity, Expedia and Jetsetter so you can book your Hilton New Orleans Riverside reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton New Orleans Riverside Hotel New Orleans
Hilton Hotel New Orleans
Hilton Riverside Hotel New Orleans
Hilton Riverside New Orleans
Hotel Style:
#1 Green Hotel in New Orleans
#6 Spa Hotel in New Orleans
#23 Luxury Hotel in New Orleans
#41 Business Hotel in New Orleans
#43 Family Hotel in New Orleans
#53 Romantic Hotel in New Orleans
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Questions & Answers

Here's what travellers have asked, with answers from Hilton New Orleans Riverside staff and other travellers.
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Questions? Get answers from Hilton New Orleans Riverside staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We loved our river view, Recommend floors 20 or higher”
 of 5 bubbles KNV_tamu, 23 Mar 2017 | Read review
“River views are beautiful.”
 of 5 bubbles Avgerine, 23 Mar 2017 | Read review
“Eat at Draggos! We still feel they have the best oysters!”
  • View
 of 5 bubbles jourdanl2017, 22 Mar 2017 | Read review
“ask for River view.”
 of 5 bubbles mg19682017, 22 Mar 2017 | Read review
“Ask for higher floors.”
 of 5 bubbles stacigetzit, 22 Mar 2017 | Read review
5 of 5