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We picked this hotel based on reviews thinking that it was going to help us have a good experience, we ware totally wrong.
When we arrived we were told that they had no power and that it was schedule to be back on by 5...More
Thank Jorge H
Response from JessideSharaf, Gerente at Hotel Mansion del RioResponded 5 July 2016
Lamentamos mucho cuando nuestros huéspedes no quedan satisfechos y nos indigna mucho más cuando la situación que los deja con...More
We started our trip to Guatemala at this resort in Rio Dulce. The staff was super friendly and helpful (although most of them spoke very little if any English). The hotel itself was very reasonably priced, although possibly because we didn't go during peak season;...More
Thank Kristy G
Response from JessideSharaf, Gerente at Hotel Mansion del RioResponded 11 July 2016
We are very sorry for the inconvenience during your stay, it was not in our hands the electricity supply went down with out notice due to local storm.
Hope to see you soon.
I knew it was a very nice place from other Tripadvisor comments and pics I saw in the web. But it is gorgeous!!! The service is impeccable, the scenery breathtaking and lots of activities to do. Make sure you book a room on the river...More
Response from JessideSharaf, Gerente at Hotel Mansion del RioResponded 17 May 2016
Thank you for your opinion, we are glad you had a great time during your visit to this paradise. Hope to see you soon!
Well recommended but really bad service. We paid $375.00 us dollars for one night and ac not working when finally work all our beds got wet from the water of the ac.
The count the knives forks spoo s plates etc etc yes everything is...More
1 Thank Puchicabarandgrill
Response from JessideSharaf, Gerente at Hotel Mansion del RioResponded 12 January 2016
We are very sorry our Floor Manager could not handle the bad situation up to the level to decrease your bad experience in our hotel, we know sometimes we can have trouble with the equipment but we ussually act very fast to respond to our...More
Thatched roof bungalows with very comfortable beds, tropical atmosphere as you have a walk on a board walk over mangroves to reach the hotel. The food and drinks were great with a varied selection. A short water taxi ride (security) to experience Flores and it's...More
Thank Jo-Anne S
Response from JessideSharaf, Gerente at Hotel Mansion del RioResponded 9 November 2015
Thank you very much for your opinion, hope to see you guys soon.
US$134 - US$215 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Family Rooms ,
Number of rooms
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