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Holiday Inn Express Custer

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#2 of 17 Hotels in Custer
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Holiday Inn Express Custer
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511 Reviews from our TripAdvisor Community

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Showing 498: English reviews
walsall
Reviewed 11 September 2014

All you need for a fair price. Good position within walking distance of bars and restaurants. Good complimentary breakfast. And a pool and gym available. Custer state park near by,MT Rushmore and Crazy horse close.

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Helpful?
Thank tintinWalsall
Kim R, General Manager at Holiday Inn Express Custer, responded to this review

Its great to hear you enjoyed our hotel & the breakfast. We are nice walking distance to restaurants & near by shops. Thank you again for taking time to review our hotel. Hope to see you again soon.

Denver, Colorado
Reviewed 10 September 2014

Made this our home base as we visited Attractions within a short drive. Complete hotel area is above standard, great host. Drawback is the Wi-Fi is very weak in rooms, so no online time......BUT, this was a good thing as more time visiting the area....

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Helpful?
1Thank Teddy W
Kim R, General Manager at Holiday Inn Express Custer, responded to this review

We are glad you made Custer, Holiday Inn Express your home base while you were visiting the hills. I am sorry about the weak Wi-Fi in the rooms & will be looking into that, we appreciate your feed back. Thank you again for staying and writing a review for us.

Reviewed 9 September 2014

This was a newer hotel so the rooms were very clean and comfortable. Loved the sitting area behind the hotel. The view and waterfall made it very enjoyable. The breakfast room was huge as well as the lobby of the hotel. Check in was a little bit of a problem as I had booked 2 rooms under my name and...

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Helpful?
Thank Jackie716
Kim R, General Manager at Holiday Inn Express Custer, responded to this review

I am so glad you enjoyed the sitting area in the back of the hotel. The waterfall really is relaxing and nice. Custer is a nice spot and so close to many of the major attraction. I apologize about the trouble you had checking in and will make sure our desk clerks know how to handle this in the future....

Trinidad, Colorado
Reviewed 9 September 2014

This Holiday Inn is completely clean. My wife didn't even wear flip-flops in the room. The bed and pillows were great. The grounds are just amazing, with the most ambitious fountain and waterfall I've ever seen. I would absolutely stay here again!

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Helpful?
Thank Robert S
Kim R, General Manager at Holiday Inn Express Custer, responded to this review

Thank you so much for such nice review of our hotel. I am glad you enjoyed your stay & we hope you stay with us again in the future.

Berryville, Virginia
Reviewed 5 September 2014

I have stayed in Holiday Inns before and been happy. This one left a lot to be desired. The only good thing was the staff. Very friendly and helpful. Three of us stayed in a very small room and beds looked not queen size. No exhaust system in bathroom. There was a small breakfast bar. No dining for lunch or...

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Helpful?
Thank Terry739
Kim R, General Manager at Holiday Inn Express Custer, responded to this review

We want to thank you for your comments and for staying at our hotel. We are a Holiday Inn Express & do not have a restaurant for lunch or dinner. Our full service brand the Holiday Inn does have a restaurant, however we do have many restaurants downtown & many within walking distance from our hotel.

Wisconsin
Reviewed 2 September 2014

The hotel is new, clean, and our king suite was spacious. The front desk staff, especially Kim the manager, were welcoming and helpful. The bathroom in our room was large and had a great showerhead, which was mounted high enough even for very tall people. The breakfast area is large and well-organized; the people working during breakfast kept everything clean...

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1Thank traveljunkie03
Kim R, General Manager at Holiday Inn Express Custer, responded to this review

Thank you so much for the nice review. Our whole staff really takes customer service seriously, myself included & I am so glad you enjoyed your stay. The pancake machine is a lot of fun, I wish pancakes were that easy at home. Thank you again for staying!

Framingham
Reviewed 30 August 2014

the location is great for exploring custer state park, the needles and the various caves. We had a room with king bed, and sofa. the room had a slight stale smell but fortunately the window could be opened and it aired out quickly. the AC was rather noisy as most are and cycled on and off . Since it was...

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Helpful?
Thank Joanel
Kim R, Front Office Manager at Holiday Inn Express Custer, responded to this review

Thank you for staying at our hotel and taking time to write a review.

Columbus, Nebraska, United States
Reviewed 26 August 2014

Our family of 4 stayed in July. Balcony in the room was nice, but we were on the highway side, the view in the back of the hotel is much nicer. Beautiful water fall and courtyard with a fire pit in the back. Indoor pool area was nice. Pool was a nice size, but the hot tub temperature was HOT....

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Helpful?
Thank Kim6583
Kim R, General Manager at Holiday Inn Express Custer, responded to this review

Hello and thank you for taking time to write a review. I am sorry that the hot tub was to hot. I am glad you enjoyed our breakfast. Hope to see you again in the future.

Saint Paul, Minnesota
Reviewed 24 August 2014

We stayed here 2 nights. I'm only giving it a slightly lower rating because we stayed at another Holiday Inn Express in Mitchell, SD which had a much nicer and larger room at a lower rate. I understand that this is a more prime location, of course. The hotel is in a great location in Custer, and the setting is...

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Helpful?
Thank barbmcc89
Kim R, General Manager at Holiday Inn Express Custer, responded to this review

Thank you for your comments and taking the time to write a review.

Palos Verdes Estates, California
Reviewed 22 August 2014

My mother, two boys, and I stayed here in mid August when visiting the area to see Mt. Rushmore and the surrounding area. After debating which hotel/cabin and town I wanted to stay in for weeks, I was very happy with our choice. The room was large and clean, with three beds total including the pull out couch. Our room...

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Helpful?
Thank Victoria K
Kim R, General Manager at Holiday Inn Express Custer, responded to this review

We realize you have many choices for your lodging needs. We are glad you picked our hotel and enjoyed your time here. Custer is a nice location to so many great attractions. Thank you again for staying & we hope to see you again in the future.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
Official Description (provided by the hotel)
Enjoy the beautiful views of the Black Hills of South Dakota at our Custer hotel. Travelers will enjoy a comfortable stay at our newly-built, non-smoking Holiday Inn Express Custer hotel, located conveniently off Highway 16. The whole family is sure to enjoy staying at our charming hotel in Custer, South Dakota. Situated in the beautiful Black Hills of South Dakota, our contemporary Custer hotel is just minutes from several of South Dakota's most popular attractions including Mount Rushmore, Crazy Horse Memorial and Custer State Park. Other nearby sights and attractions include Bear Country USA, Evans Plunge and Jewel Cave, the second longest cave in the world. Unlike some hotels in South Dakota that can be disappointing, business travelers are sure to be pleased and impressed with the accommodations our Custer hotel provides. Along with breathtaking views and close proximity to many Custer, South Dakota attractions, our hotel in Custer is also located near a variety of companies such as Custer Hospital, Pacer Corporation and the US Forest Service. During your visit to Custer, South Dakota, take time to relax by our indoor, heated pool and work out in the fitness center. Also, make sure you try our complimentary hot breakfast bar that features our signature cinnamon rolls. Start planning your South Dakota vacation or business trip now, and enjoy the best Custer hotel deals and rates. Book your reservation today. ... more   less 

Additional Information about Holiday Inn Express Custer

Address: 433 W Mount Rushmore Rd, Custer, SD 57730-1542
Region: United States > South Dakota > Custer
Price Range: $151 - $354 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Custer 2.5*
Number of rooms: 91
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Also Known As:
Holiday Inn Express Custer Hotel Custer
Holiday Inn Custer
Custer Holiday Inn Express
Hotel Style:
#4 Family Hotel in Custer
#4 Romantic Hotel in Custer
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Custer staff and other travellers.
4 questions
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Mason City, Iowa
10 months ago
Maryland
over a year ago
Louisville, Colorado
over a year ago

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Questions? Get answers from Holiday Inn Express Custer staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a room with a view out back. They have some balconies, but they may be only in the front, facing the street and parking lot.”
 of 5 bubbles golfslw, 8 Jan 2017 | Read review
“From what I saw any room you choose would be good”
 of 5 bubbles 811karen3, 7 Nov 2016 | Read review
“Rooms in facing back of the facility have great view of rock formations right behind the building”
 of 5 bubbles NPHiker, 30 Oct 2016 | Read review
“get one without dead flies”
 of 5 bubbles TyO67, 8 Oct 2016 | Read review
“Rooms facing the back have a nice view of a steep rocky hill.”
 of 5 bubbles dennisw354, 7 Oct 2016 | Read review
5 of 5