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Falkensteiner Hotel Cristallo

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Falkensteiner Hotel Cristallo
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287 Reviews from our TripAdvisor Community

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Showing 80: English reviews
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Manchester, United Kingdom
Reviewed 4 weeks ago

Such a great experience, from the warm welcome to excellent customers service from attentive staff, in particular the hard working waiters / waitresses for whom nothing was too much trouble. Plenty of choice at meal times, with good quality food. Ski-Hire was quick and efficient and the lockers with helmet / boot warmers a really nice touch! Highly recommended!

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Helpful?
Thank H B
Karin W, Guest Relations Manager at Falkensteiner Hotel Cristallo, responded to this review

Dear H B, thank you for your enthousiastic evaluation. We are very happy to read that you enjoyed your stay in our hotel. We are looking forward to welcoming you again in our hotel in the future. With warm greetings from Katschberg. The Hotel Cristallo Team

Bratislava, Slovakia
Reviewed 19 March 2017 via mobile

Location couldnt be better. Right "an der piste". Staff on a reception was very kind and helpfull. Rooms were clean and big enough fully equipped. Food was very good. I think that everybody has to be satisfied. One thing that was a little bit chaotic in the restaurant was that there was always somebody esle serving us. One waiter took...

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Thank D4N1EL
Karin W, Guest Relations Manager at Falkensteiner Hotel Cristallo, responded to this review

Dear D4N1EL, thank you very much for your positive and detailed review. We are very happy to read that you and your family enjoyed your stay with us. Just for your guidance our adults Spa area is open until 22:00 for one day a week. We are looking forward to welcoming you again in our hotel next spring! With sunny...

Bradford, United Kingdom
Reviewed 10 March 2017

We had a fabulous week skiing in Katschberg, staying at the lovely Cristallo hotel during the February half term holiday (UK). We are a family with two daughters, ages 6 and 8. This was our first time in Austria, but our third time skiing as a family – we have previously self-catered in Arc 1950 in France at Easter. Bottom...

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1Thank Jennifer K
Karin W, Guest Relations Manager at Falkensteiner Hotel Cristallo, responded to this review

Dear Jennifer K, thank you very much for your positive and detailed review. We are happy to read that you and your family had a good time in our hotel. You can book only full board in our hotel, but, as you correctly wrote, there is the possibility to book an apartment in the Falkensteiner Premium Apartments Edel:weiss Residences which...

Horsham, United Kingdom
Reviewed 26 February 2017

Fantastic hotel which we couldn't fault. An hour and a quarter easy transfer from Salzburg airport. We flew with EasyJet and booked direct with the hotel,who helped us arrange taxis, but friends had booked a package with Nielson. We are a family of 4 - with 2 ten year olds. We had two interconnecting rooms in what seemed a new...

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Thank 4xSheppards
Karin W, Guest Relations Manager at Falkensteiner Hotel Cristallo, responded to this review

Dear 4xSheppards, thank you for your enthousiastic evaluation. We are very happy to read that you enjoyed your stay in our hotel. We are looking forward to welcoming you again in our hotel in the future. With warm greetings from Katschberg. The Hotel Cristallo Team

Penrith, United Kingdom
Reviewed 1 February 2017

We are two married couples in our mid sixties and this is a Family hotel, and it goes out of its way to welcome children, mainly junior school age and under, so on surface a bad choice but we had a wonderful time, the food was great, the staff very friendly and the children well behaved thanks partly to the...

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Thank 60navigator
Karin W, Guest Relations Manager at Falkensteiner Hotel Cristallo, responded to this review

Dear 60navigator, thank you very much for your enthousiatic review. We are glad to read that you and your friends enjoyed your stay in our hotel. We would be very pleased to welcoming you again in our hotel in the future. With snowy greetings from Katschberg The Hotel Cristallo team

Reviewed 24 January 2017

Brilliant hotel, great location, recently modernised and immaculate. Adult spa, indoor-outdoor pool and also a separate kids pool/spa with slide. Flip flops and gowns provided in bedroom to use to pool and towels available in adult spa. All day kids club. Boot room with allocated locker (room key opens) which have boot, helmet and glove driers inside! Falkensteiner have their...

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2Thank Katie M
Karin W, Guest Relations Manager at Falkensteiner Hotel Cristallo, responded to this review

Dear Katie M, thank you very much for your enthousiatic review. We are glad to read that you and your family enjoyed your stay in our hotel. We would be very pleased to welcoming you again in our hotel in the future. With snowy greetings from Katschberg The Hotel Cristallo team

chicago
Reviewed 18 January 2017

room very comfy and nice .Everything in hotel was made to offer pleasure to guest and best possible service .Would highly recommend if you can aford it go a head and spoil your self :)Located right on ski lift .You can not get any closer just 20 meter away Ski depo verry nice but please make it heat more than...

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2Thank firstraveller
Karin W, Guest Relations Manager at Falkensteiner Hotel Cristallo, responded to this review

Dear firstraveller, thank you very much for your enthousiatic review. We are glad to read that you enjoyed your stay in our hotel. We would be very pleased to welcoming you again in our hotel in the future. With snowy greetings from Katschberg The Hotel Cristallo team

Prague, Czech Republic
Reviewed 15 January 2017

A visit to this superb, modern hotel could be an excellent experience. Our trip was mired by a few specific niggles, which most will not experience. Travelled as a family over New Year, with two young children 5 and 6, for their first ski experience. First the niggles, which should not necessarily put you off: 1) Rather than the main...

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1Thank UK-CZ
Reviewed 7 January 2017

For our family with young kids, and indeed for the 3 families that travelled with us, this was a fantastic place to stay. We had a room that was not yet updated, but it was spacious and comfortable. The communal areas throughout the hotel were nice, and the indoor outdoor pool was fabulous. We came for the skiing and the...

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1Thank Toby T
Karin W, Guest Relations Manager at Falkensteiner Hotel Cristallo, responded to this review

Dear Toby T, thank you very much for your enthousiastic evalutation. We are looking forward to welcoming you and your friends again in our hotel in the future. With sunny greetings from Katschberg The Hotel Cristallo team

Kranj
Reviewed 6 January 2017

My review of Cristallo hotel is inoffensive, there are no insults or affronts in it and contains my personal feedback of my staying in the Falkensteiner hotel Cristallo for the NY 16/17, as it wasn't satisfactory enough. The management of the hotel should accept my view and properly impove blunders, made through our holiday there, for the better of all...

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Thank Ales A
Karin W, Guest Relations Manager at Falkensteiner Hotel Cristallo, responded to this review

Dear Mr. Ales A, As we have already replied to your wife from her review of your stay dated 29th December, we are a little surprised and disappointed to receive your comments. We are always open to receive comments and feedback from our guests during their stay and the Hotel Director would have been happy to discuss your comments personally...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Room Service
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Ski-In / Ski-Out
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Dry Cleaning
  • Babysitting
  • Room Service
  • Meeting Rooms
  • Laundry Service

Additional Information about Falkensteiner Hotel Cristallo

Address: Katschberghoehe 6, Rennweg 9863, Austria
Region: Austria > Austrian Alps > Carinthia > Rennweg
Price Range: $231 - $439 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Falkensteiner Hotel Cristallo 4*
Number of rooms: 130
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Also Known As:
Falkensteiner Hotel Rennweg
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Questions & Answers

Here's what travellers have asked, with answers from Falkensteiner Hotel Cristallo staff and other travellers.
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Questions? Get answers from Falkensteiner Hotel Cristallo staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floor rooms with piste view”
777hb, 22 Mar 2017 | Read review
“New wing very nice and contemporary, but more expensive”
vontrapp, 10 Mar 2017 | Read review
“If you prefer a bath to a shower just ask!”
60navigator, 1 Feb 2017 | Read review
“Stayed in Deluxe room 1310, convenient for kids pool and boot room but no view of pistes.”
, 24 Jan 2017 | Read review
“Main Hotel would be best.”
UK-CZ, 15 Jan 2017 | Read review
5 of 5