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This is the third time we have stayed at The Alpine Palace for the New Year and again had a great time, unfortunately could not give it a five star rating purely because of some issues we had with the rooms.
My family and I...More
My experience partly concurs with what earlier reviewers wrote. The Alpine Palace Hotel is a hotel that is unique in my experience: a five-star hotel with a three-star wing.
My room was in the three star wing, and was definitely three star. The furniture was...More
The hotel was delightful, fantastic dinners and lovely spa.
The only down sides were:
All of the pools were very cold- please turn them up!
The staff could not speak very good English so communication was very difficult.
The wine list was incredibly limited- a...More
Have been here many times and over the years it is loosing its edge a little... Service is mostly by foreigners and the language and perceptions are not as fine tuned and fluid as in the past... if one can just accept this, then all...More
Response from HotelAlpinePalace, Leiter Öffentlichkeitsarbeit at Hotel Alpine PalaceResponded 1 November 2017
we would like to apologize for any inconveniences during your stay.
In the last two weeks an unexpected wave of last-minute bookings reached us, forcing us to hire some temporary workers in order to keep service going smoothly. In addition, we were facing...More
This we found a "mixed bag". The hotel is in excellent condition overall and in keeping with a 5* Hotel. Issues we had were that the food was hit and miss, form over substance....looked great but tasted "meh" on a number of occasions. We also...More