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Grand Hotel Zell am See

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500 Reviews from our TripAdvisor Community

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Showing 368: English reviews
Hexworthy, United Kingdom
Level Contributor
77 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 30 August 2016

Have been visiting for years - as a passer by to the lakeside restaurant/cafe. Never fails to impress. Just wonderful location for coffee and delicious cake or lunch from 12 noon. Looking out over the lake and mountains - romantic! Good value too - while the Hotel looks expensive the meals and drinks are not. Worth an extra Euro anyway... More 

Helpful?
Thank Gillian P
5700grand, Leiter Öffentlichkeitsarbeit at Grand Hotel Zell am See, responded to this review

Dear Gillian P., thank you very much for your kind feedback. We would be glad to welcome you once as a guest in our hotel. We send you kind regards - the entire GRAND HOTEL Team More 

Muscat, Oman
Level Contributor
9 reviews
5 hotel reviews
Reviewed 27 August 2016 via mobile

The hotel is good but don't expect too much. The location is amazing and the views from the rooms are amazing. Rooms are ok but it seems very old and not maintained well. The quality of breakfast is not that good.

Helpful?
Thank busyline
5700grand, Leiter Öffentlichkeitsarbeit at Grand Hotel Zell am See, responded to this review

Dear busyline, we regret that we could not convince you of our services and of the imperial style of our rooms. We wish you all the best and remain with kind regards the entire GRAND HOTEL Team. More 

Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 23 August 2016 via mobile

The hotel has rooms with amazing views . It is not a new hotel but well maintained . Staff are extremely helpful and professional . Breakfast is amazing and dinner too ( room rate includes breakfast and dinner ) . The room rate is little bit expensive .

Helpful?
Thank Nabil M
5700grand, Leiter Öffentlichkeitsarbeit at Grand Hotel Zell am See, responded to this review

Dear Nabil M, we want to thank you for your review. We are glad you enjoyed staying with us and hope to welcome you soon again. With kind regards the entire GRAND HOTEL Team. More 

Athens
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 16 August 2016 via mobile

We have visited several times the hotel. It is one of our favourite places. We are always well taken care off. The staff is very friendly and the hotel manager is always making sure that everything is going according to plan. Always there and always ready to help. We always have a good time there and we will definitely come... More 

Helpful?
Thank Qryche
5700grand, Leiter Öffentlichkeitsarbeit at Grand Hotel Zell am See, responded to this review

Dear Qryche, we want to thank you for your great feedback. It was a pleasure to have you here again and we can welcome you hopefully soon again. We send you kind regards the entire GRAND HOTEL Team. More 

Zufikon, Switzerland
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 5 August 2016 via mobile

I stayed here with my family in July and found the location of the hotel fantastic. The reception we received was very good and professional. The room we found to be clean and sweet. We loved the idea of the master bedroom raised and our daughters loved the bunk beds. The view from the room was amazing. Although there is... More 

Helpful?
Thank kitty085
5700grand, Leiter Öffentlichkeitsarbeit at Grand Hotel Zell am See, responded to this review

Dear kitty085, thank you very much for your feedback. Your opinion is very important for us, because only with your feedback we do have the chance to optimize our service. We are glad that you liked our location as well as your bedroom. Furthermore we want to thank you that you mentioned our friendly staff. In regard to the air... More 

Dubai, United Arab Emirates
Level Contributor
39 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 31 July 2016 via mobile

This is the best location you can find in Zell MA see, stunning views of the lake and the mountains, we booked 2 rooms, one was amazing double story with balcony really amazing, only missing the a/c, the kids room was not that impressive , service is OK , Costumer service is OK as well, very busy though, location is... More 

Helpful?
Thank AAtari
5700grand, Leiter Öffentlichkeitsarbeit at Grand Hotel Zell am See, responded to this review

Dear AAtari, we want to thank you for your review. We are glad that you liked our location and regret that we could not convince you from our half-board menu with a choice of three ingenious dinner menus: regional "Pinzgauer" cuisine, traditional "Grand Hotel-cuisine" and bio vegetarian cuisine. Furthermore, in our latitude it is not usual to have a/c in... More 

Level Contributor
3 reviews
3 hotel reviews
Reviewed 28 July 2016 via mobile

Very bad experience. Only the location is good but customer service, room quality, food quality and all other amenities are not good at all. Poor service standards and also personnel not very understanding. Imagine only one staff in the hotel at night to do all the work - check ins, check outs, security, bellman, housekeeping, etc. all by one man... More 

Helpful?
Thank Kamran W
5700grand, Leiter Öffentlichkeitsarbeit at Grand Hotel Zell am See, responded to this review

Dear Kamran W, thank you very much for your feedback. We regret, that you did not enjoy our services. Nevertheless we wish you all the best and remain with kind regards the entire GRAND HOTEL Team. More 

Dubai, United Arab Emirates
Level Contributor
20 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 28 July 2016 via mobile

I have been there with my wife and daughter for 3 nights, the location is exceptional and view from the room was unbelievable, having the breakfast outside very near to the lake was amazing, rooms are spacious and hotel is very clean. Negative: hotel has no A/C, very close to the train line.

Helpful?
Thank Samer S
5700grand, Leiter Öffentlichkeitsarbeit at Grand Hotel Zell am See, responded to this review

Dear Samer S, thank you for your review. In our latitude the hotels do not have air condition in the bedrooms - normally this is not necessary here. We are glad that you enjoyed our location and hope to welcome you soon again. We remain with kind regards the entire GRAND HOTEL Team. More 

Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 28 July 2016 via mobile

Why it's the best hotel ( great location the lake , resturent , shopping area , play ground for the kids , boats , train station , taxi station , bus station etc ) , nice reception and chick in was for me less than 10 min , car parking available , all tourist places with discount card for zell... More 

Helpful?
Thank Saif A
5700grand, Leiter Öffentlichkeitsarbeit at Grand Hotel Zell am See, responded to this review

Dear Saif A, thank you so much for your kind feedback. Nice to hear that you enjoyed staying with us. It was a pleasure to have you here and we send you kind regards from Zell am See the entire Grand Hotel Team. More 

Muscat, Oman
Level Contributor
46 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 25 July 2016

We spend 4 nights at this beautiful hotel. We drove from Salzburg and it took around 1.5 hour to reach the hotel. The drive was fantastic with beautiful views and amazing. The hotel is very easy to reach and locate and it is the hear of Zell am See just on the lake and few minutes walk from the market... More 

Helpful?
Thank Hafidh A
5700grand, Leiter Öffentlichkeitsarbeit at Grand Hotel Zell am See, responded to this review

Dear Hafidh A, we want to thank you for your great review. We are glad that you enjoyed staying here at the GRAND HOTEL ZELL AM SEE. Hopefully we can welcome you soon again up until then we remain with kind regards the entire GRAND HOTEL Team. More 

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Comfort Double Room with Lake View (26)
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Emperor Franz Joseph Suite with Balcony (Lake View) (49)
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Empress Elisabeth Suite with Balcony (Lake View) (74)
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The Hotel (30)
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Wellness Deluxe Double Room with Balcony (Lake View) (37)

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Bar/Lounge
  • Spa
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Room Service
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Concierge
  • Babysitting
Official Description (provided by the hotel)
Zell am See and winter sports are like the sun and sky, great friends! Together with the GRAND HOTEL ZELL AM SEE, they form an unbeatable trio for the perfect winter vacation.Treat yourself to casual 4-star comfort, homely old Austrian tradition of hospitality, comfort and a touch of luxury alpine directly on the winter white lake. ... more   less 

Additional Information about Grand Hotel Zell am See

Address: Esplanade 4-6, Zell am See 5700, Austria
Region: Austria > Austrian Alps > Salzburg Region > Zell am See
Price Range: $307 - $732 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Grand Hotel Zell am See 4.5*
Number of rooms: 133
Reservation Options:
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Also Known As:
Grand Zell Am See
Zell Am See Grand
Hotel Style:
#6 Luxury Hotel in Zell am See
#7 Spa Hotel in Zell am See
#9 Family Hotel in Zell am See
#16 Romantic Hotel in Zell am See
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Questions & Answers

Here's what travellers have asked, with answers from Grand Hotel Zell am See staff and other travellers.
9 questions
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Ipswich, United Kingdom
3 months ago
Ipswich, United Kingdom
3 months ago
Newcastle, United Kingdom
over a year ago

See all questions (9)

Questions? Get answers from Grand Hotel Zell am See staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Lake view or lake front rooms offer various views of the water.”
 of 5 bubbles 920elianah, 1 Nov 2016 | Read review
“rooms with the balcony”
 of 5 bubbles mlee009, 27 Oct 2016 | Read review
“Get a room facing the water (south), preferably with balcony, to enjoy the view.”
 of 5 bubbles RobertG925, 28 Sep 2016 | Read review
“Lake view room”
 of 5 bubbles HafidhA_12, 25 Jul 2016 | Read review
“Try to book a room facing the lake.”
 of 5 bubbles KamleishD, 11 Jul 2016 | Read review
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