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Holiday Inn Express & Suites Twentynine Palms- Joshua Tree, an IHG hotel

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72535 Twentynine Palms Hwy, Twentynine Palms, CA 92277
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (120)
Room & Suite (74)
Dining (21)
Travel safe during COVID-19
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What you can expect during your stay
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
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Updated 14/01/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Holiday Inn Express & Suites Twentynine Palms- Joshua Tree, an IHG hotel
Updated 14/01/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#5 of 11 hotels in Twentynine Palms
Location
Cleanliness
Service
Value
Come stay at the Holiday Inn Express and enjoy an unforgettable experience while visiting the Joshua Tree National Park or US Marine Corps military base. Our exceptional staff is committed to making the most of your trip. You will find superbly cleaned rooms a delight to sleep in and all the great amenities most desire. In the evening, relax in our outdoor heated pool and hot tub, available year-round. Our 24 hour Fitness Center, Business Center and Laundry facilities are there for you, as well as our complimentary Hot Breakfast every morning. Our breakfast selection is packed with so many choices, including gluten-free and low calorie foods, you will be trying something different for days to come. If you are wondering where to eat or what attraction you'd like to visit next, your hosts are ready to give you great recommendations and advice. We look forward to helping you make your California desert travels unforgettably great!
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Board games / puzzles
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Parking
Wifi
Hot bath
Pool / beach towels
Pool with view
Outdoor pool
Heated pool
Fence around pool
Breakfast available
Breakfast buffet
Vending machine
Conference facilities
Meeting rooms
BBQ facilities
Baggage storage
Gift shop
Newspaper
Non-smoking hotel
Outdoor furniture
Shared lounge / TV area
Sun loungers / beach chairs
24-hour front desk
Express check-in / check-out
Laundry service
Self-serve laundry
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Room features
Allergy-free room
Air conditioning
Housekeeping
Safe
Iron
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Quiet
Languages Spoken
English
404Reviews7Q+A64Room tips
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Popular mentions
Roadtripper200 wrote a review 18 Oct
Leavenworth, Kansas34 contributions12 helpful votes
This is a substandard Holiday Inn Express. I’d look elsewhere. The room was dirtier than it should have been. The sheets were fine, but the bathroom wasn’t very clean and around the room there were signs that no one was giving it the deep clean you’d expect in a hotel. I think this is probably due to the fact that you have to request your room to be cleaned during your stay. This is might be a COVID precaution. There are no bars of soap in the room. There is a shower fell dispenser bolted to the wall inside the shower, so when I would wash my hands I would open the shower and use that. It’s odd. Sound insulation was awful. HIE construction is usually pretty cheap. While I’m not staying there to marvel at the architectural feats, I was awake every morning by about 4:00am because of the sounds of my neighbors doors and deadbolts. No hot options for breakfast. In other HIEs that I stayed in since the pandemic started, they were able to do hot food as well, it just wasn’t in buffet form. HIE has a machine that literally produces pancakes at the push of a button. This hotel already has an employee grab prepackaged food for guests. I don’t think it would’ve been that much harder to have some hot options.
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Date of stay: October 2021Trip type: Travelled with family
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SmithAtlanta wrote a review Jul 2021
219 contributions85 helpful votes
This was a fairly new property and there were some pluses and minuses. The rooms were OK. For a new property the rooms could have been cleaner and the bed was of very poor quality. The staff at the front desk was the high mark of this hotel.
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Date of stay: July 2021
Value
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Service
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Response from IHG Service, Owner at Holiday Inn Express & Suites Twentynine Palms- Joshua Tree, an IHG hotel
Responded 2 Aug 2021
Hi SmithAtlanta, Thank you for your visit and the time you have given to providing feedback. I am happy you liked our modern property and friendly hotel staff. Making your stay as comfortable as possible is our goal. I am sorry for any dismay caused by the bed and cleanliness standards of the room. We rely on our guests to let us know when we have fallen short. I have forwarded your feedback to the hotel management as a reference to identify areas for the improvement of our room features and housekeeping service. We hope to have the pleasure of welcoming you back to our hotel and replace your bad experience with one that reflects our True Standards. Warmest regards, Zel N. Case Manager IHGService
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Lori M wrote a review Apr 2021
Chehalis, Washington11 contributions11 helpful votes
From the outside, this place looks great. Inside the lobby smells new and fresh. The staff was polite and accommodating. The room however was something less. Hard bed, torn cushions and globs of stuff on the walls and the headboard of the bed. An ok place to stay and near the park gate.
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Date of stay: April 2021Trip type: Travelled as a couple
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Response from IHG Service, Owner at Holiday Inn Express & Suites Twentynine Palms- Joshua Tree, an IHG hotel
Responded 10 May 2021
Dear lorimB7753CG, I appreciate you for sharing your review about your recent stay. I am very sorry that you did not experience an exemplary hotel stay due to the comfort of our bed. This is certainly below our usual high standard of service. Please be assured that I have noted and forwarded your comments for the management to improve. In the midst of the inconvenience, I am glad to know that the service of our staff and the cleanliness of our hotel was still appreciated. I very much hope that you will grant us the opportunity to prove ourselves again. Best Regards, Ben W. Case Manager IHGService
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Liz D wrote a review Mar 2021
72 contributions97 helpful votes
Pleasantly surprised by how nice the room was. On the side not facing the road, it's very quiet (though prob quiet on the other side facing the road too given how little traffic there is). The front desk people were very nice, the room was comfortable, nice soap and lotion. The only major issue I have is that the wifi cuts out every 30 minutes or so and you have to log back in again with a password, click a check button, and then submit, and wait for internet to restart. Super annoying trying to do anything. If they changed this, it would be an even better stay.
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Date of stay: March 2021
2 Helpful votes
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Kbal3 wrote a review Feb 2021
8 contributions
This hotel was recommended on a travel blog for Joshua Tree and I am SO HAPPY we booked here. The gal who checked us in was so friendly and accommodating, and the room (King suite) is super spacious and perfect for our family. Will def stay here again. Only con was that the pull out bed wasn't the comfiest, but I guess they never really are.
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Date of stay: February 2021Trip type: Travelled with family
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PRICE RANGE
US$106 - US$162 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn express hotel & suites 29 palms, holiday inn express hotel and suites twentynine palms
LOCATION
United StatesCaliforniaCalifornia DesertTwentynine Palms
NUMBER OF ROOMS
84
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Frequently Asked Questions about Holiday Inn Express & Suites Twentynine Palms- Joshua Tree, an IHG hotel
Which popular attractions are close to Holiday Inn Express & Suites Twentynine Palms- Joshua Tree, an IHG hotel?
Nearby attractions include Sky's The Limit Observatory and Nature Center (7.4 km), 29 Palms Visitor Center & Art Gallery (1.9 km), and Smith's Ranch Drive-In (4.5 km).
What are some of the property amenities at Holiday Inn Express & Suites Twentynine Palms- Joshua Tree, an IHG hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Holiday Inn Express & Suites Twentynine Palms- Joshua Tree, an IHG hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Holiday Inn Express & Suites Twentynine Palms- Joshua Tree, an IHG hotel?
Guests can enjoy free breakfast and barbeque facilities during their stay.
Is parking available at Holiday Inn Express & Suites Twentynine Palms- Joshua Tree, an IHG hotel?
Yes, free parking is available to guests.
What are some restaurants close to Holiday Inn Express & Suites Twentynine Palms- Joshua Tree, an IHG hotel?
Conveniently located restaurants include The Restaurant At The 29 Palms Inn, The Rib Co., and Kitchen In the Desert.
Are there opportunities to exercise at Holiday Inn Express & Suites Twentynine Palms- Joshua Tree, an IHG hotel?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Holiday Inn Express & Suites Twentynine Palms- Joshua Tree, an IHG hotel?
Yes, laundry service and self serve laundry are offered to guests.
Are pets allowed at Holiday Inn Express & Suites Twentynine Palms- Joshua Tree, an IHG hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Holiday Inn Express & Suites Twentynine Palms- Joshua Tree, an IHG hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and conference facilities.
Are there any historical sites close to Holiday Inn Express & Suites Twentynine Palms- Joshua Tree, an IHG hotel?
Many travellers enjoy visiting Veterans Park (2.4 km).