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SureStay Plus By Best Western Twentynine Palms Joshua Tree

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71487 Twentynine Palms Highway, Twentynine Palms, CA 92277
COVID-19 update: See the added health and safety measures this property is taking.Read more
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US$112
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US$112
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US$109
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveller (122)
Room & Suite (87)
Dining (7)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for staff in public areas
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
Updated 06/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 06/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#7 of 11 hotels in Twentynine Palms
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SureStay Plus By Best Western Twentynine Palms Joshua Tree in Twentynine Palms, CA is conveniently located on Highway 62, minutes from the Twentynine Palms Marine Base and Joshua Tree National Park. Our Southern CA hotel offers complimentary amenities, including a hot breakfast buffet and wireless Internet, as well an outdoor pool overlooking the tranquil desert gardens. Whether you’re seeking a relaxing getaway or outdoor adventure at the Joshua Tree National Park, the Gardens Hotel is the perfect Mojave Desert escape.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Bicycle rental
Spa
BBQ facilities
Parking
Wifi
Hot bath
Outdoor pool
Heated pool
Breakfast buffet
Vending machine
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Laundry service
Self-serve laundry
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Room features
Air conditioning
Desk
Fireplace
Housekeeping
Coffee / tea maker
Microwave
Flatscreen TV
Hair dryer
Iron
Wake-up service / alarm clock
Refrigerator
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Quiet
Languages Spoken
English
909Reviews7Q+A2Room tips
Traveller rating
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Popular mentions
evieshapiro wrote a review 15 Oct
1 contribution
Okay stay close to the park. Don’t be fooled by online pictures; this is a fairly bare bones establishment. We booked because of the pool snd jacuzzi — neither one worked. Not terrible, just not great.
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Review collected in partnership with Best Western
Date of stay: October 2021
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Trip type: Travelled on business
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N7299NUmike wrote a review May 2021
8 contributions9 helpful votes
Hotel's Favourite
Someone from the family stays here nearly every week and appreciate the consistency and quality of the property and staff. This is one of the better location in the high desert. The area is pleasant and there is plenty of amenities around to satisfy traveling needs
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Review collected in partnership with Best Western
Date of stay: May 2021
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Trip type: Travelled on business
2 Helpful votes
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marialyn2021 wrote a review Aug 2021
Anacortes, Washington1 contribution
Messed up our reservation, the room entrance was isolated, littered with garbage and old construction materials and did not feel safe, especially when it got dark, the floors in our room were filthy dirty. Went to take a swim and the pool was green, slimy and dirty. No internet service even after calling the office. The beds and A/C were the only thing that got us thru the night.
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Review collected in partnership with Best Western
Date of stay: August 2021
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Andrea S wrote a review Aug 2021
Lakewood, California4 contributions
Biggest, and repeat, complaint is that the pool was filthy. Clumps of hair floating around it. Visible scum covering the entire surface. And the hot tub was not hot. Was not even hot enough to be able to sit in without getting cold! Complained last time and was told there is no pool service on the weekends. Stupid me, I booked again, for a weekend. Fool me once, shame on you. Fool me twice, shame on me. My husband and I will be looking for a new hotel to stay at several times a year, as was our custom with Sure Stay (when it was Best Western).
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Review collected in partnership with Best Western
Date of stay: August 2021
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overtransmission wrote a review Jul 2021
1 contribution
sizeable room w/ walk-in closet. comfortable bed, excellent a/c unit. en suite jacuzzi tub was great, but the jet timer was on the other side of the wall requiring us to get up and out every 15 mins, which can be a slip hazard so i towel dried and laid it on the floor. upon return i stepped on the towel—that’s when we noticed that the floors were filthy (we hadn’t previously walked in that particular area). the wifi was down the entire stay. called staff who attempted to reset modem. the third attempt, we were simply told “there’s nothing we can do.” we could stand to go without wifi for a night, and although it’s one of the most basic accommodations that all reputable hotels would have ready, we could stand to do without it for a night. then we realized that the TV was inadequately sized to accommodate the over 25’ of viewing distance, to be watched comfortably from the bed. next morning, we decide to have a morning spa bath, but there was a giant roach on the seat of the tub. we spoke with the manager by phone, even made an effort not to discuss our qualms in front of other guests, but this interaction took a swift turn for worse. she offered 35% off, which prompted us to expound on the primary issues. she retorted “i didn’t see it in my report last night that the internet was down,” and “they’re not cockroaches, they’re water bugs.” she then offered 50% off with a take-it-or-leave-it stance. we accepted with as much gratitude as we could muster, but believed this was unsatisfactory especially when we had just been insulted by management. this is, of course, only our side of the story. experiences may vary. Lisa at the front was awesome at checkout and deserves accolades!
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Review collected in partnership with Best Western
Date of stay: July 2021
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PRICE RANGE
US$93 - US$155 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western garden hotel twentynine palms, best western twentynine palms, twentynine palms best western
FORMERLY KNOWN AS
Best Western Gardens Hotel at Joshua Tree National Park
LOCATION
United StatesCaliforniaCalifornia DesertTwentynine Palms
NUMBER OF ROOMS
84
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Frequently Asked Questions about SureStay Plus By Best Western Twentynine Palms Joshua Tree
Which popular attractions are close to SureStay Plus By Best Western Twentynine Palms Joshua Tree?
Nearby attractions include 29 Palms Visitor Center & Art Gallery (4.1 km), Smith's Ranch Drive-In (5.8 km), and 29 Palms Art Gallery (5.2 km).
What are some of the property amenities at SureStay Plus By Best Western Twentynine Palms Joshua Tree?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at SureStay Plus By Best Western Twentynine Palms Joshua Tree?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at SureStay Plus By Best Western Twentynine Palms Joshua Tree?
Guests can enjoy free breakfast and barbeque facilities during their stay.
Is parking available at SureStay Plus By Best Western Twentynine Palms Joshua Tree?
Yes, free parking is available to guests.
What are some restaurants close to SureStay Plus By Best Western Twentynine Palms Joshua Tree?
Conveniently located restaurants include The Restaurant At The 29 Palms Inn, The Rib Co., and Kitchen In the Desert.
Are there opportunities to exercise at SureStay Plus By Best Western Twentynine Palms Joshua Tree?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at SureStay Plus By Best Western Twentynine Palms Joshua Tree?
Yes, laundry service and self serve laundry are offered to guests.
Are there any historical sites close to SureStay Plus By Best Western Twentynine Palms Joshua Tree?
Many travellers enjoy visiting Veterans Park (4.5 km).
Is SureStay Plus By Best Western Twentynine Palms Joshua Tree accessible?
Yes, it offers facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.