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Royal Kona Resort

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Royal Kona Resort
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2,739 Reviews from our TripAdvisor Community

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Showing 2,475: English reviews
Campbell River, Canada
Reviewed 27 August 2013

The Royal Kona looks like a cruise ship parked on the beach very appealing. We checked in for a overnight/ in between travel night. We paid for a ocean view and we got a partial on the side overlooking a messed up roof. We can handle that, its only one night. We went out for a nice dinner and got...

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Helpful?
1Thank Lizzed
DofSales, General Manager at Royal Kona Resort, responded to this review

Aloha TA family, Our resort is location on the best spot in Kona, steps from Alii Drive, shopping, dining, night life, farmers market etc, super convenient. Unfortunately, as we are limited service, and do not offer room service. It's unfortunate they were expecting what we could not provide, but I'm glad our staff is empowered to make decisions, and was...

St. Catharines, Canada
Reviewed 23 August 2013

My husband and I stayed at this hotel while we were on our honeymoon. The hotel was booked as part of a two week Hawaii tour program we were on. Although we opted for the "moderate" package on our tour program, this hotel in our opinion was far better than the "first class" hotel others stayed at in Kona. The...

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Thank Avellina2
DofSales, General Manager at Royal Kona Resort, responded to this review

Aloha TA family, makes me happy to see we met and truly exceeded these newlyweds expectations. I'm so glad they enjoyed the great views from their room, and we're able to take away many fabulous memories of their honeymoon. We are truly the best value for the best location hands down in Kona, and we welcome you to experience for...

Reviewed 21 August 2013

This review is of the manager "Linda" only. She was very rude and snobby! We desperately needed her help and she made little to no effort to assist us. She even recommended that we go offsite to another business to get what she was able but refused to provide. Because of her, the Royal Kona Resort failed us in a...

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1Thank FPSTON
DofSales, General Manager at Royal Kona Resort, responded to this review

Aloha, please know we've attempted to contact this guest via personal message to discuss their concerns. We sincerely encourage unhappy customers to address them directly with us, immediately so we can address immediately rather than on the blog. Warmest Mahalo

Hamilton, Canada
Reviewed 20 August 2013

This july my wife christal and I spent a week on hawaii's big island. We arrived very late but were greeted by a representative from Roberts shuttle bus wuith a shell lei and a helping hand with the luggage. Our driver was nice and knowledgable,arriving at the royal in no time flat. I expected to have a problem checking in...

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Helpful?
Thank barry r
DofSales, General Manager at Royal Kona Resort, responded to this review

Aloha, it's always wonderful to know when a guests expectations are met and exceeded in some cases. We here at the Royal Kona truly strive to provide a clean, well maintained resort for our guests to enjoy. On top of that, great service, delicious food and beverage while being the best value for location in Kona. We will look forward...

Chicago, Illinois
Reviewed 19 August 2013

Stayed at the hotel in August 2013. The first two nights were on my own the 3rd was part of a Backroads biking trip. The hotel needs alot updating. You can see rusty hinges and door latches, paint cracking and general lack of new feeling. On a couple of occasions I found dirt in the bottom of the bathtub. I...

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Helpful?
Thank diamondHH
DofSales, General Manager at Royal Kona Resort, responded to this review

Aloha, although we strive to provide clean and well maintained rooms and grounds, sometimes we don't live up to our guests expectations, The group in question is a great partner of ours, and we traditionally have rave reviews from these participants. We will research and address their concerns, our goal is happy customers 100% of the time. Warmest Mahalo

Reviewed 17 August 2013 via mobile

I have stayed at the Royal Kona numerous times...great location.. Friendly staff .. Breathtaking views!!! Patial ocean/Oceanfront rooms have spectacular views. The corner king offers a lanai and view that needs to be experienced first hand, amazing! Clean and comfortable, always my first choice in Kailua-Kona! Anxious for the next visit!! Mahalo, Royal Kona!!!

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1Thank Hawaiismiles54
DofSales, General Manager at Royal Kona Resort, responded to this review

Aloha TA family, again, it's always great to see our Kamaaina returning to our resort, over and over. We work hard to ensure all of our guests expectation are met, and exceeded too. Please make sure you do your homework, and you too will most likely have an amazing stay wherever your travels take you. We know we'll see these...

Reviewed 17 August 2013

We stayed at the Royal Kona Resort in Kailua-Kona for one week in July 2013. As other reviewers have noted, the buildings and some aspects of the rooms are in need of updating (carpets especially, and that fugly beige-yellowish exterior color!), but don't let that deter you. This is the tropics, after all, and the humidity & salt are rough...

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2Thank LibbyGH
DofSales, General Manager at Royal Kona Resort, responded to this review

Aloha TA family, really nice to know these guests had such an enjoyable time. Our lagoon is unique to the effect that its private for hotel guests only. Another great feature is, at high tide we often see the Honu, or green sea turtles, no joke, they love the calm clear water to feed and rest in. Please do your...

Reviewed 16 August 2013

Gosh really don't know how to review this property because I want to say it’s amazing but at the same time it’s not up to my standards as far as the rooms. It looks like when this property was built, it must have been amazing and super expensive to stay in. They have a beautiful outside bar, great outdoor areas...

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Helpful?
1Thank Robele4
DofSales, General Manager at Royal Kona Resort, responded to this review

Aloha TA family, glad these guest found our resort to have great views, great location and great potential too. As the General Manager, it's important for me to provide a product to our audience that is clean, well maintained, and as we profess, the best value for location in Kona. As we are not the newest kid on the block,...

Auckland, New Zealand
Reviewed 16 August 2013

An older hotel but captures the setting of a few decades ago. The atmosphere is great. A very large complex but spacious and peaceful. Had a beautiful room looking down the coastline and the ocean . It is not over priced for what you get. The staff are friendly and helpful. The restaurant and bar facilities are top class where...

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1Thank thirtyfour
DofSales, General Manager at Royal Kona Resort, responded to this review

Aloha TA family, again, it's great to see these guests from New Zealand had a great stay. They were able to enjoy the great location, views, staff and of course the best bar in Kona, Dons Mai Tai Bar. We strive to provide our guests with a location they can feel comfortable and at home. We'll look forward to seeing...

La Palma, California
Reviewed 15 August 2013 via mobile

Friendly people, great location, nice pool, great snorkeling, balconies have views of the bay. Rooms needs some upgrading, but are comfortable. Walking distance to all the restaurants and the best part of alii drive

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2Thank Docmark320
DofSales, General Manager at Royal Kona Resort, responded to this review

Aloha TA family, another great review from another happy customer. Glad they were able to enjoy all the great aspects of our resort and Kona. Owning the best location, while offering our customers the best value in town, close to dining, shops night life and much more. mahalo,

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Amenities

Highlights
  • Pool
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Beachfront
  • Non-Smoking Hotel
Food & drink at the hotel
Don the Beachcomber
Don the Beachcomber
Cuisines: American, Bar, Polynesian, Hawaiian
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Laundry Service
  • Conference Facilities
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Royal Kona Resort

Address: 75-5852 Alii Drive, Kailua-Kona, Island of Hawaii, HI 96740-1310
Region: United States > Hawaii > Island of Hawaii > Kailua-Kona
Price Range: $228 - $346 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Royal Kona Resort 3*
Number of rooms: 436
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Hotels.com and Travelocity so you can book your Royal Kona Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Royal Kona Hotel Kailua-Kona
Royal Kona Kailua
Royal Kona Resort Hawaii/Kailua-Kona
Hotel Style:
#4 On the Beach Hotel in Kailua-Kona
#4 Top resorts Hotel in Kailua-Kona
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Questions & Answers

Here's what travellers have asked, with answers from Royal Kona Resort staff and other travellers.
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Questions? Get answers from Royal Kona Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Some ocean front rooms actually face the bay.”
 of 5 bubbles American_Bureaucrat, 18 Mar 2017 | Read review
“ocean view if available”
 of 5 bubbles jdVancouver, 17 Mar 2017 | Read review
“Ocean view rooms are the best, be aware that the lanai's have no real seperation”
 of 5 bubbles johngA8896FZ, 17 Mar 2017 | Read review
“You will hear the luau and pool noise on the ocean side rooms.”
 of 5 bubbles CBe987, 15 Mar 2017 | Read review
“Depends on the view you want...we wanted both ocean and mountains.”
 of 5 bubbles Halloweenscreamqueen, 14 Mar 2017 | Read review
5 of 5