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Royal Kona Resort

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Traveller (2114)
Room & Suite (704)
Pool & Beach (244)
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Overview
  • Excellent21%
  • Very good42%
  • Average22%
  • Poor9%
  • Terrible6%
Travellers talk about
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AMENITIES
Wifi
Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
3 Star Hotel
All hotel details
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Rooms
1 Jul2 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (3,179)
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Traveller rating
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1,110
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631
1,110
633
284
199
Show reviews that mention
All reviewsprivate lagoonalii towermai tai bardon the beachcombercorner kingocean frontmain towerthe big islandsalt water lagoonan ocean view roomshops and restaurantson the rocksan older hotelopen airwaves crashingwatch the sunsetalii drive
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1,221 - 1,225 of 2,857 reviews
Reviewed 12 December 2014

We had a wonderful experience, but the very graphic history of rodeo roping and cattle branding in the lobby was quite disturbing and took away from the beauty of the place- had we not had to pass it every time we took the elevator, our...More

2  Thank Christine01930
Response from DofSales, General Manager at Royal Kona ResortResponded 17 December 2014

Aloha TA family, sorry to know our display sponsored by the Historical Society was so offending to these guests. This is the first instance I've heard. Understanding we need to be sensitive to everyone, Ranching and the Hawaiian paniolo (cowboys) is a huge part of...More

Reviewed 8 December 2014

I've stayed in quite a few hotels in Kona, and this was by far, the worst experience I've had. Our room was located directly above Huggo's (a bar with live music late into the night) Which, had the hotel staff alerted me of, I could...More

3  Thank Huahine1978
Response from DofSales, General Manager at Royal Kona ResortResponded 17 December 2014

Aloha TA family, wow, I'm dissapointed to see one of our Kamaaina guests had such a bad experience with us. Sounds like we could have handled it a little better, but If I recall this incident, we compensated them for their terrible inconvenience. truly sorry...More

Reviewed 6 December 2014 via mobile

I come to Kona often and have stayed in a couple hotels. I can tell you this hotel is average. Rooms are a little better than uncle billys hotel (which are dilapidated) and about the same quality as seaside hotel but in a better location....More

3  Thank Safari2010
Response from DofSales, General Manager at Royal Kona ResortResponded 17 December 2014

Aloha TA family, wow, certainly can't win them all, looks like this guest truly had a disappointing stay. I sure hope they were able to enjoy their vacation on the big island, there is so much to see and to. Mahalo!

Reviewed 5 December 2014

I booked this resort based on some reviews having never been to Kona. Many negative reviews must be taken with a grain of salt as some people can never be satisfied. It had been an 18 hr day flying from Pennsylvania and my luggage had...More

1  Thank Louis N
Response from DofSales, General Manager at Royal Kona ResortResponded 17 December 2014

Aloha! Glad our first time guest from PA had a wonderful time. He nailed it in regards to some of the negative things you read, hence the reason I usually say, "read between the lines" Granted we're not perfect, we strive to provide a great...More

Reviewed 5 December 2014

First time on B. Island. And boy were we disappointed w/ R.K.Resort. From paying for wifi, rooms have old furniture, ours had little cockroaches were crawling out of sinks, night tables. They upgraded us to a corner suite, which had a stunning view, but it...More

2  Thank Jenny D
Response from DofSales, General Manager at Royal Kona ResortResponded 17 December 2014

Aloha TA family, wow too bad to see how dissapointed these guest were. All I can suggest is that wherever you travel, please do your homework! make sure your budget matches your pocketbook. Our resort is not the newest on the block, nor do we...More

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About
Amenities
Top amenities
Pool
Restaurant
Beachfront
Bar/Lounge
Fitness Centre with Gym / Workout Room
Spa
Hotel Amenities
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Spa
Outdoor pool
Details
Price range
US$157 - US$224 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 On the Beach Hotel in Kailua-Kona
#3 Top resorts Hotel in Kailua-Kona
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$157 - US$224 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 On the Beach Hotel in Kailua-Kona
#3 Top resorts Hotel in Kailua-Kona
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (2114)
Room & Suite (704)
Pool & Beach (244)
Dining (142)
Amenities (64)
Family and Play Areas (5)
Business Centre & Event Rooms (3)
Questions & Answers
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elliottsuk
9 June 2018|
AnswerShow all 6 answers
Response from HHR_CustomerService | Property representative |
Aloha At this time we are not affected by the volcano. Mahalo Tara - Customer Satisfaction Specialist
1
Vote
Hironori K
14 May 2018|
AnswerShow all 6 answers
Response from HHR_CustomerService | Property representative |
Aloha Unfortunately our standard rooms do not fit a rollaway with two double beds. For your needs one of our suites maybe a better fit we have our ocean Kailua Bay Junior Suite, our 2 bedroom ocean Kailua Bay Junior Suite... More
0
Votes
Tina M
17 April 2018|
AnswerShow all 2 answers
Response from HHR_CustomerService | Property representative |
Aloha There are many attractions in our area such as the coconut grove market place as well as tour companies that help set up excursions for our guests as well for exploring the island. Mahalo Tara
0
Votes
Room Tips
"Get an ocean view. A bit more money but worth it if you are staying a few days."
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"Ask for pool view; can also see the luau from yuor room if you get 4-5 floors up."
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"Get the ocean view - worth it"
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"Full ocean view rooms offer amazing vistas!"
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