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Royal Kona Resort

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Royal Kona Resort
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2,770 Reviews from our TripAdvisor Community

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Showing 2,499: English reviews
Tucson, Arizona
Reviewed 4 July 2013

Take in to account that I stayed here one night after my flight from Kona to LAX was cancelled at 9:30 pm. Despite the chaos of an entire plane-load of people descending on the front desk I felt the staff was remarkably helpful and professional. The room was clean but paint was peeling, carpet very worn and the bathroom really...

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Helpful?
2Thank pricklypear143
DofSales, Director of Sales at Royal Kona Resort, responded to this review

Aloha TA Family, distressed flights are never a pleasant end to a vacation, especially after midnight when all arrive, tired, and agitated. I'm just glad we were able to accommodate the passengers that were forced to lay over 1,2 and 3 days because we are running high occupancy this summer. Although our rooms are not marble and glass, and we're...

Fremont, California
Reviewed 4 July 2013

After being spoiled by another hotel in the past, at first I was disappointed with this one. When we got there to drop off our bags, it was check out time and only 1 person at the desk. Being first in line, I waited 20 minutes. Our actual check in time still had one person at the desk. Two of...

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Helpful?
Thank activeoldster
DofSales, Director of Sales at Royal Kona Resort, responded to this review

Aloha TA Family, I recall speaking directly with these guests, and did address their concerns immediately. Although we only received "two dots" we scored well on the other "dots" We strive to provide a clean well maintained resort for our guests, while still remaining the best value. I'm glad they'll come see us again when they return, we appreciate the...

Milwaukee
Reviewed 2 July 2013

We stayed at the Royal Kona June 13-17,2013. We have stayed there 3-4 times in the past, but had been 9 years since our last visit. We traveled with our family of 11 people. They met my request for room selections and all other request (such as coring a pineapple) for us. the rooms were clean and recently renovated. We...

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Helpful?
Thank crbMilwaukee
DofSales, Director of Sales at Royal Kona Resort, responded to this review

Aloha TA family, it's nice to know our return guests had all of their expectations met and in some cases exceeded. It's great being their favorite place to stay in Hawaii. Please do your homework wherever your travels take you. Call, ask questions, and speak with the front staff, I can assure you they meet to please. We want all...

Honolulu, Hawaii
Reviewed 2 July 2013

We visited in Kona for a friend's birthday party (2 nights). The check in clerk had no Aloha, just handed the key N go ! The Hotel was built in the 60's and remains it original look and paint job. Our room (363) was facing the parking lot ( car noises, people in n out for luau fest) The room...

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Helpful?
Thank Sebastianmiki
DofSales, Director of Sales at Royal Kona Resort, responded to this review

Aloha TA family, dissapointing to hear these Kamaaina guest felt that there was no Aloha, we want to make sure everyone is welcomed with open arms here at the Royal Kona. Although the room they mention is a standard view, least expensive room category, many of our rooms have amazing views of the ocean, for just a fraction more. I'm...

Waunakee, Wisconsin
Reviewed 26 June 2013

My wife and I stayed at the Royal Kona Resort for 4 nights. We had a very nice room with an ocean view and a nice balcony. The grounds were very nice as well, and the location was very convenient for that side of the island. The only drawback that we could mention would be that there was a charge...

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1Thank Tom168
DofSales, Director of Sales at Royal Kona Resort, responded to this review

Aloha TA Family, great to see our friends from WI had a fantastic time with us here in Kona. I'm pleased to know they found the resort comfortable and relaxing, seems we met and exceeded their expectations. We do charge a nominal fee to park, as well as wi fi, but do NOT have a Resort Fee like most the...

Kansas
Reviewed 26 June 2013

My husband and I had a thoroughly enjoyable stay here one night before transitioning to a condo. The hotel is somewhat dated, but well maintained. Our room was on the pool side of the Lagoon Tower (646) and had a lovely view of the ocean and pool (from the good sized, covered balcony. The rooms are air conditioned, quiet and...

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Helpful?
Thank Jammaco
DofSales, Director of Sales at Royal Kona Resort, responded to this review

Aloha TA crew, it's nice to see these short stay guests had a great time, enjoying the large room and lanai, and the great view of the lagoon. They enjoyed our pool too, although it's not gigantic with slides, fountains and swim up bars, it is nestled right next to the ocean, you can hear, see and feel the waves...

Leicester, United Kingdom
Reviewed 25 June 2013

Stayed here in June 13, checked in late evening after long flights, lady behind desk was not at all friendly, room when checked in was greeted by such bad smell and felt very dirty, the patio doors where never cleaned and food marks all over them all week, breakfast buffet was expensive for what it is, wife had hair in...

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Helpful?
Thank craiggordon
DofSales, Director of Sales at Royal Kona Resort, responded to this review

Aloha TA family, I'm sad to see our visitors from UK had a less than stellar stay with us. It appears that in their opinion we missed the mark in several areas. I've sent them a personal message to research the room they occupied to rectify their concerns. I truly hope they were able to enjoy all the amazing things...

Perth, Australia
Reviewed 24 June 2013

Despite being located right on the water in Kona, the rooms and corridors of each tower are very dated and require work! We (my extended family) checked out after 1 day, of our intended 7 day trip to swap to a different resort (the Hilton Waikoloa Village). Once being a beautiful resort, with plants hanging over the various levels, now...

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Thank Jaz T
DofSales, Director of Sales at Royal Kona Resort, responded to this review

Aloha TA family, sorry these guests didn't enjoy Kona or the Resort, can't win them all. I hope they were able to enjoy the big island once they resettled. Mahalo!

Ortonville, Michigan
Reviewed 20 June 2013

My wife and I stayed at the Royal Kona Resort as part of our 26th anniversary and loved it! The staff was great, and being it was our anniversary, we were given a free upgrade to an ocean view suite and a bottle of champagne! I will be completely honest, the resort is around 40 yrs old from what I...

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Helpful?
Thank James42558
DofSales, Director of Sales at Royal Kona Resort, responded to this review

Aloha TA Family, it's nice to see these guests had a happy anniversary with us, loved their view, highlighting the spinner dolphins in the bay. They enjoyed our friendly, welcoming staff, etc. If you have a anniversary or honeymoon with us, let us know, if available we like to do little special touches. Yes, we're not the newest resort on...

Hobart, Australia
Reviewed 17 June 2013

This was our first trip to Hawaii. The hotel is in a beautiful spot right on the water. The rooms are a little dated - reflected in the rate - but clean. Our room was in the Bay Tower facing the water. We would recommend this tower over the others as it is quieter, being away from the restaurants and...

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Helpful?
3Thank majonicho18
DofSales, Director of Sales at Royal Kona Resort, responded to this review

Aloha TA family, pleased to know our friends from Down Under had a wonderful time, and enjoyed their room with a view recently. Nailed it on location, we have the best, and are steps away from Alii Drive for more shopping, dining, drinking and historical sites. We sincerely strive to provide a great hotel experience without making too much of...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Beachfront
  • Non-Smoking Hotel
Food & drink at the hotel
Don the Beachcomber
Don the Beachcomber
Cuisines: American, Bar, Polynesian, Hawaiian
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Laundry Service
  • Conference Facilities
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Royal Kona Resort

Address: 75-5852 Alii Drive, Kailua-Kona, Island of Hawaii, HI 96740-1310
Region: United States > Hawaii > Island of Hawaii > Kailua-Kona
Price Range: $222 - $307 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Royal Kona Resort 3*
Number of rooms: 436
Reservation Options:
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Also Known As:
Royal Kona Hotel Kailua-Kona
Royal Kona Kailua
Royal Kona Resort Hawaii/Kailua-Kona
Hotel Style:
#4 On the Beach Hotel in Kailua-Kona
#4 Top resorts Hotel in Kailua-Kona
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Questions & Answers

Here's what travellers have asked, with answers from Royal Kona Resort staff and other travellers.
52 questions
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Questions? Get answers from Royal Kona Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“King corner suite on ocean side in the main building are the best rooms”
deirdrea458, 24 Apr 2017 | Read review
“main building is noisy, get an outer building room”
tarabV4593ME, 22 Apr 2017 | Read review
“Not good for a long stay”
PlPlJns, 14 Apr 2017 | Read review
“Expect to pay more for an ocean view room”
deckyria, 13 Apr 2017 | Read review
“We LOVED our room in the south (of 3) buildings on the south side overlooking the lagoon (and ocean).”
Artistahh, 12 Apr 2017 | Read review
5 of 5