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Sheraton Kona Resort & Spa at Keauhou Bay

Booking.comUS$179*
View Deal
GreenLeadersSilver level
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$243*
US$179*
US$243*
US$179*
US$243*
US$179*
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Sheraton Kona Resort & Spa at Keauhou Bay
Sheraton Kona Resort & Spa at Keauhou Bay
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2,450 Reviews from our TripAdvisor Community

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Showing 2,203: English reviews
Start your review of Sheraton Kona Resort & Spa at Keauhou Bay
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Kailua, Hawaii
Reviewed yesterday NEW

The Sheraton in Kona provided us a great experience overall. The dinner we had at the Rum Fire restaurant was delectable even if the service was briefly curt. The room and facilities were comfortable, but the views of the sunset are remarkable. Be sure to get concise directions to your room upon check-in. Their floors are a bit confusing. If...

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Helpful?
Thank kailuachad
North Liberty, Iowa
HOTEL’S FAVOURITE REVIEW
Reviewed 2 weeks ago via mobile

Where to begin? Hotel staff were great except the concierge with parking and one hostess at Manta Rays on the Bay. We were their for 7 nights so we experienced a lot of staff. The pool was a highlight for my three year old daughter who loved the pebble beach and little water slide. The views are amazing! Location is...

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Helpful?
1Thank Serena C
About Hotel's Favourite Review
San Francisco, California
Reviewed 2 days ago NEWvia mobile

I thought the hotel was very nice. The pool was great with a huge water slide with inner tubes too. There was also two hot tubs and a sand pool. Although the pool was very nice, when we walked into our room, there were ants in the bed, on the ground, and even in the bathroom. We ended up leaving...

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Helpful?
Thank AdventureLover46
Heidelberg, Germany
Reviewed 3 days ago NEW

The hotel is fabulous and our stay was outstanding. It was very difficult to leave. The location is wonderful. The pools and the hot tubs are exquisites. All the associates we encounters were very nice,very positive and very helpful. Special thank you to the gentleman at the pool hut who remembered us and called us by our name. We felt...

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Helpful?
1Thank frenchchef2016
Texas
Reviewed 4 days ago NEW

First visit to the big island. We were pleasantly surprised with our accommodations. Reading about how old and run down it was, we were worried but booked it anyway. And I am so happy we did. It's in a fabulous quiet location. Our room is very clean, bed comfy and we have lots of room. Balcony looking at ocean, and...

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Helpful?
Thank Betty193r
United States
Reviewed 5 days ago NEWvia mobile

Wet nice location and close enough to town to take in local shops, etc. Pool is very nice although drinks and food are a. It pricey. Staff nice and clean facilities. Parking easy and free for guests. Great Luau on site.

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Helpful?
Thank repbrock
Kailua-Kona, Hawaii
Reviewed 6 days ago NEWvia mobile

When visitors visit us we recommend Royal Kona Resort. We have stayed here a few times before moving to Kona 2014. Great Mai Tai Bar w Live Singing Dailey at Happy Hour. Breakfast is Overpriced & not great at their restaurant. Lots of better places on Ali'i ..Lava Java, Splashers. Happy Hour is all along Ali'i 2-5pm Dailey . Enjoy.

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Helpful?
Thank PetsRFamily2
Reviewed 6 days ago NEWvia mobile

They were wonderful. Enjoyed our stay and got a wonderful view of the ocean from our room and the pool. The employees were friendly and happy to help. Breakfast was always really good right by the ocean as well.

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Helpful?
1Thank Liz M
Albuquerque, New Mexico
Reviewed 6 days ago NEW

Stayed for one night and enjoyed ourselves. Good, clean pool, cool looking kids pool area. Room was OK. the bed was very comfortable and updated, tv was far but the rest of the room needed serious help. Seems like it hadn't been updated since the 90's. Bathrooms were clean but crumbling. Staff was friendly but seemed somewhat confused, perhaps lots...

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Helpful?
Thank Onewiththetide
Management response:

Aloha Onewiththetide, We are glad to hear you enjoyed yourself while here on property. Our pool area is quite nice and with the "sandy" beach area, it is a wonderful place for the keikis to play. We look forward to being your host in the near future. Mahalo,

Knoxville, Tennessee
Reviewed 1 week ago

The grounds at Sheraton Kona are beautiful! You can really take some nice pictures here. There is a small wedding chapel on the grounds that was used twice in my 2 day stay! This is not a hotel where you can get on the beach -- it is on black rock. The pools here are very nice though and the...

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Helpful?
Thank 2doglady

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Pool
  • Room Service
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Food & drink at the hotel
Holua Bar & Grill
Holua Bar & Grill
Cuisines: American, Bar, Pub, Hawaiian
Ainakai
Ainakai
Cuisines: American
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Pool
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Room Service
Official Description (provided by the hotel)
Enjoy the diversity of Hawaii's Big Island with family and friends at Sheraton Keauhou Bay Resort & Spa. From stargazing atop majestic Mauna Kea to tours of nearby Kona Coffee farms. ... more   less 

Additional Information about Sheraton Kona Resort & Spa at Keauhou Bay

Address: 78-128 Ehukai Street, Kailua-Kona, Island of Hawaii, HI 96740-2525 (Formerly Sheraton Keauhou Bay Resort & Spa)
Region: United States > Hawaii > Island of Hawaii > Kailua-Kona
Price Range: $313 - $480 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Kona Resort & Spa at Keauhou Bay 4*
Number of rooms: 521
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travelocity, Expedia, Orbitz, Cheap Tickets, Priceline, Ctrip TA, Hotels.com, Hotwire, Cancelon, HotelsforEveryone, Evoline ltd, TripOnline SA, HotelQuickly and HotelsClick so you can book your Sheraton Kona Resort & Spa at Keauhou Bay reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sheraton Keauhou Bay Hotel Kailua-Kona
Sheraton Keauhou Bay Resort And Spa
Sheraton Kailua-Kona
Sheraton Keauhou Bay Resort & Spa
Sheraton Kona Resort & Spa At Keauhou Bay Hawaii/Kailua-Kona
Hotel Style:
#3 Green Hotel in Kailua-Kona
#3 Top resorts Hotel in Kailua-Kona
#3 On the Beach Hotel in Kailua-Kona
#6 Family Hotel in Kailua-Kona
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Kona Resort & Spa at Keauhou Bay staff and other travellers.
71 questions
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Questions? Get answers from Sheraton Kona Resort & Spa at Keauhou Bay staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Kona sunsets are world famous for their color. Spend the money and get a room with a view!”
kailuachad, 21 May 2017 | Read review
“Ocean view or mountain views are the best”
frenchchef2016, 19 May 2017 | Read review
“We thought we had men view room, and ended up with best of both views”
Betty193r, 18 May 2017 | Read review
“You're in Hawaii get a room with a view!”
  • Manta Ray Welcome!
434tarae, 15 May 2017 | Read review
“Choose another hotel - our "deluxe ocean front" suite overlooks the parking lot”
  • The lights are the parking lot
  • Filthy tub
  • This is the view outside our
  • This is supposed to be a deluxe ocean front view but all you see are lifghts from the parking lo
  • Burnt out bulbs
mattr404, 12 May 2017 | Read review
5 of 5
Booking.com
US$179* /night
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CheapTicketsUS$179
HotelQuicklyUS$243
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Prices are for 1 room, 2 adults
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