Old hotel, poor staff, food awful, service terrible. But the most disgusting aspect was that a fellow travel saw a roach on the wall in the breakfast room near the toaster. No excuse for this. Do not stay here. Hotel needs to be torn down. GROSS!!!
Stayed at the Sheraton for our first 4 days on the Big Island. Rooms were clean, ground were nicely groomed and food was good too. Although we only had a partial ocean view and of the bay it was still a great spot to enjoy our first coffee of the day or our last beverage at…
We recently stayed here and really enjoyed the location, with many great places to explore a walk or short drive away. The hotel itself is large and a little bit dated but clean with nice grounds, big rooms and a great staff.
The hotel is lovely and worthwhile to stay. The flood lights shine on the ocean at night. It is mesmerizing to watch the surf and manta rays feed at night from the patio The hotel needs to be updated. The bathrooms need work. I understand that Marriott will be remodeling n…
Location is great. Weather great. I don’t think you should call yourself a resort if you don’t have room service. Adult pool is in court yard so now direct view of ocean. Main pool has great views of ocean and is fairly quiet. Employees are helpful and courteous. Parking fee is…
"There is no good room No hot water Room dated and dirty"
"Water view rooms cost more but are very nice"
"Avoid the areas of high traffic with concrete floor, rolling bags are loud as they pass your room. Doors heavy wood and slam loud."