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    Sheraton Kona Resort & Spa at Keauhou Bay

    78-128 Ehukai Street, Kailua-Kona, Island of Hawaii, HI 96740-2525
    (808) 930-4900
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    03/01/2018 04/01/2018
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    US$827
    US$653
    SAVE US$174
    Traveller (1809)
    Room & Suite (422)
    Storyboard
    Overview
    • Excellent30%
    • Very good37%
    • Average19%
    • Poor9%
    • Terrible5%
    Travellers talk about
    “manta rays” (352 reviews)
    “water slide” (139 reviews)
    “keauhou bay” (109 reviews)
    Free Internet
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Pets Allowed
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Self-Serve Laundry
    Private Balcony
    4.0 Star Hotel
    All hotel details
    Offers from Sheraton Kona Resort & Spa at Keauhou Bay
    Special Offer: Breakfast for 2 Included
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    Rooms
    3 Jan4 Jan
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    1 room, 2 adults, 0 children
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    Write a ReviewReviews (2,700)
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    201 - 205 of 2,427 reviews

    Reviewed 10 June 2017 via mobile

    Upon arrival, their numbering system is a bit different, the second number signifies the floor you are on, not the first number in the sequence as it is a 4 number sequence, so 4532 means you are on the 5th floor, room 4532. Never knew...More

    2  Thank Mcfire1
    Reviewed 10 June 2017

    We stayed at the Sheraton for 2 nights. We paid for our stay using frequent flyer points, but I will say if we had paid for this room we would have been very disappointed. This is a much older Sheraton than we are used to....More

    1  Thank Lochu88
    Management response:Responded 13 June 2017

    Aloha lochu88, We strive to exceed each of our guests expectations and we are thrilled our associates took great care of you and were helpful during your time with us. Our public areas, pool, and grounds are second in none in Kona and take pride...More

    Reviewed 10 June 2017

    The only reason we came here was to dive with the Mantas. The restaurant was quite expensive for the amount of food you received. We actually enjoyed staying at the Kona Tiki hotel more than here due to the amount of people here. I know...More

    1  Thank Joshua B
    Reviewed 9 June 2017 via mobile

    I could not have been more shocked at the reviews this place got when we showed up. Not sure what people are thinking – this place was spectacular! I have never gotten better service at a hotel from absolutely all of the staff, and the...More

    1  Thank Lisa E
    Reviewed 9 June 2017

    Normally we do not book resorts as they do not fit our travel profile but booked a air and hotel package and there were only a few properties to choose from and this one was logical due to having status with Starwood. We arrived via...More

    1  Thank Tim M
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    About
    Awards & Recognition
    GreenLeadersSilver level
    Amenities
    • Top amenities
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Restaurant
    • Bar/Lounge
    • Spa
    • Pool
    • Free Internet
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Children Activities (Kid / Family Friendly)
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Self-Serve Laundry
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Things to do
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Pool
    • Tennis Court
    • Heated pool
    • Outdoor pool
    Details
    • Price range
    • US$222 - US$419 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #3 Top resorts Hotel in Kailua-Kona
    • #3 Green Hotel in Kailua-Kona
    • #3 On the Beach Hotel in Kailua-Kona
    • #6 Family Hotel in Kailua-Kona
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 521
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Travelocity, Hotels.com, Expedia, Hotwire, Agoda, Orbitz, HotelQuickly, Cancelon, TripOnline SA, HotelsforEveryone, Evoline ltd and HotelsClick so you can book your Sheraton Kona Resort & Spa at Keauhou Bay reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Hawaii >
    • Island of Hawaii >
    • Kailua-Kona
    • Also Known As
    • Sheraton Keauhou Bay Hotel Kailua-Kona ,
    • Sheraton Keauhou Bay Resort And Spa ,
    • Sheraton Kailua-Kona ,
    • Sheraton Keauhou Bay Resort & Spa ,
    • Sheraton Kona Resort & Spa At Keauhou Bay Hawaii/Kailua-Kona
    Add Photo Photos
    Traveller (1809)
    Room & Suite (422)
    Pool & Beach (270)
    Dining (115)
    Hotel & Grounds (1441)
    Bathroom (58)
    Business Centre & Event Rooms (14)
    Family and Play Areas (4)
    Nearby
    Nearby HotelsSee all 48 hotels in Island of Hawaii
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    Nearby Attractions
    Anelakai Adventures
    222 reviews
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    659 reviews
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    193 reviews
    .42 km away
    Keauhou Farmer's Market
    37 reviews
    1.46 km away
    Ask a question
    Questions & Answers
    439KarlaB
    30 November 2017|
    AnswerShow all 4 answers
    Response from vdputte | Reviewed this property |
    Self parking $15.00. I don’t mind a brief walk and valet parking is often a rip-off. We flew into Kona late at night and our check in was early next morning around 9.00 am. The manager was kind enough to waive the resort... More
    0
    Votes
    scubaRN32
    15 November 2017|
    AnswerShow all 6 answers
    Response from WDLuisi | Reviewed this property |
    There are several tour companies that take out tourist for night viewing. The big draw at the Sheraton is that they have fixed spot lights that turn on after those boats leave. If you are lucky you can watch the manta rays... More
    0
    Votes
    redwolfmom
    30 October 2017|
    AnswerShow all 8 answers
    Response from Peggy F | Reviewed this property |
    In addition to all the other fees which were just a little over $30 per day, they also charged $15 per day parking. The parking lot is at the bottom of the hill which the hotel is on. Quite a walk.
    1
    Vote
    Room Tips
    "The rooms need some updating, it was disappointing for the price."
    Read review
    "7th floor facing the Luau garden has better views"
    Read review
    "just don't stay here"
    Read review
    "Ocean front and vallet / good during Kona Coffee Festival"
    Read review
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