We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Sheraton Kona Resort & Spa at Keauhou Bay

Save
Traveller (2000)
Room & Suite (512)
Storyboard
You may also like
See all
Nearby Hotels
Overview
  • Excellent29%
  • Very good37%
  • Average20%
  • Poor9%
  • Terrible5%
Travellers talk about
“rays on the bay”(411 reviews)
“the big island”(262 reviews)
“manta ray”(110 reviews)
AMENITIES
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
Additional information
Offers from Sheraton Kona Resort & Spa at Keauhou Bay
Special Offer: Breakfast for 2 Included
Hotel deals
Offers from Sheraton Kona Resort & Spa at Keauhou Bay
Special Offer: Breakfast for 2 Included
Hotel deals
You may also like
See all
Nearby Hotels
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Reviews (2,939)
There are newer reviews for Sheraton Kona Resort & Spa at Keauhou Bay
See the most recent reviews
Filter reviews
2,645 results
Traveller rating
792
920
529
260
144
Traveller type
Time of year
LanguageEnglish
More languages
792
920
529
260
144
Show reviews that mention
All reviewsrays on the baythe big islandmanta rayocean frontkeauhou bayself parkinga mountain view roomfree trolleybreakfast buffetgreat poolpoolside barpool staffpool sideoceanfront roombeautiful groundsrental carbit dated
FilterEnglish
Updating list...
371 - 375 of 2,645 reviews
Reviewed 25 July 2017

Let me start with the good stuff: The staff, main lobby and terrace that overlooked the bay to the north. The bad is everywhere: The security key cards to the rooms and parking lot rarely worked. I had to get new ones several times during...More

3  Thank EdwardBellamy
Response from Sheraton T, Manager at Sheraton Kona Resort & Spa at Keauhou BayResponded 26 July 2017

Thank you for choosing to stay at the Sheraton Kona. We value your feedback and will share your issues with our team, so we can improve the overall guest experience. Mahalo for taking the time to provide your feedback.

Reviewed 23 July 2017

Beautiful lobby and view of the ocean. No direct beach access from the hotel, but they have 2 nice pools and a 'super slide' open from 9-6. Keep in mind added charges of $30/day for resort fees, and $15/day for self-park. We saw several mongoose...More

1  Thank group2001
Reviewed 20 July 2017

1st off it was beautiful and ease of the speedy shuttle made it easy as it's 7 miles from the airport. Lots of others are closer but this was the best looking. Almost all the staff are super friendly and helpful above and beyond board....More

2  Thank Janice532
Reviewed 20 July 2017

The Sheraton is an older property just outside of Kailua-Kona but we enjoyed our stay there. The property is well maintained and clean. Our room was large and had all the amenities we required. The breakfast buffet was included with our room and was delicious...More

3  Thank travelisfun195
Reviewed 19 July 2017 via mobile

The Sheraton was amazing! We had an ocean front suite that looked over where the mantas swim. House keeping and concierge were so helpful. They helped book us on trips. I'd recommend talking to them about what you want to do. Receiving 2 complimentary bottles...More

2  Thank Jess H
View more reviews
Most Booked Properties in Island of Hawaii
See allSee all
About
Awards & Recognition
GreenLeaders Silver level
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Spa
Pool
Free Internet
Hotel Amenities
Room Service
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Pool
Tennis Court
Heated pool
Outdoor pool
Details
Price range
US$186 - US$374 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Green Hotel in Kailua-Kona
#4 Top resorts Hotel in Kailua-Kona
#4 On the Beach Hotel in Kailua-Kona
#6 Family Hotel in Kailua-Kona
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$186 - US$374 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Green Hotel in Kailua-Kona
#4 Top resorts Hotel in Kailua-Kona
#4 On the Beach Hotel in Kailua-Kona
#6 Family Hotel in Kailua-Kona
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (2000)
Room & Suite (512)
Pool & Beach (279)
Dining (136)
Amenities (111)
Business Centre & Event Rooms (7)
Family and Play Areas (4)
Questions & Answers
Ask a question
JO ANN C
2 June 2018|
AnswerShow all 11 answers
Response from Sal C | Reviewed this property |
About 100 miles and 3 hour drive. This property is minimally impacted and that is extremely dependent on the wind.
3
Votes
JO ANN C
2 June 2018|
AnswerShow all 7 answers
Response from Ryan J | Reviewed this property |
It is completely safe to travel to the island and stay at the Sheraton Resort. The flow is nearly 100 miles away from our resort and approximately a 2.5 hour drive.​ There is absolutely no reason to change or alter your... More
1
Vote
lLP1031
4 February 2018|
AnswerShow all 13 answers
Response from WDLuisi | Reviewed this property |
Unfortunately, unlike Honolulu, there are no hotel shuttles. Well I guess I shouldn't say all hotel don't have shuttles since I can't confirm that, but Sheraton Kona and others I have stayed did not. Its rent a car, or... More
1
Vote
Room Tips
"All floors we visited smelled of mold, pick a room in another hotel."
Read review
"Asked for a newer or recently updated room"
Read review
"Difficult based on my room."
Read review
"Ocean front rooms are worth it for the views of the rocks and water!"
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing