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Sheraton Kona Resort & Spa at Keauhou Bay

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Sheraton Kona Resort & Spa at Keauhou Bay
Sheraton Kona Resort & Spa at Keauhou Bay
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2,362 Reviews from our TripAdvisor Community

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There are newer reviews for Sheraton Kona Resort & Spa at Keauhou Bay
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Showing 2,123: English reviews
Ocean Ridge, Florida
Reviewed 13 August 2016

This hotel was so nice we had views from every room. The staff was great, especially the guys at valet they always made sure our jeep was ready when needed and always willing to give directions and advice on where to go. Also, a big thanks to Gary at concierge service for giving us some great advice on a wonderful...

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Thank lpugh70251
Reviewed 12 August 2016

I have to say hands down this is a great location, the service is outstanding and the hotel is beautiful... We stayed just for a few days but loved everything about this hotel. When we checked in I requested for a couple of extra pillows and would you believe it the pillows made it to our room before we did......

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1Thank Michelle K
Chicago, Illinois
Reviewed 12 August 2016

This hotel is really nice, and one of the best on the island. The staff was extremely pleasant, helpful and friendly. We stayed here two nights, but wish we could have stayed longer. We had a wonderful view from our balcony in a partial ocean view room. Beautiful pool that never seemed too crowded! Ordering drinks and poolside lunch was...

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1Thank BJenkins_59
Petaluma, California
Reviewed 12 August 2016 via mobile

I stayed here for a week in July. I was very impressed with the level of service and the hotel grounds. The pool is great and with different areas it never felt crowded. The staff were very helpful with any questions or if something was needed. It was very convenient to have a small store on site to pick up...

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1Thank hobbesdog
Santa Barbara, California
Reviewed 12 August 2016

Fabulous Staff, Room was perfect, Pool and lava walk along the ocean is so great!Dinner at the Rays on the Bay was good but pricey so split a dish. Gardens were full of flowers and trees with explanation of the grounds.

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1Thank Jo Dean J
Reviewed 11 August 2016

This is a really good hotel And I was impressed with everything. Would recommend staying here to anyone. Great location, friendly staff, got everything you need not to mention the views are amazing and parking is hassle free and they don't charge you like other hotels!! Food at Ray's on the Bay was good too and would recommend!

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1Thank Will M
Reviewed 11 August 2016 via mobile

The Hotel is in a beautiful spot. Fantastic views, a fabulous, friendly, helpful staff. The hotel itself is showing its age, a little tired, but still lovely. Clean and comfortable. Rays is a great restaurant. Concierge staff will help you plan your days.

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Thank Donna W
Beijing, China
Reviewed 10 August 2016

Really nice hotel for vacation on Big Island. The view is amazing and I have a mountain view room with partial ocean view. The view in the morning is amazing from my room, so does the view from hallway. Really quiet and nice walk in the garden. You can walk to the Keauhou Bay in five minutes and take a...

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Thank Wen Z
Stuttgart, Arkansas
Reviewed 9 August 2016

We stayed at this resort for a wedding and loved the service. It is a beautiful and friendly hotel with all wanting to make your stay great. They set up Zipline excursion and snorkel with Manta rays for us. They recommended other places to visit and helped us make sure the groom had all he needed.

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Thank onesize2016
Reviewed 8 August 2016 via mobile

Easy location to meander and feel at home. Wonderful pool and sunset views. Staff are very courteous and friendly. Live music in the bar is always awesome as is the valet service. Kid friendly and special occasion property. Weddings are booked out way in advance. Look no further for an amazing Mai Tai or Lava Flow!

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Thank SGSM

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Room Service
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Holua Bar & Grill
Holua Bar & Grill
Cuisines: American, Bar, Pub, Hawaiian
Ainakai
Ainakai
Cuisines: American
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Room Service
Official Description (provided by the hotel)
Enjoy the diversity of Hawaii's Big Island with family and friends at Sheraton Keauhou Bay Resort & Spa. From stargazing atop majestic Mauna Kea to tours of nearby Kona Coffee farms. ... more   less 

Additional Information about Sheraton Kona Resort & Spa at Keauhou Bay

Address: 78-128 Ehukai Street, Kailua-Kona, Island of Hawaii, HI 96740-2525 (Formerly Sheraton Keauhou Bay Resort & Spa)
Region: United States > Hawaii > Island of Hawaii > Kailua-Kona
Price Range: $344 - $491 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Kona Resort & Spa at Keauhou Bay 4*
Number of rooms: 521
Reservation Options:
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Also Known As:
Sheraton Keauhou Bay Hotel Kailua-Kona
Sheraton Keauhou Bay Resort And Spa
Sheraton Kailua-Kona
Sheraton Keauhou Bay Resort & Spa
Sheraton Kona Resort & Spa At Keauhou Bay Hawaii/Kailua-Kona
Hotel Style:
#3 Green Hotel in Kailua-Kona
#3 Top resorts Hotel in Kailua-Kona
#3 On the Beach Hotel in Kailua-Kona
#6 Family Hotel in Kailua-Kona
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Kona Resort & Spa at Keauhou Bay staff and other travellers.
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Questions? Get answers from Sheraton Kona Resort & Spa at Keauhou Bay staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“High floor room to south (away from Rays from the Bay lounge) facing ocean”
 of 5 bubbles SpaceRoger, 22 Mar 2017 | Read review
“Lower rooms have wider balconies, because the hotel slopes outward from top to bottom.”
  • Top layer coming off the toilet seat.
  • Corroded plumbing.
  • Badly peeling bathroom door.
 of 5 bubbles 410kens, 20 Mar 2017 | Read review
“Don't pay for a ocean side. Hotel is on a peninsula so most rooms have some ocean view and the mountain view is great as well.”
 of 5 bubbles Waynedad, 20 Mar 2017 | Read review
“Best views are ocean front. The waves contribute to decreasing noise from the hallways.”
 of 5 bubbles susanwt2016, 16 Mar 2017 | Read review
“facing garden really quiet...oceanfront can be loud with crashing waves just below you”
 of 5 bubbles phunzie, 15 Mar 2017 | Read review
5 of 5