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smartline Bluesun Neptun

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251 Reviews from our TripAdvisor Community

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Showing 104: English reviews
nantes
Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 27 August 2015

Bonjour , Nous avons séjourné au Neptun Blue sun entre le 8 et le 15 août . Nous avions réservé via Promovacances et avant le départ , j'avais contacté directement par email le centre de réservation des hôtels Blue Sun Croatie pour quelques précisions utiles. Antonija m'a immédiatement répondu de manière très professionnelle et scrupuleuse . Je m'étais donc promis... More 

Helpful?
1 Thank mogador75
krvaricp, Manager at smartline Bluesun Neptun, responded to this review

Dear mogador75, thank you for your high rate and multilingual review, we truly appreciate it. We are very proud of our hotel's location and all the surroundings, so we do our best to align with it in a matter of quality service. As for the rooms, we were sorry there were no available rooms with twin bed left. Thank you... More 

Newcastle upon Tyne, United Kingdom
Level Contributor
19 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 26 August 2015

We have just returned from a 10 night stay at the Neptun. We are a family of 7 with varying ages from 6 to 60+ and booked 2 rooms. A family annex which has 2 double beds and 1 single and is very spacious and a double room with balcony which has 1 double bed and is quite small. They... More 

Helpful?
1 Thank nannygoat234
krvaricp, Manager at smartline Bluesun Neptun, responded to this review

Dear nannygoat234, what more is there to add than to thank you for such a delight review and for awarding us with such a high rate. Thank you for your constructive input regarding the pool and drinks. Anyway, we are happy to see you felt relaxed and had a great time at Bluesun hotel Neptun. It would be lovely to... More 

Wishaw
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 18 August 2015

Stayed here for 10 nights 26th July family of 4 children age 14 and 9 years.booked a conneto taxi from split airport £140 return,took 1 and half hours great journey as scenery is outstanding, on our arrival was given a welcome drink nice touch.we stayed in one of the annexed bulidings these are the nicest rooms we've stayed in very... More 

Helpful?
1 Thank AllyMacDonald13
krvaricp, Manager at smartline Bluesun Neptun, responded to this review

Dear AllyMacDonald13, we appreciate you for posting your review and rating us. It gladdens us to see that you were satisfied with our service and accommodation. We truly do our best to meet the expectations that go with the heavenly Tucepi, so thank you for your input and suggestions. We hope that we will have the chance to host you... More 

Newcastle upon Tyne, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 16 August 2015

I have to confess I was a little worried about our holiday after reading pessimistic reviews on Tripadvisor. What a wonderful surprise when we reached Hotel Neptun. We arrived late at night and later that originally planned and the Reception staff could not have been more welcoming. We were greeted warmly with a drink and shown to our room. Just... More 

Helpful?
1 Thank Emma299
krvaricp, Manager at smartline Bluesun Neptun, responded to this review

Dear Emma299, thank you for awarding us with the highest rate and for your kind words. We appreciate you complimenting our hotel, animation and sports programs and, of course, our staff. Your impressions make us really proud. It would be our honor to have you with us again. Thank you for giving us your trust and choosing Bluesun hotel Neptun.... More 

Chelmsford, United Kingdom
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 16 August 2015

Just had 12 days at this hotel. Stayed in a family room in the Levantinka annexe and was very impressed with the size, the standard and cleanliness of the room. Great location right on the beach front, friendly staff and a good sized pool. Good choice of food every day although started to get a bit repetitive after a while... More 

Helpful?
Thank Irons72
krvaricp, Manager at smartline Bluesun Neptun, responded to this review

Dear Irons72, we appreciate your kind words and positive feedback. We are glad you felt comfortable and welcomed among us. We would also like to thank you for sharing your observations and suggestions with us, we will them into an account. Regarding the shark on the menu, we assure you that our sharks come from the fish farm. Moreover, the... More 

Worthing, United Kingdom
Level Contributor
32 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 16 August 2015

Was a bit concerned at first as the building resembled a' 70s London housing estate. Small rooms, no bath (shower only), no fridge or kettle. Only other downside was the cleaner trying to get into the room very early and on one occasion leaving our door open all day. Nice pool, lining needs a bit of a scrub and watch... More 

Helpful?
Thank SteveBurt222
krvaricp, Manager at smartline Bluesun Neptun, responded to this review

Dear SteveBurt222, we are happy to see you enjoyed your sunny stay in Tucepi. Thank you for giving us a high rate and sharing your pleasant experience with us and the rest of the Tripadvisor audience. Concerning fridge and kettle, we provide truly rich all inclusive service to our guests with meals and drinks available all day. However, thank you... More 

Northamptonshire, United Kingdom
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 9 August 2015 via mobile

Very clean hotel inside and out.rooms cleaned every day,variety of food was very good,entertainment of an evening was good at times but very poor at others although Theatrum entertainment pulled through and filled gaps which would have been a real let down if not ,so well done dodo,Luka,marija,and claudia.reception were ok but not overly helpful and could probably do with... More 

Helpful?
3 Thank wayne-OH
krvaricp, Manager at smartline Bluesun Neptun, responded to this review

Dear wayne-OH, we appreciate your positive feedback and high rating. What gladdens us the most is that you recognized the quality service that our hotel provides, and that you left our hotel satisfied with accommodation, service and food as well. We are grateful for your recommendation. Regarding the reception staff, thank you for pointing that out, we will make sure... More 

Farnborough, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 7 August 2015

Just returned from 7 day stay with our 3 sons, 10,14, & 16. The hotel is well located next to the beach and has a great view of the mountains behind it. We arrived at midday, 2 hrs before check in time, and were greeted warmly with a drink and told our room was ready. The receptionist took our passports... More 

Helpful?
1 Thank GingerAlien
krvaricp, Manager at smartline Bluesun Neptun, responded to this review

Dear GingerAlien, thank you for sharing your overall experience with us and the Tripadvisor audience. We are happy you chose Bluesun hotel Neptun in Tucepi to be your starting point in Croatia. It is lovely to see how satisfied you were and how quality family time you have had. It would be wonderful to welcome you again. Best wishes, Ivo... More 

Bristol, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 5 August 2015 via mobile

Came back yesterday from which was our 2nd visit to bluesun hotel neptun, and once again had a fantastic time. Even though the price has nearly doubled from last year !!! The Theatrum team DoDo, Claudia, Luka and Maria was absolutely brilliant they worked so hard to keep both adults & children entertained with a smile always on their face,... More 

Helpful?
Thank Anne T
krvaricp, General Manager at smartline Bluesun Neptun, responded to this review

Dear Anne T, thank you for your constructive review, we truly appreciate all of our guest suggestions. Also, we are grateful for your high rate. We are very pleased that you enjoyed your stay and will visit us in the future. Best wishes, Ivo Viskovic Accommodatie Manager More 

London, United Kingdom
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 31 July 2015

We had a great break at this hotel book via Thomsons. We weren't expecting much and were surprised. The hotel was busy with lots of families and the turnover quick in the restaurant. The sports facilities were great, rooms clean and well appointed, and the staff - including the Thomsons rep Livia - were welcoming and friendly. Croatia is a... More 

Helpful?
Thank rachael e
krvaricp, General Manager at smartline Bluesun Neptun, responded to this review

Dear Rachael e, Thank you for sharing your experience with us, we appreciate your positive feedback and sincerely hope to host you again. It nice to see how satisfies you have left our hotel. Thank you for giving us your trust and choosing Bluesun hotel Afrodita Kind regards, Ivo Viskovic Accommodation Manager More 

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Amenities

Highlights
  • Pool
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Room Service
  • Free Parking
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Laundry Service
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Airport Transportation
  • Meeting Rooms
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Renovated in 2014, the all inclusive Bluesun Hotel Neptun is only 30 meters from the beach and is adjacent to the promenade walkway. Surrounded by old olive trees and other Mediterranean vegetation, the Neptun provides a beautiful ambiance for a summer holiday for families with children. ... more   less 

Additional Information about smartline Bluesun Neptun

Address: Slatina 4, Tucepi 21325, Croatia (Formerly Bluesun Hotel Neptun)
Region: Croatia > Dalmatia > Split-Dalmatia County > Tucepi
Price Range: $124 - $365 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — smartline Bluesun Neptun 3*
Number of rooms: 254
Reservation Options:
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Also Known As:
Bluesun Hotel Tucepi
Hotel Style:
#3 On the Beach Hotel in Tucepi
#5 Family Hotel in Tucepi
#5 Romantic Hotel in Tucepi
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Questions & Answers

Here's what travellers have asked, with answers from smartline Bluesun Neptun staff and other travellers.
24 questions
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Questions? Get answers from smartline Bluesun Neptun staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a sea view room, it is totally worth it!!”
 of 5 bubbles 770TraceyW, 15 Nov 2016 | Read review
“All rooms good”
 of 5 bubbles petera110, 3 Sep 2016 | Read review
“I would have stayed in Makarska knowing what I do now.... it appears only the rooms in the tower have beachside views.”
 of 5 bubbles mstraveler555, 26 Aug 2016 | Read review
“The annexes are quieter.”
 of 5 bubbles 472jernejg, 15 Aug 2016 | Read review
“The annexe rooms at the back are quieter and really nice views.”
 of 5 bubbles junebloor, 11 Aug 2016 | Read review
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