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Room was small. Supposed to have a queen sized bed but it was a double. We had an issue with the tub where the water would not drain. Immediately reported it to the front desk and they said they couldn’t address it until after we...More
Disappointed by the staff in the front office. Wireless internet non-functional and when called to check on status - the front desk staff started to make excuses instead of answering questions. Checked in for 3 people - only two people's worth of towels - had...More
This hotel is about a 15 min walk into town - no big deal. I've seen a lot of bad reviews but am giving this hotel 5 stars for the fact that it's in a great location, the lady manager was so welcoming, and the...More
Very disappointed!!! Cost us 450.00 for two filthy rooms; dead bugs in the sheets, toilet leaked causing the bathroom to smell like urine, floors were black with dirt, and Lady at the front desk was rude. We would have been better sleeping in a tent...More
Thank Julie W
Response from TacoDan, Owner at Murphy's Alaskan InnResponded 4 weeks ago
We apologize you had a poor experience with us! It seems like we have a lot of work to do to maintain our inn in a perfect condition. We will look into improving our accommodations based on your feedback. We are deeply sorry that you...More
Here is Expedia's policy - I hope this helps with cancellation. You may want to call Murphy's to ask what their cancellation policy if you cancel more than 30 days out from your reservation - the folks at Murphy's are... More
Here is Expedia's policy - I hope this helps with cancellation. You may want to call Murphy's to ask what their cancellation policy if you cancel more than 30 days out from your reservation - the folks at Murphy's are really nice and have always been easy to work with. I've stayed there many times over the past 4 years.
Expedia Cancellation fees
We do not charge you a fee for cancelling your booking, but the hotel might. Check the rules and restrictions in your itinerary.
Most hotel rooms are fully refundable with no penalty fees if cancelled by the hotel's cancellation deadline. If you booked a non-refundable room, you will not receive a refund if you change or cancel the booking.
How it works
We process your refund on the day you cancel your booking, minus any cancellation fees charged by the hotel.
We apply refunds to your original payment card.
Most credit card companies post your refund to your account within 2 weeks, and it will appear on your statement within 2 billing cycles.
To check the status of your refund / credit, contact your bank / credit card company 7 days after we process your refund.