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Hilton Garden Inn Atlanta NW / Kennesaw Town Center

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Traveller (45)
Room & Suite (17)
Dining (9)
Overview
  • Excellent63%
  • Very good22%
  • Average10%
  • Poor4%
  • Terrible1%
Travellers talk about
“room was clean”(34 reviews)
“great hotel”(27 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
Additional information
Offers from Hilton Garden Inn Atlanta NW / Kennesaw Town Center
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Hilton Garden Inn Atlanta NW / Kennesaw Town Center
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
29 Jul30 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (612)
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597 results
Traveller rating
361
136
62
26
12
Traveller type
Time of year
LanguageEnglish
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361
136
62
26
12
Show reviews that mention
All reviewsindoor outdoor poolroom was cleangreat hotelrooms are nicehot tubrestaurants and shoppingthe hotel staffenjoyed our staystay there againstaff was very friendlyexcellent stayup to datewould highly recommend this hotelfitness centerfront desk staffbusiness triphgi
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1 - 5 of 597 reviews
Reviewed 2 days ago

I arrived, and the staff behaved as if I hadn't! No reaction at all. I attempted to pay but the card reader wasn't working, a fact that the staff didn't realize, which led me to then put the charge on a credit card different from...More

Review collected in partnership with Hilton Garden Inn
Thank Paul K
Response from Karen H, General Manager at Hilton Garden Inn Atlanta NW / Kennesaw Town CenterResponded yesterday

Paul K I would like to express my sincere apologies for falling short of our high service standards. I understand your frustration you experienced at the hotel. We would like to make it right for you. If you could please reach out to me so...More

Hotel's Favourite
Reviewed 8 May 2018

My family was traveling home from Florida and needed an overnight stay. Found this place on line and booked for good price. Our king rooms were super clean, hotel was modern, and staff super nice! The breakfast is good and includes pecan waffles! Will go...More

1  Thank Sherry M
Response from Karen H, General Manager at Hilton Garden Inn Atlanta NW / Kennesaw Town CenterResponded 9 May 2018

Sherry M- Great having you here! Thank you for the positive review! Pecan waffles what a way to start a road trip off in the morning! We looking forward to seeing you again soon! Thank you, Karen Hurst

Reviewed 4 days ago

I didn't book this hotel for the date that had me down. They didn't resolve my dispute. Didn't even try to make a Mens. And never refunded my money. The front desk was very rude and didn't even try to be hellpful.More

Review collected in partnership with Hilton Garden Inn
Thank barbiemcdonald1
Response from Karen H, General Manager at Hilton Garden Inn Atlanta NW / Kennesaw Town CenterResponded 3 days ago

barbiemcdonald1- Thank you for letting us know about your issue. We do see your reservations was booked throough a third party source. If you have already contacted them and are unable to resolve the issue please contact us to help resolve. We want you to...More

Reviewed 5 days ago via mobile

When we made reservations for two rooms with two queens each, we asked about getting a cot and were told that it was no problem to get one. But when we arrived, we were told that we could only have a cot in a king...More

Thank Charlotte G
Response from Karen H, General Manager at Hilton Garden Inn Atlanta NW / Kennesaw Town CenterResponded 4 days ago

Charlotte G- Thank you for your comments regarding your concerns during your stay at our property. Due to Fire Code restrictions we are unable to put a rollaway in the Two Queens room. If you have a chance please give me a call so we...More

Reviewed 1 week ago via mobile

Hilton Garden Inn, Atlanta, NW was a convenient and happy choice . Comfortable, attractive accommodations, and most important, friendly and helpful staff. Easy and pleasant stay. Food and beverages available in the smart lobby throughout the day, including a personal omelette chef at breakfast. Rita...More

Thank ritagV3566LS
Response from Karen H, General Manager at Hilton Garden Inn Atlanta NW / Kennesaw Town CenterResponded 1 week ago

ritagV3566LS- Thank you for the positive review! We are glad you enjoyed your stay with us! We hope to see you again soon! Thanks

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Restaurant
Hotel Amenities
Free Parking
Business Centre with Internet Access
Room Service
Wheelchair Access
Dry Cleaning
Meeting Rooms
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Non-Smoking Hotel
Breakfast Available
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Outdoor pool
Restaurant
Details
Price range
US$138 - US$275 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Kennesaw
#2 Family Hotel in Kennesaw
#3 Romantic Hotel in Kennesaw
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$138 - US$275 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Kennesaw
#2 Family Hotel in Kennesaw
#3 Romantic Hotel in Kennesaw
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (45)
Room & Suite (17)
Dining (9)
Pool & Beach (1)
Business Centre & Event Rooms (4)
Questions & Answers
Ask a question
Deborah B
18 March 2016|
AnswerShow all 2 answers
Response from Tammy G | Property representative |
Our heated indoor/outdoor pool is open year round for your enjoyment.
1
Vote
Leah H
31 December 2015|
AnswerShow all 3 answers
Response from Tammy G | Property representative |
At Hilton Garden Inns, our hot cooked to order breakfast and buffet is not included in our room rates unlike some of our other Hilton brands that provide a complimentary continental breakfast. Look for our Bed and Breakfast... More
0
Votes
Room Tips
"We were on 3rd floor with king rooms. Very spacious with desk, sleeper sofa, foot stool, microwave, stand up..."
Read review
"Remember your discounts"
Read review
"Rooms on both sides are fine, do not expect much of a view."
Read review
"Easy for the business traveler. Close to shops & restaurants. Perfect for a place outside metro Atlanta..."
Read review
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