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Fairfield Inn & Suites Atlanta Kennesaw

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Fairfield Inn & Suites Atlanta Kennesaw
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171 Reviews from our TripAdvisor Community

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There are newer reviews for Fairfield Inn & Suites Atlanta Kennesaw
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Showing 170: English reviews
Westchester County, New York
Reviewed 4 October 2016 via mobile

Visited the hotel for a few nights with my family, was doing some touring for various reasons. The hotel was just what we needed. It was clean, spacious, and the staff was great, in particular Tivina. From the time we checked in, Tivina greeted us with great conversation, helpful with giving us information about the area, and was attentive to...

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Thank A M
Buford, Georgia
Reviewed 3 October 2016

I have stayed at this property many times over the past 12 years as a traveling sales territory rep and happen to be a Marriott Platinum Premier Member. No experience at this hotel had ever been particularly problematic (although some minor issues here and there through the years, but always with a more than helpful and congenial support staff). I...

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Thank U4122GWfrankc
Evan N, General Manager at Fairfield Inn & Suites Atlanta Kennesaw, responded to this review

Good Afternoon, Thank you for your feedback regarding the issues you experienced. As we spoke on the phone earlier regarding this issue I want to reassure you per that conversation that we will be getting your cards out to you by tomorrow morning. Thank you again for your feedback as we strive to improve our hotel and ensure that our...

Germantown, Tennessee
Reviewed 12 September 2016 via mobile

My wife and I have stayed here several times before and had a very good experience. This time I could tell that there seemed to be a difference. Our room was not ready when we arrived. That has never happened before. I even called and spoke to the front desk and told them about our arrival time and we were...

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Helpful?
Thank RalphCIII
Evan N, General Manager at Fairfield Inn & Suites Atlanta Kennesaw, responded to this review

Thank you for your feedback regarding your stay with us, as we strive to improve our service your comments are extremely helpful in allowing us the opportunity to make our staff and by in large our hotel a better place to stay. I apologize that your stay was not up to the normal standard we hold ourselves to here and...

Chattanooga, Tennessee
Reviewed 31 August 2016

First experience with this brand. The check-in was a smooth and easy process and the staff is great. The rooms are worn, the bathroom had it's better days. The room smelled kind of musty. However, the bed was very comfortable. The towels were soft which was nice. The breakfast was standard continental style and a good selection. Parking was in...

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Helpful?
Thank KingHuskey
Evan N, General Manager at Fairfield Inn & Suites Atlanta Kennesaw, responded to this review

Thank you for taking the time to give us feedback, as we are constantly striving to improve we value your input and will share this information with all of our departments in an effort to focus our attention on the areas you mentioned that need improvement. Regards, Evan Naeher

Reviewed 26 August 2016

One of eight Marriott property stays my immediate family experienced in less than a week, on a journey from Chicago to Nashville to Jacksonville and back. It receives my lowest rating of all of them. Left my wife & daughter in Nashville while my son and I stopped here late on a summer Sunday night. When checking the first floor...

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Helpful?
Thank Blindref
Evan N, General Manager at Fairfield Inn & Suites Atlanta Kennesaw, responded to this review

Good Morning, I wanted to take some time to introduce myself, my name is Evan and I am the new General Manager of the Fairfield Inn. I first of all would like to apologize regarding what you experienced during your stay with us. That is not acceptable to have your window latch be broken on the first floor, nor is...

Reviewed 27 June 2016 via mobile

Outrageous & fell gouged, even though AARP, AAA, no discounts, $149 plus all taxesfor dbl beds w/ couch. ..but no discount for elevation broken, no discount for no luggage carts. .. got to room opened couch with DISGUSTING YELLOW & BROWN STAINS on sheets on fills out couch. Front desk clerk not only front desk, we waited 30 minutes to...

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Helpful?
1Thank Beverly W
Peta B, General Manager at Fairfield Inn & Suites Atlanta Kennesaw, responded to this review

Dear Guest, Please accept our sincere apologies for the issues you experienced with the elevator not operating on that particular evening. We are deeply sorry for the inconvenience this have caused you. Sincerely,

Birmingham, Alabama
Reviewed 12 June 2016

The room was smaller than I expected, but I still had an excellent stay. This is a great area. Lots of restaurants nearby. The location is very clean and quiet. Great front desk staff. I only stayed one night but I'd return and would also recommend to others.

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1Thank Tijuana J
Peta B, General Manager at Fairfield Inn & Suites Atlanta Kennesaw, responded to this review

Dear Guest, Thank you for choosing our hotel and for taking the time to write a review. We are pleased to hear that you had and excellent stay. We look forward to serving you again. Sincerely,

Saint Simons Island, Georgia
Reviewed 1 June 2016

We pre-paid our stay directly with Marriott.com -- the deal was just okay $130 per night. The hotel is in a good area and convenient to Kennesaw State University. The pros: room was clean and although the hotel looked booked, it was quiet. The cons: 1) the pool was closed --- nowhere on the hotel's site nor in any of...

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1Thank TonyAdamsSSI
Peta B, General Manager at Fairfield Inn & Suites Atlanta Kennesaw, responded to this review

Dear Guest, Please accept our sincere apologies for the issues you have experience at our hotel with the pool and the towel in your room. I can certainly understand your frustration and would like to personally apologize. Thank you for choosing our hotel and for taking the time to share your feedback. Sincerely,

Reviewed 18 May 2016 via mobile

Stayed here recently while in town. the front desk staff was very friendly. The only real issue was the air conditioning in the lobby and breakfast area was not working. The room was comfortable and clean would recommend this hotel.

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1Thank Phillip Q
Lagos, Nigeria
Reviewed 18 May 2016 via mobile

Stayed here for 3 nights while visiting Georgia for my niece's graduation. The room, linen and bathroom was clean. Breakfast was decent, but not memorable. Staff was friendly and helpful. The hotel was a bit difficult to locate because the third party site listed their address as George Busbee Parkway instead of George Busbee Drive. (There is a George Busbee...

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1Thank cedarme
GuestServicesMegan, Guest Relations Manager at Fairfield Inn & Suites Atlanta Kennesaw, responded to this review

Dear guest, Thank you for sharing your comments! We are so glad that you chose to stay at our hotel during your recent trip for your niece's graduation! I am glad that you enjoyed your guest room and bathroom, as well as our breakfast and wonderful staff! I apologize about the address confusion, we will get that fixed on our...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Self-Serve Laundry
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service

Additional Information about Fairfield Inn & Suites Atlanta Kennesaw

Address: 3425 Busbee Dr NW, Kennesaw, GA 30144-5595
Region: United States > Georgia > Kennesaw
Price Range: $146 - $319 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn & Suites Atlanta Kennesaw 2.5*
Number of rooms: 86
Reservation Options:
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Also Known As:
Fairfield Inn And Suites Atlanta Kennesaw
Fairfield Inn & Suites Atlanta Kennesaw Hotel Kennesaw
Fairfield Inn Kennesaw
Fairfield Kennesaw
Kennesaw Fairfield Inn
Hotel Style:
#5 Family Hotel in Kennesaw
#6 Business Hotel in Kennesaw
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Questions & Answers

Here's what travellers have asked, with answers from Fairfield Inn & Suites Atlanta Kennesaw staff and other travellers.
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Questions? Get answers from Fairfield Inn & Suites Atlanta Kennesaw staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Good breakfast”
 of 5 bubbles Tripletgrandma, 27 Feb 2017 | Read review
“If on the first floor, ask for the room with the locking window.”
 of 5 bubbles Blindref, 25 Aug 2016 | Read review
“its all good”
 of 5 bubbles Uncle_Pauly, 15 Mar 2016 | Read review
“Room 118 is an extra large king suite next to the lobby, ask for a high floor if you can”
 of 5 bubbles Wmsmom, 27 Jul 2015 | Read review
“Accessibility is always easiest on the 1st floor, whereas the top floor is typically the quietest. Take your pick.”
 of 5 bubbles Sara668, 7 May 2015 | Read review
5 of 5