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We stayed one night only. I slept like a baby on that bed and was never awakened by city noises. Plenty of room in the suite for 2 people. Breakfast was very good with lots of choices (eggs, oatmeal, waffles, pancakes, cereal, fruits). The breakfast...More
Response from Frank F, Manager at SpringHill Suites Seattle Downtown/South Lake UnionResponded 9 April 2015
You should feel at home here, so I'm happy that you slept like a baby during your stay! Getting around downtown can be a challenge, so that's what our shuttle is for, and it's great you took advantage of that. I know breakfast can get...More
I checked in on a Thur., requesting an early check in due to my flight coming in before noon. They couldn't promise it but when I arrived my room was ready. The bed was super comfortable and there were tons of outlets for electronics, of...More
1 Thank Krisathome
Response from Frank F, Manager at SpringHill Suites Seattle Downtown/South Lake UnionResponded 7 April 2015
We're here to make you feel at home -- you deserve that when you're traveling! Our location is wonderful, and we're happy to accommodate whatever you may need when you're in town. At the end of the day, I'm so glad you enjoyed Comic Con,...More
I have to say, I was looking forward to my stay here but was SO disappointed with most of the staff.
Check in was boring, the front desk associate only mentioned the times of breakfast and that was it - she failed to even say...More
1 Thank wanderlust1130
Response from Frank F, Manager at SpringHill Suites Seattle Downtown/South Lake UnionResponded 2 April 2015
I sincerely apologize for your whole experience here. I want everyone to feel at home here, and it's clear we dropped the ball with your visit. Your interactions with the team here should always be pleasant, so I'm disappointed to hear your feedback about some...More
My spouse and I stayed for four nights and were very pleased. The room was spacious and clean, and the ventilation worked well with no off-odors from air freshener or the like. Breakfast had plenty of seating. There was a fair amount of road noise...More
Response from Frank F, Manager at SpringHill Suites Seattle Downtown/South Lake UnionResponded 30 March 2015
I'm so glad you and your husband enjoyed your stay! Being right downtown is great, but I apologize about the noise -- just let us know next time, and we'll be sure to get you a quieter room. I really hope to see you back...More
I normally stay at the Residence Inn right on Lake Union but they were sold out of government rate rooms this past trip so I hopped over to SpringHill Suites since it wasn't far from where I normally stay. I might actually like this hotel...More
Thank Carolyn B
Response from Frank F, Manager at SpringHill Suites Seattle Downtown/South Lake UnionResponded 18 March 2015
Carolyn, I'm thrilled that you enjoyed your stay with us! I know there are a lot of choices around this area, so it's great for me to read that we impressed you. We'd love to have you back for your next trip to Seattle --...More
Good day Sandy F,
The SpringHill Suites does not offer shuttle service to or from the airport or the cruise terminals. If you call the hotel directly we can arrange that service for you. We use a local third party... More
Good day Sandy F,
The SpringHill Suites does not offer shuttle service to or from the airport or the cruise terminals. If you call the hotel directly we can arrange that service for you. We use a local third party transportation partner.