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This hotel was nice and well located for the price paid. The hotel was right across the street almost from the Space Needle and Seattle City Center area, but because of a major road took a little walking to get there. It was still a...More
Thank James H
Response from IHGCare, Guest Relations Manager at Holiday Inn Express Seattle City CenterResponded 5 October 2014
Dear James H,
Thank you for your recent stay. Our number one priority is to create memorable experiences for our valuable guests, like you. I am happy to read that from the location, rooms, breakfast, and staff service, we made it possible.
Your patronage and...More
Although not out of the ordinary, the hotel was clean with fairly well kept rooms. The lobby was large and useful for the busy weekend but very barren and sterile feeling. Although there was a small mixup with the hotel putting a much larger than...More
Response from IHGCare, Guest Relations Manager at Holiday Inn Express Seattle City CenterResponded 3 October 2014
Thank you for taking the time to your review. We apologize for the shortfalls during your recent stay with us. We constantly strive to provide an environment of comfort and value to our guests, therefore, we are sincerely concerned when we fall short...More
Check in was a little confusing as to where to park. Parking lot has very narrow slots so if you have a large SUV or Van, it will be a very tight squeeze. No baggage carts were available and we had baggage as it was...More
Great clean rooms. Good and friendly staff. GREAT continental breakfast. Good selection of breakfast items. Nice breakfast room. Swimming pool is clean but small and bare as is the weight room. Not far from downtown and cheap parking for cars. Close to the space needle...More
Stayed one night with my friend got lost on the way so rang for directions and the guy on reception Brad guided us in! Got an upgrade to a suite overlooking the Space needle it was fantastic. So near everything. The staff were really helpful...More