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The Maxwell Hotel - A Staypineapple Hotel

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#9 of 100 Hotels in Seattle
Certificate of Excellence
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The Maxwell Hotel - A Staypineapple Hotel
The Maxwell Hotel - A Staypineapple Hotel
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2,405 Reviews from our TripAdvisor Community

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There are newer reviews for The Maxwell Hotel - A Staypineapple Hotel
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Showing 2,307: English reviews
Tri-Cities, Washington
Reviewed 4 weeks ago via mobile

Let me start off by saying if you drive and SUV or truck I would plan on parking off site. There are only a few spots that are capable of fitting large vehicles and the full up quickly and they are small even for oversized vehicles. I am honestly surprised I left without any door dings, my truck touched the...

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Helpful?
Thank Lynn S
Aaron L, Manager at The Maxwell Hotel - A Staypineapple Hotel, responded to this review

Dear Komm57, First I would like to extend our apologies for the parking troubles. We will most certainly address your comments to our upper management as we are always looking to improve. Secondly, we do love hearing that you found our ambiance and our accommodations enjoyable and comfortable. Thank you for your review and feedback. We most certainly hope to...

Conroe, Texas
Reviewed 4 weeks ago

The staff was so helpful. This hotel was comfortable and convenient. The little touches they added made the stay wonderful. They have a complimentary shuttle to help you get to various attractions, cupcakes and coffee in the lobby, as well as a little coffee stand if you want something fancier.

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Helpful?
1Thank Jeni B
Aaron L, Manager at The Maxwell Hotel - A Staypineapple Hotel, responded to this review

Dear Jeni B, Thank you for the fantastic review! Our team strives to ensure comfort as well as a positive atmosphere for everyone staying with us. We hope that we will get to see you again in the future both here at The Maxwell Hotel and at our other properties throughout the U.S. Thank you again, Aaron Lingley Hotel Manager

Vancouver, Canada
Reviewed 4 weeks ago

We stayed for one night when attending a concert at the Key Arena. The location was perfect-- pretty much across the street! The shuttle was great to get us around the city. The room was clean, cute and all we needed. Staff was friendly and we would absolutely stay there again -- in a heartbeat!

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1Thank meg w
Reviewed 4 weeks ago via mobile

This hotel is one of our favorite hotels in the US. We are first time visitors (March 2017) and fell in love with the place. They've thought of everything from robes, to slippers you can keep, free popcorn, free water, free coffee and tea, rental bikes, umbrellas (it rains a lot in Seattle), and even a humanitarian outreach by putting...

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Helpful?
Thank Mariah H
Aaron L, Manager at The Maxwell Hotel - A Staypineapple Hotel, responded to this review

Dear Mariah H, Thank you so much for the kind words! We really do strive to delight our guests in as many ways as possible and we're so happy to hear you enjoyed all our unique touches. We would of course love to have you back at The Maxwell and if you're in San Fran, Portland, San Diego or Chicago...

Missoula
Reviewed 19 March 2017

The location can't be beat. Within walking distance of the Seattle Center, Pike Place Market, Queen Anne, and good restaurants. On a rainy day, the complementary shuttle can take you to the main attractions. The staff is friendly and helpful. The lobby decor is kitschy but colorful and fun. The rooms are a good size and clean. I love that...

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Helpful?
1Thank Jennifer H
Aaron L, Manager at The Maxwell Hotel - A Staypineapple Hotel, responded to this review

Dear Jennifer H, WOW! Thank you for the positive review! We are so glad you were able to enjoy our surrounding areas with ease while using the shuttle. We will be certain to extend your compliments to our teams as the Front Desk strives to be genuinely friendly, create a bubbly atmosphere and our Housekeepers, of course, aim for a...

Mississauga, Canada
Reviewed 17 March 2017

Great Hotel, very kitschy and cute. staff was friendly and helpful. Only downside was that the shuttle does not go far and has to be scheduled ahead of time. Other than that the hotel was nice. Small gym facilities but close to the needle and Chihuly gardens.

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1Thank linariad
Aaron L, Manager at The Maxwell Hotel - A Staypineapple Hotel, responded to this review

Dear linariad, First we would like to extend our apologies in regards to the limited shuttle stops (Pike Place Market, Pioneer Square, Seattle Center, Seattle Waterfront, Woodland Park Zoo and Westlake Center) and we do hope that this won’t keep you from trying us out once more. Our team at TMH takes pride in making sure you are greeted with...

Bakersfield, California
Reviewed 15 March 2017 via mobile

Checked in for three nights in March as part of a birthday trip and was extremely happy with my stay. After my sister tried to purchase a bottle of champagne from the hotel directly as a surprise for my birthday, the hotel unable to accommodate her recommended a nearby place to purchase and a member of the hotel staff arranged...

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Helpful?
Thank vbarker78
Aaron L, Manager at The Maxwell Hotel - A Staypineapple Hotel, responded to this review

Dear vbarker78, Thank you for the awesome review! We love to hear it when we win the Pineapple hearts of our guests. We will be certain to extend your compliments to our wonderful housekeeping team who work very hard to ensure a clean and comfortable stay. We get so ecstatic when we can create a special memory and cannot wait...

Bowen Island
Reviewed 15 March 2017 via mobile

An interesting option, if just for the decor. When we arrived, we found out the restaurant is closed for renovations, meaning no easy option on wet Seattle days and no room service. You would think it would be relatively easy to shoot out an email to guests in advance of their arrival, letting them know about this. We would have...

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Helpful?
Thank peterparkin
Aaron L, Manager at The Maxwell Hotel - A Staypineapple Hotel, responded to this review

Dear peterparkin, We sincerely appreciate your feedback. In regards to The Rock's remodel, we apologize that not having their restaurant as an option for dining effected your overall experience with us. I do hope that our Pineapple Bar and Pineapple Espresso, if visited, was able to provide food and drink to your liking. I will be sharing your recommendation of...

Birmingham, United Kingdom
Reviewed 14 March 2017 via mobile

Stayed here 3rd March for 3nts. Lovely welcoming staff at reception desk. Funky reception area with a bar and also a pizza place. Good security in lifts as you need your key room card to go up. My room was fabulous!! Big room big comfy bed huge bathroom..all immaculate and mega clean. Nice tv on wall..lovely furnishings and quirky detailing....

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Helpful?
1Thank wendyjreeves_wr
Aaron L, Manager at The Maxwell Hotel - A Staypineapple Hotel, responded to this review

Dear wendyjreeves_wr, Thank you for your fantastic review! We will be sure to share your compliments to our teams as well as give Lamar “curly hair with a beard” a big high five! We Take pride in the services we provide and love to hear it when our guests are able to utilize and enjoy everything we have to offer....

Reviewed 14 March 2017

Near McCaw Hall and decent restaurants. The place is hip and eye catching without being TOO hip, if that makes any sense. The price is super reasonable for the amenities and decor. Staff is professional and friendly and the stylish rooms are pretty quiet.

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Helpful?
Thank Pamela T
Aaron L, Manager at The Maxwell Hotel - A Staypineapple Hotel, responded to this review

Dear Pamela T, Wow, thank you for the excellent review! We are so glad to hear you were able to enjoy our atmosphere and amenities. We will be certain to express your comments with our team as they strive for perfection with creating a fabulous experience for all of our guests. We hope to see you again in the future...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Shuttle Bus Service
  • Business Centre with Internet Access
  • Conference Facilities
  • Room Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
The spirit of Seattle comes alive at The Maxwell Hotel. Every member of our experienced staff delivers genuine service from the heart. Our colorful and original interiors provide a warm and inviting ambience with delightful details such as our large mosaic pineapple, commissioned mural paintings and children's art tiles accenting the indoor swimming pool. Fun, creative, and unexpected touches like these make this downtown Seattle hotel an original Seattle icon. A short pace from the Space Needle and other attractions, your perfect Seattle home awaits. Staypineapple at The Maxwell Hotel. ... more   less 

Additional Information about The Maxwell Hotel - A Staypineapple Hotel

Address: 300 Roy Street, Seattle, WA 98109-4114
Region: United States > Washington > Seattle > Magnolia / Queen Anne
Price Range: $287 - $605 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Maxwell Hotel - A Staypineapple Hotel 3.5*
Number of rooms: 139
Reservation Options:
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Hotel Style:
#8 Romantic Hotel in Seattle
#10 Family Hotel in Seattle
#16 Business Hotel in Seattle
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Questions & Answers

Here's what travellers have asked, with answers from The Maxwell Hotel - A Staypineapple Hotel staff and other travellers.
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Questions? Get answers from The Maxwell Hotel - A Staypineapple Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you want a view room, make sure you know what the view is.”
DOCMKS, 22 Apr 2017 | Read review
“Make reservations early because they get heavily booked on weekends.”
hdk1934, 16 Apr 2017 | Read review
“Excellent location!”
andresmac23, 15 Apr 2017 | Read review
“If you have any walking limitations (I was in a walking boot), be sure to ask for a room not far from the elevator.”
cinnes45, 14 Apr 2017 | Read review
“If you want a view of the Space needle and sunshine go north, I think. Or just tell them you would like that view.”
grandmahutch, 10 Apr 2017 | Read review
5 of 5