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Courtyard Seattle Downtown/Lake Union

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#63 of 100 Hotels in Seattle
Certificate of Excellence
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Courtyard Seattle Downtown\/Lake Union
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170 Reviews from our TripAdvisor Community

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Showing 162: English reviews
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San Diego, California
Reviewed yesterday NEW

Chose this hotel because of its proximity to customer meeting, but strongly recommend a return visit. Restaurant and bar is way above what I expect in Courtyards, on par with many full Marriott locations. Views are fantastic, so ask for the lake view. Parking is weird, but I taxi'd, so no problems there.

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Helpful?
Thank abgwin
Bainbridge Island, Washington
Reviewed 4 days ago NEW

The hotel is located across a busy multi-lane street from South Lake Union. Restaurants are nearby, and a museum is just across the street. The room we stayed in was basic and rather on the small size. In January 2017 we stayed at the Four Points by Sheraton, just around the corner, and the room was much larger. The price...

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Helpful?
Thank Trav42CA
Management response:

Trav42CA, Happy belated birthday! I’m happy to know that you got to try out one of very many great food places in Seattle. On behalf of my team, I apologize for falling short of your expectations. We appreciate you staying with us and sharing your experience. We look forward to using your feedback as a training tool for future guest...

Leesburg, Virginia
Reviewed 2 weeks ago via mobile

This is a very nice property with nice modern tastes and clean lines. There a few common areas that are comfortable and open. The rooms are spacious and have some nice modern amenities. There is paid parking on site as well.

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Helpful?
Thank Mohamed E
A TripAdvisor Member
2 reviews
Reviewed 2 weeks ago via mobile

Came to stay for 2 nights for work. After checking in I went to the bar. I ordered a shot and a Coors Light draft. Bill was almost $20. There is no food on the menu for less then $12 to $15 a plate. Left early morning on Sunday. On Tuesday my boss gets a phine call that I smoked...

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Helpful?
Thank A TripAdvisor Member
Management response:

Dear Guest, Thank you for sharing your feedback on your recent stay at Courtyard Seattle Downtown/Lake Union. I am sorry that our prices did not meet your expectations. Our pricing is in line with similar properties in this area and we feel that we offer good value given our central location and extensive facilities. In addition, we have smoke-free rooms...

Yokohama-shi, Kanagawa, Japan
Reviewed 3 weeks ago via mobile

I stayed here for a week on business and was happy with the experience. The staff were very friendly, the room was clean, and the location made it convenient to walk to my office. The proximity to the lake gives also the hotel an atmosphere that is not possible for a hotel further in town and surrounded by other buildings....

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Helpful?
Thank 225bb66
Salmon Arm, Canada
Reviewed 3 weeks ago

We had a very wonderful 3 night stay at this hotel, with a nice lakeview room.. cause it was my birthday We were there for the Seattle Boat Show. Front desk people were so friendly and helpful.. It was a pleasure to deal with them. Housekeeping was so helpful, they made sure we had wine AND champagne glasses everyday as...

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Helpful?
Thank Sally S
Management response:

Hi Sally, Thank you very much for sharing your wonderful experience at Courtyard Seattle Downtown/Lake Union. I am so happy that you were able to get your glasses back. I can’t wait to share your feedback with the rest of our team. Thank you so much for choosing our Hotel and we look forward to seeing you again. Sincerely, Dan...

Surrey
Reviewed 18 February 2017 via mobile

The front desk staff were very friendly, helpful and professional. They greeted us by name when we were in the lobby and asked if there was anything they could help us with. The bed was comfortable and the room quiet. The hotel location was convenient to the place we needed to go to. Over all a good experience.

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Helpful?
Thank lindyn2016
Tanya M, Front Office Supervisor at Courtyard Seattle Downtown/Lake Union, responded to this review

Dear lindyn2016, Thank you for taking the time to leave your comments. We appreciate any and all feedback, and I am so happy to hear that the staff and overall experience were up to your satisfaction. If you have any comments as to how we could go beyond your expectations with a 5-star review on your next visit, please contact...

Reviewed 27 January 2017

We had a large room with a good view of the lake. Lobby area is large and open. Staff was friendly and helpful. Location is very convenient, we were able to walk or take an uber everywhere we wanted to go.

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1Thank MJBX101
Houston, Texas
Reviewed 26 January 2017 via mobile

If you are okay with having a broken knob on the bathroom door, a broken faucet in the bathtub, and a HVAC (heater) unit that makes a loud annoying noise every time it goes off, then this is the place for you. I guess I kind of expect too much from the "average" hotels. You may want to stay away...

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Helpful?
1Thank Dobie2043
Management response:

Dear Dobie2043, Thank you for your feedback regarding your recent stay with us. I am sorry to hear that we did not meet your expectations or our own. We want only an above-average experience and continue to set high standards for ourselves daily to give our guests only the best stay. I want to look into these issues specifically so...

Port Townsend, Washington
Reviewed 20 January 2017

The hotel is located on Lake Union. Many rooms have pretty views of the lake. It's centrally located in the city. This is a decent hotel with decent beds and roominess. It's extremely well priced except for parking which is a very serious and unexpected rip off. Apparently, what the hotel can't make from its rooms it takes out of...

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Helpful?
1Thank evaesq
Lily G, Front Office Manager at Courtyard Seattle Downtown/Lake Union, responded to this review

Dear evaesq, Thank you for taking the time to write a review for the Courtyard Lake Union. I am sorry to hear that we did not exceed your expectations during your time with us. We have passed along your comments to our entire leadership team concerning your comments about parking, cleanliness, and requests. We truly hope this experience did not...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Meeting Rooms
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Self-Serve Laundry

Additional Information about Courtyard Seattle Downtown/Lake Union

Address: 925 Westlake Ave N, Seattle, WA 98109-3524
Region: United States > Washington > Seattle > Downtown
Price Range: $227 - $609 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Seattle Downtown/Lake Union 3*
Number of rooms: 250
Reservation Options:
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Also Known As:
Courtyard By Marriott Seattle Downtown / Lake Union Hotel Seattle
Courtyard Seattle Downtown
Seattle Marriott
Seattle Courtyard
Hotel Style:
#45 Business Hotel in Seattle
#50 Family Hotel in Seattle
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Seattle Downtown/Lake Union staff and other travellers.
13 questions
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Los Angeles, California
Gold Bar, Washington
4 months ago
London, England, United Kingdom
Cincinnati, Ohio
Miami Beach, Florida
over a year ago

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Questions? Get answers from Courtyard Seattle Downtown/Lake Union staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Book early. This hotel sells out way in advance. And rooms with views are first to go.”
 of 5 bubbles abgwin, 29 Mar 2017 | Read review
“Ask for a room on the upper floors with a view of the lake.”
 of 5 bubbles Trav42CA, 26 Mar 2017 | Read review
“Ask for an upper-floor room with a lake view.”
 of 5 bubbles MJBX101, 26 Jan 2017 | Read review
“Ask for lake view”
 of 5 bubbles evaesq, 20 Jan 2017 | Read review
“High floor, even numbered room.”
 of 5 bubbles slopephil, 17 Jan 2017 | Read review
5 of 5