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SpringHill Suites Anchorage University Lake

Expedia.comUS$219*
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Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
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SpringHill Suites Anchorage University Lake
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422 Reviews from our TripAdvisor Community

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There are newer reviews for SpringHill Suites Anchorage University Lake
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Showing 401: English reviews
Charlotte, North Carolina
Reviewed 12 August 2015 via mobile

I have been in and out of Alaska for several decades visiting family. Almost every trip requires an overnight stay in Anchorage on one or both ends to accommodate the overall itinerary. It took too long to finally locate a hotel that really began or wrapped up a trip properly; this is it for me in Anchorage. The hotel backs...

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Helpful?
2Thank clntng
Chris R, General Manager at SpringHill Suites Anchorage University Lake, responded to this review

Dear clntng, I can't thank you enough for the great review and amazing description of the amenities we offer. You make me want to leave my office and go visit the beavers right now! I truly appreciate your feedback and look forward to being at your service again soon! Very Respectfully, Chris J. Racanelli | General Manager chris.racanelli@nmsusa.com

Lakewood
Reviewed 12 August 2015 via mobile

I spend 4 days in Anchorage every month, and decided to give Spring Hill Suites University Lake a try. The hotel is comfortable, rooms are clean and spacious. The staff is friendly and the location is very pretty. Absolutely love the walking path around the lake (photos below)! It gives you a taste of the Alaska beauty without having to...

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Helpful?
Thank KimmisEyes
Amalia D, Front Office Manager at SpringHill Suites Anchorage University Lake, responded to this review

Thank you for choosing University Lake Springhill Suites by Marriott for your travelling needs. We are delighted to hear that you had a great stay with us, your nice comments about the hotel inspire us to be on top of our game, and that is to give the best customer service to all our valued guests. We hope that in...

little rock, arkansas
Reviewed 12 August 2015

We arrived at the airport after a long flight from Dallas. When we called for shuttle pickup we were told it would arrive in 20 to 25 minutes. After waiting for 35 minutes I called. There was no answer. I waited and tried again. Someone finally answered on the third try. We were told it was on the way. After...

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Helpful?
1Thank annbell
Amalia D, Front Office Manager at SpringHill Suites Anchorage University Lake, responded to this review

Thank you for choosing University Lake Springhill Suites by Marriott for your travelling needs. We are delighted to hear that you had a great stay but had some inconveninece with the shuttle. This is not the level of service we wish to provide to our valued guests. We have informed the department in charge of this issue to ensure incident...

Reviewed 10 August 2015 via mobile

Nice hotel with friendly staff. Loved getting chocolate for being a Marriott Rewards Member. Room was clean & very roomy. Slightly off the beaten path but nice & quiet. Only suggestion would be for an extra Waffle maker to be added to the breakfast area, long line to make a waffle.

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Helpful?
1Thank Okiegirl70
Chris R, General Manager at SpringHill Suites Anchorage University Lake, responded to this review

Dear Okiegirl70, Thank you for your the great feedback and review! We appreciate your feedback and will definitely look into the option of adding a second waffle maker. I hope to be at your service again in the future! Very Respectfully, Chris J. Racanelli | General Manager chris.racanelli@nmsusa.com

New York
Reviewed 10 August 2015

Stayed here two nights while visiting anchorage. The rooms are clean and spacious. The nearby lake is a great place for a walk. The photos are a little deceptive though since you can't see the lake from most rooms. The staff didn't seem well trained. I asked on the phone about the hotel shuttle, got one story (you can set...

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Helpful?
1Thank GuavaMike
Chris R, General Manager at SpringHill Suites Anchorage University Lake, responded to this review

Dear GuavaMike, Thank you for your feedback! I apologize for the frustrations caused from our shuttle and for not contacting you to let you know a room was ready. I will address these concerns with my front office team promptly. I hope to be at your service again soon! Very Respectfully, Chris J. Racanelli | General Manager chris.racanelli@nmsusa.com

Ulaanbaatar, Mongolia
Reviewed 6 August 2015 via mobile

First impression is positive. Very quite, relaxation, a big room with a wide and soft bed, and a good working desk, and so on. Free grab up hotel shuttle bus also part of the service. Complimentary breakfast. High speed Wi-Fi, and aswimming pool and fittness. Will more soon later.

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Helpful?
Thank Chinzorig T
Chris R, General Manager at SpringHill Suites Anchorage University Lake, responded to this review

Dear Chinzorig T, Thank you for the amazing feedback and positive remarks. I'm ecstatic to learn that we exceeded your expectations and you thoroughly enjoyed your stay with us. We look forward to being at your service again soon! Very Respectfully, Chris J. Racanelli | General Manager chris.racanelli@nmsusa.com

Ocala, Florida
Reviewed 29 July 2015

A bit off the beaten path for your typical Anchorage tourist but once we found it we were delighted. Loved the modern interior design. Extremely friendly and helpful staff provided directions, maps and dining recommendations. Great views. Good hot breakfast.

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Helpful?
Thank Bill5129
Chris R, General Manager at SpringHill Suites Anchorage University Lake, responded to this review

Dear Bill5129, Thank you for taking the time to complete a review regarding your recent stay with us. I appreciate the feedback and am excited to learn that we exceeded your expectations! Should there be anything I may assist you with, please don't hesitate to reach out. Thank you again and I hope to be at your service again in...

WNC
Reviewed 28 July 2015 via mobile

We used this hotel as a base during our Alaska vacation staying on 4 separate occasions over the course of two weeks. Every time we were met with enthusiastic and courteous staff. While not able to partake of the free breakfast due to early travel, the staff had "to go" breakfasts waiting for us every morning. The shuttle service works...

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Helpful?
Thank ehjWnc
Chris R, General Manager at SpringHill Suites Anchorage University Lake, responded to this review

Dear ehjWnc, Thank you for taking the time to complete a review regarding your recent stay with us. I am happy to hear that we handled any issues promptly and that we exceeded your expectations! We look forward to being at your service again soon! Very Respectfully, Chris J. Racanelli | General Manager University Lake SpringHill Suites by Marriott chris.racanelli@nmsusa.com

San Luis Obispo County, California
Reviewed 23 July 2015

The staff was very helpful and there is a nice pond behind the hotel that is a really nice place to walk, plus people had their dogs. The room was clean with nice beds and breakfast was nice. I will for sure stay here again!

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Helpful?
Thank Chantel P
Chris R, General Manager at SpringHill Suites Anchorage University Lake, responded to this review

Dear Chantel, Thank you for taking the time to complete a review of our hotel. I love hearing that we exceeded your expectations and look forward to being at your service again soon! Very Respectfully, Chris J. Racanelli | General Manager chris.racanelli@nmsusa.com

Houston, Texas
Reviewed 19 July 2015

Family of four stayed here in July 2015. We all agreed it was one of the best night of sleep ever in a hotel. The beds were comfy and the halls were quiet. We never even heard other guests at night. Complimentary breakfast was perfect and outdoor seating made for an awesome start to the day. Lake behind hotel was...

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Helpful?
Thank Jennifer M
Chris R, General Manager at SpringHill Suites Anchorage University Lake, responded to this review

Dear Jennifer M, Thank you for the great review and kind words! I'm happy to hear that we exceeded all your expectations and that you were able to see some of the beavers behind the hotel! We look forward to being at your service again in the future! Very Respectfully, Chris J. Racanelli | General Manager chris.,racanelli@nmsusa.com

181 photos of this hotel

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Breakfast included
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Discover a different kind of hotel with style and space, beautifully priced.Beautiful lakefront lodging with mountain views, in town. Featuring separate areas for sleeping, eating and working, SpringHill Suites provides guests with a microwave, mini-fridge, desk and pull-out sofa bed. Enjoy complimentary continental breakfast and airport shuttle, as well as pool, whirlpool, exercise room and wireless. ... more   less 

Additional Information about SpringHill Suites Anchorage University Lake

Address: 4050 University Lake Dr, Anchorage, AK 99508-4600
Region: United States > Alaska > Anchorage
Price Range: $206 - $429 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites Anchorage University Lake 3*
Number of rooms: 159
Reservation Options:
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Also Known As:
Springhill Suites Anchorage University Lake Hotel Anchorage
SpringHill Suites Anchorage University Lake Alaska
Hotel Style:
#2 Family Hotel in Anchorage
#3 Romantic Hotel in Anchorage
#6 Business Hotel in Anchorage
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Questions & Answers

Here's what travellers have asked, with answers from SpringHill Suites Anchorage University Lake staff and other travellers.
19 questions
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Huntersville, North Carolina
over a year ago
Pittsburgh, Pennsylvania
11 months ago

See all questions (19)

Questions? Get answers from SpringHill Suites Anchorage University Lake staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a room on the top floor in a corner. Request a room AWAY from everyone else or you will never get any decent sleep”
AKDave1, 28 Mar 2017 | Read review
“Quiet and clean”
vernajeank, 13 Mar 2017 | Read review
“Our room faced the back of the property which was nice-”
JETWIS, 13 Feb 2017 | Read review
“Get a room overlooking the lake, back side.”
BossLady593, 25 Jan 2017 | Read review
“Ask for a suite.”
juliejacobs, 24 Jan 2017 | Read review
5 of 5
Expedia.com
US$219* /night
View Deal
Booking.comUS$219
SpringHill SuitesUS$219
TravelocityUS$219
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*Disclaimer
Prices are for 1 room, 2 adults
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