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SpringHill Suites Anchorage University Lake

462 reviews
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Traveller (154)
Room & Suite (47)
Dining (15)
Overview
  • Excellent56%
  • Very good35%
  • Average6%
  • Poor1%
  • Terrible2%
Travellers talk about
“dog park”(30 reviews)
“fire pit”(35 reviews)
“small lake”(20 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Free Airport Transportation
3.0 Star Hotel
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Rooms
5 Feb6 Feb
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (462)Write a Review
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All reviewsdog parkfire pitsmall lakeshower roomseparate seating areaseparate toiletspring hillquiet locationwalking trailsmedical centerprovidence hospitalnice walkingsleeping areayogurtnice hotelfree breakfastwaffle maker
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131 - 135 of 440 reviews
Reviewed 14 October 2015

This hotel pulled a scam on teenagers in my group. Four teenage girls called their friends' cell phones from the hotel room phone. They were charged a $14 flat rate plus money for the call. All these calls were within our 907 area code. We...More

1  Thank DonKardash
Response from Chris R, General Manager at SpringHill Suites Anchorage University LakeResponded 15 October 2015

Dear DonKardash, Thank you for your feedback. I apologize for any inconvenience caused by the phone calls made during your stay with us. If you would like to further discuss the cost behind them outside of what I have explained to your wife and the...More

Reviewed 14 October 2015

Very comfortable place and good food as well. The location is odd but the view out the lake side is nice. it looks out on a dog walk area around a small lake by the university and close to Providence Hospital. The beds a very...More

Thank Charles E
Response from Chris R, General Manager at SpringHill Suites Anchorage University LakeResponded 15 October 2015

Dear Charles E, Thank you for the great feedback regarding your stay. I'm ecstatic to hear that we exceeded your expectations and look forward to being at your service again soon! Very Respectfully, Chris J. Racanelli | General Manager chris.racanelli@nmsusa.com

Reviewed 11 October 2015

Came to Anchorage to give training to a customer. The Springhill Suites was close to the customer so i picked that one. The place looks like new. When the weather is clear there are good views of the mountains in the distance. A dog lovers...More

1  Thank Mark P
Response from Chris R, General Manager at SpringHill Suites Anchorage University LakeResponded 13 October 2015

Dear Mark P, Thank you for the great feedback regarding your recent stay with us. I'm happy to hear that you were able to take advantage of the views along the lake and interact with our canine neighbors! We look forward to being at your...More

Reviewed 5 October 2015

We had booked one of their larger studios with a view of the lake but when we checked in, they only had one on the first floor which means you will not be able to see the lake at all because of the trees. We...More

Thank Babajide O
Response from Chris R, General Manager at SpringHill Suites Anchorage University LakeResponded 6 October 2015

Dear Babajide, Thank you for taking the time to give some feedback regarding your stay. I was disheartened to hear of your concerns but am happy that the team was able to accomodate your requests to allow for an enjoyable and relaxing stay. We look...More

Reviewed 2 October 2015

Wonderful, spotlessly clean hotel. Staff are friendly professional and helpful. The rooms are brightly furnished with an open airy feeling about them. This is an new hotel so everything works well. I like that it is in the university district and away from city noise....More

Thank Captain1812
Response from Amalia D, Front Office Manager at SpringHill Suites Anchorage University LakeResponded 5 October 2015

Thank you for choosing University Lake Springhill Suites by Marriott for your travelling needs. We are delighted to hear that you enjoyed your stay with us. Your nice comments about the hotel and the staff inspire us to do our job better and ensure that...More

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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Free Parking
Shuttle Bus Service
Business Centre with Internet Access
Airport Transportation
Breakfast included
Meeting Rooms
Self-Serve Laundry
Dry Cleaning
Laundry Service
Multilingual Staff
Conference Facilities
Room amenities
Microwave
Air Conditioning
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Hot Tub
Details
Price range
US$95 - US$250 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Family Hotel in Anchorage
#3 Romantic Hotel in Anchorage
#6 Business Hotel in Anchorage
Room types
Suites, Non-Smoking Rooms, Family Rooms, Kitchenette
Details
Price range
US$95 - US$250 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Family Hotel in Anchorage
#3 Romantic Hotel in Anchorage
#6 Business Hotel in Anchorage
Room types
Suites, Non-Smoking Rooms, Family Rooms, Kitchenette
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Traveller (154)
Room & Suite (47)
Dining (15)
Pool & Beach (5)
Hotel & Grounds (114)
Bathroom (5)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
MacKenzie C
31 October 2017|
AnswerShow all 4 answers
Response from Laura V | Reviewed this property |
You can see UAA across the street from the front entrance of the hotel.
0
Votes
Danielle B
3 January 2017|
Answer
Response from BothellEnglandLover | Reviewed this property |
I don't know if the hotel has a shuttle. Perhaps contacting them directly? Good luck.
0
Votes
BuickMackane
10 September 2016|
AnswerShow all 2 answers
Response from twotututwo | Reviewed this property |
I agree calling the hotel directly, not the 800 number would be your best option for your question. I would suggest you join the Marriott Rewards because they do give a member discount. They also offer other discounts... More
0
Votes
Room Tips
"rooms on the back of the hotel face the lake/trails"
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"Upper floor, away from the parking lot gives good views. (I suspect any room would be fairly quiet.)"
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"It's 3 stories...ask for third floor!"
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"take the room near elevator + check the previous tips"
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