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Extended Stay America - Anchorage - Downtown

119 reviews
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Room & Suite (6)
Dining (2)
Pool & Beach (1)
Overview
  • Excellent13%
  • Very good25%
  • Average18%
  • Poor22%
  • Terrible22%
Travellers talk about
Free Wifi
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Family Rooms
Fitness centre
2.5 Star Hotel
All hotel details
Offers from Extended Stay America - Anchorage - Downtown
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Rooms
25 Dec26 Dec
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (119)Write a Review
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All reviewsgrab and goanchorage downtownroom was cleanindoor poolneeded a place to staylate flightshuttle driverdown townfew blocksfree shuttlestoveprivacyfrigratesalaskasummerdryer
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11 - 15 of 116 reviews
Reviewed 5 March 2017

I was disappointed in this hotel experience. The room was small and cramped and the Internet was very slow. Breakfast consisted of granola bars and coffee. There was a $10 fee for parking, which I thought was ridiculous. I was traveling alone for business and...More

Thank rsterrett2
Response from 00esa, General Manager at Extended Stay America - Anchorage - DowntownResponded 5 May 2017

Thank you for your feedback. I was disheartened to read that we did not live up to your expectations, and we are truly sorry your stay was less than satisfactory. We are taking appropriate steps to ensure our future guests have a better experience. I...More

Reviewed 1 February 2017

TERRIBLE SERVICE! Cannot get a hold of management to handle situations! Room was dirty! Someone broke into my room and stole a bunch of stuff; this place doesn't have cameras anywhere! Then they overcharged me by $1100!!!!!! CANNOT get a hold of anyone in management...More

1  Thank onlyforreviews
Reviewed 5 December 2016

This hotel is nice, inexpensive, comparable to other hotels in town. I've dealt primarily w/Tyler at the front desk. He is a very professional and helpful employee. He provides many helpful tips for dining and for travel in and around Anchorage. He is a true...More

Thank Rob B
Response from Manager_11525, Manager at Extended Stay America - Anchorage - DowntownResponded 21 December 2016

Thank you Rob, for taking the time to write a review of your stay. I sincerely apologize that our pool was out of service during your time with us, please rest assured we are diligently working to resolve the issue to bring it back in...More

Reviewed 29 September 2016

This property is barely adequate. The room was mostly clean; the bath had mold in the caulking. The minimal housekeeping really shows. The carpet in the hallways did not get swept the three days I was there (and it needed it). Most disappointing of all...More

Thank Hizzown
Reviewed 27 September 2016

My mother and I stayed mid September for 3 nights. I have stayed at many ESA locations around the country and I found this location above average. Only location I've been to with an indoor pool though I didn't use it. It's conveniently located just...More

2  Thank trektheusa
Response from Manager_11525, Manager at Extended Stay America - Anchorage - DowntownResponded 6 October 2016

We appreciate you taking the time to write a review and for choosing to stay with us. It is fulfilling to read that you and your mother were well accommodated with a clean, spacious room and enjoyed our affordable price compared to our competitors in...More

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Room & Suite (6)
Dining (2)
Pool & Beach (1)
Hotel & Grounds (4)
Bathroom (1)
About
Amenities
Top amenities
Pool
Free High Speed Internet ( WiFi )
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Breakfast included
Self-Serve Laundry
Meeting Rooms
Room amenities
Refrigerator in room
Air Conditioning
Microwave
Things to do
Pool
Indoor pool
Fitness Centre with Gym / Workout Room
Details
Price range
US$93 - US$195 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Price range
US$93 - US$195 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Family Rooms
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