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The Hotel Captain Cook

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1,667 Reviews from our TripAdvisor Community

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Showing 1,603: English reviews
Cincinnati, Ohio
Reviewed 12 August 2015

Very convenient and comfortable. Not likely I will be back but it was a nice experience, very clean, very comfortable. part of a Princess Cruise. So far it was the only nice hotel for this trip and we have stayed at 3.

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Helpful?
Thank kjyoung49
Alex M, Human Resources at The Hotel Captain Cook, responded to this review

Dear kjyoung49, Thank you for staying at The Hotel Captain Cook during your Princess Cruise to Alaska. Princess brings in many wonderful guests such as yourself and we are always excited to interact with them! We hope that the rest of your cruise was exciting and we hope to see you return in the future. Very Respectfully, Alexandra Matukonis Human...

Rolvenden, United Kingdom
Reviewed 12 August 2015

Location great. Hotel lobby suffered from inadequate signage and we had to walk a full block to the farthest corner to find the lifts. Traffic noise awful in our 4th floor (Tower 3) corner suite with inadequate double glazing. No ice available on 4th floor. Large, spacious room but with dark, rather worn-out furniture. An over-bath shower where, with the...

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Helpful?
Thank Kerrin M
Alex M, Human Resources at The Hotel Captain Cook, responded to this review

Dear Kerrin M, Thank you very much for staying at The Hotel Captain Cook. I apologize for the noise that you heard from your room, and the lack of light in the bathroom. We are looking into that and are working on a solution to fix the problem. We hope that you got the chance to explore downtown Anchorage and...

Perry, Georgia
Reviewed 12 August 2015

Our room was located in the tower on the right hand side of the facility. Excellent location. We scooted right out the back door and across the street to head out for some shopping [Trapper Jack's] and dinner. There was a doorman at this particular door when we went in and out but I am not sure he is there...

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Helpful?
Thank squirrellady
Alex M, Human Resources at The Hotel Captain Cook, responded to this review

Dear squirrellady, Thank you very much for staying at The Hotel Captain Cook before your cruise. We appreciate the kind words you spoke about us and our staff. We are pleased to see that you enjoyed your stay here and got the chance to do some shopping around downtown Anchorage. I know Trapper Jack's is one of Anchorage's most popular...

Baltimore, Ireland
Reviewed 12 August 2015

Room 978 corner jr suite in tower three Fit for a raja Comfortable beds. Lvng rm and bdrm two of everything xlnt service thislastlineisbecausseihavdtohave200charactersortheywon'tacceptmyreviewnomatterwhat

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Helpful?
Thank ira1block
Alex M, Human Resources at The Hotel Captain Cook, responded to this review

Dear ira1block, Thank you for staying at The Hotel Captain Cook during your trip to Alaska. We are pleased to hear that you enjoyed your time here and that our rooms helped make your trip special. We hope that you got the chance to experience Anchorage and all that downtown has to offer, from the Tony Knolls Costal Trail to...

Chicago, Illinois
Reviewed 11 August 2015

Upon arriving in Anchorage, (and joining the Princess Cruise "land portion", we chose to stay here for a few extra days prior to our tour. Great location, walkable to most everywhere in town and transportation is very close also. Buses and trolleys take you most anywhere you want to go. The beds and the room here are very plush. The...

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Helpful?
Thank Beader37
Alex M, Human Resources at The Hotel Captain Cook, responded to this review

Dear Beader37, Thank you for staying at The Hotel Captain Cook during your recent trip up to Alaska with Princess Cruise Lines. Princess brings so many wonderful guests such as yourself to our great state and we are always excited to welcome our new guests to Alaska. We hope you were able to experience Anchorage and all the things downtown...

Los Angeles, California
Reviewed 11 August 2015

Such a nice hotel. Rooms were clean, beds were very comfortable, and service was attentive. We asked the front desk for recommendations on where to eat and shop for souvenirs and they gave us some good suggestions.

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Helpful?
Thank Mom_of_Alex
Alex M, Human Resources at The Hotel Captain Cook, responded to this review

Dear Mom_of_Alex, Thank you very much for staying at The Hotel Captain Cook. We appreciate the kind words you wrote and are very happy that you enjoyed your stay. I am pleased that the Front Desk was able to give you some good suggestions on where to eat and purchase some trip mementos. We hope to see you return to...

Rapid City, South Dakota
Reviewed 11 August 2015

Chose this for its central location, and for this you can do no better. I can't imagine better service, from the bellmen, the concierge, the front desk, the housekeepers, the servers at their four restaurants, to the folks at Cubby who went out of their way to get the grab' go sandwiches we needed for our Kenai excursion. The breakfast...

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Helpful?
Thank Chris L
Alex M, Human Resources at The Hotel Captain Cook, responded to this review

Dear Chris L, Thank you very much for staying at The Hotel Captain Cook and for the extremely kind words you wrote.Being the only Preferred Hotel in Alaska we always try to meet and exceed guests expectations and I am happy that our staff was able to do so. I hope that you were able to find out what mattress...

Reviewed 11 August 2015 via mobile

Loved this hotel! Very clean, the beds super comfortable, the bathroom updated. We stayed in four hotels during our land part of the cruise and this was the best hotel!!! We turned on the TV and they had our name listed. The windows were nice and dark, we slept a GREAT!

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Helpful?
Thank Carrie K
Alex M, Human Resources at The Hotel Captain Cook, responded to this review

Dear Carrie K, Thank you very much for staying at The Hotel Captain Cook. We appreciate the kind words and are happy that you enjoyed your stay. Princess Cruise Lines brings in so many wonderful guests such as yourself and we are always striving to go above and beyond. We hope that you will not be a stranger to Alaska,...

Lincoln, Nebraska
Reviewed 10 August 2015

If I was ever going to get trapped in a hotel for a while, this is the one I'd want to be in. So many things to do available on-site with a staff that really wants your experience there to be a good one. I was surprised that the beds in the double were standard size when the room would...

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Helpful?
Thank Kevin V
Alex M, Human Resources at The Hotel Captain Cook, responded to this review

Dear Kevin V, Thank you very much for staying at The Hotel Captain Cook. We thank you very much for the kind words in your review. We are glad you enjoyed your time here and that our staff went above and beyond. We are in the process of updating our rooms, with Tower 1 being scheduled in 2016. We are...

Arlington, Virginia
Reviewed 9 August 2015

When we first started our stay at this hotel I was a bit put off by its departures from the standards of chain hotels -- the walls are decorated with original art focused on its namesake and its halls are a little dark. But after two stays we became convinced that this is a great hotel for tourists staying in...

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Helpful?
3Thank Phil_Dolliff
Alex M, Human Resources at The Hotel Captain Cook, responded to this review

Dear Phil_Dolliff, Thank you very much for staying with us at The Hotel Captain Cook. We greatly appreciate the positive review you wrote and will always try to hold ourselves to this standard. You are absolutely right about how influential Captain James Cook was to us. Without him we would not be a state most likely. We hope that you...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Pool
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
The Hotel Captain Cook
The Hotel Captain Cook
Cuisines: American
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Pool
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
Official Description (provided by the hotel)
Located in downtown Anchorage, Alaska, each of the Hotel Captain Cook’s 547 luxury accommodations of rooms and suites offer a stunning view, whether it’s of the neighboring Cook Inlet or the Chugach Mountains. Captain Cook is Alaska's member of Preferred Hotels & Resorts. ... more   less 

Additional Information about The Hotel Captain Cook

Address: 939 W 5th Avenue, Anchorage, AK 99501
Region: United States > Alaska > Anchorage
Price Range: $230 - $484 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Hotel Captain Cook 4*
Number of rooms: 546
Reservation Options:
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Also Known As:
Captain Cook Anchorage
Hotel Captain Cook
Captain Cook Hotel
The Hotel Captain Cook Anchorage, Alaska
Hotel Style:
#2 Spa Hotel in Anchorage
#4 Business Hotel in Anchorage
#5 Romantic Hotel in Anchorage
#9 Family Hotel in Anchorage
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Questions & Answers

Here's what travellers have asked, with answers from The Hotel Captain Cook staff and other travellers.
29 questions
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Questions? Get answers from The Hotel Captain Cook staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“4 view options - pick to your preference sunset/sunrise/city or sound.”
 of 5 bubbles TouringTales, 20 Mar 2017 | Read review
“We liked room #1868”
 of 5 bubbles snowdon, 13 Mar 2017 | Read review
“High Floor facing North”
 of 5 bubbles 152keithh, 26 Feb 2017 | Read review
“Stay somewhere else”
 of 5 bubbles B4824GDsusand, 11 Jan 2017 | Read review
“There are two towers, I stayed on the 9th floor and there was no street noise”
 of 5 bubbles YveTaylor, 10 Jan 2017 | Read review
5 of 5