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All reviewsbedroom suitefull kitchenfull size appliancesmoose's toothmarriott propertiesfree breakfastlaundry roomgreat place to stayhome away from homecomfortable hotelhotel shuttlehot breakfastexcellent stayyogurtindoor poolthe staff was friendly and helpfuldowntown area
I had read reviews about reservations being messed up so I called twice in advance to confirm-and it still was wrong when I got there.
The evening socials were tiny, tiny portions and the men running it had a tip jar. I thought that was...More
Response from Ashley G, General Manager at Residence Inn Anchorage MidtownResponded 2 days ago
Thank you so much for taking time out of your busy day to write a review regarding your recent stay with us here at the Residence Inn Anchorage Midtown. I am so sorry to hear that we did not meet yours, or our...More
Our stay and meeting at the Residence Inn Anchorage Midtown more than met our expectations. Staff is very accommodating, and very helpful in facilitating a successful outcome for my meeting. Dre (Front Desk Attendant) went above and beyond assisting w/ room setup and A/V mgmt,...More
Thank Samuel M
Response from Ashley G, General Manager at Residence Inn Anchorage MidtownResponded 19 March 2018
Hello and thank you so much for your review! We are very happy to hear that we exceeded your service expectations and are very lucky to have Dre on our team. I will be sure to pass on your comments to him and the staff....More
Apparently credit card hold do not work at this place! They sold my room even though I had a credit card hold for a couple months; ended up driving across town to get a room. I would not recommend this place at all.More
Thank Fred M
Response from Dale S, Manager at Residence Inn Anchorage MidtownResponded 18 March 2018
Please accept our apology for the errors on your reservation and not having a room set for you. This is not how we like to do business and I have asked the front desk manager to look into the issue. I understand this...More
Very happy with the staff on our stay at the Residence inn. Very welcoming, and ensured that our family had all we needed to enjoy our stay. Breakfast was good and hot and the area was always clean and tidy. Thanks to the awesome staff,...More
Response from Ashley G, General Manager at Residence Inn Anchorage MidtownResponded 12 March 2018
Hello and thank you for your exceptional review! We are thrilled to hear that you had an enjoyable stay with us and hope to see you again when your travels bring you back through to Anchorage.
I'm being tough on the rating, because there's really nothing that stands out about the hotel other than helpful service that makes up for the property being out of the way (unless you are doing business nearby). We booked two rooms here for a total...More
Response from Ashley G, General Manager at Residence Inn Anchorage MidtownResponded 15 February 2018
Thank you so much for your honest feedback. I really value our guests opinions and take their comments very seriously. I am excited to announce that the hotel has been recently bought by a new company that is planning on renovating the entire...More
Response from Ashley G | Property representative |
Yes we do have a complimentary shuttle to the train station in downtown Anchorage just schedule with the front desk when you arrive. If you have any further questions feel free to reach out to us directly and we... More
Yes we do have a complimentary shuttle to the train station in downtown Anchorage just schedule with the front desk when you arrive. If you have any further questions feel free to reach out to us directly and we would be happy to assist!