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All reviewsclose to the airporthi expressstayed hereroom was cleanvillage innnext morningwould stay here againfree breakfastnice breakfastfree shuttle servicewithin walking distancefront desk staffrental carhot breakfasta great place to staylong flightindoor pool
Located less than 5 minutes from the Anchorage airport and 10 minutes from downtown Anchorage this location is prime. The hotel rooms are very large and comfortable. The property is very clean and well maintained and the staff is excellent and accommodating. The biggest drawback...More
Thank Monique D
Management response:Responded 2 September 2017
Thank you for your review. We truly appreciate it.
I emailed the hotel a few months before staying as i was coming off a red eye. Easy transport from the airport, lovely driver and the hotel let us check in at 5am which was a massive bonus. The rooms itself were what you expect...More
Response from Hie A, General Manager at Holiday Inn Express AnchorageResponded 5 September 2017
Thank you so much for your 5 star rating. We are thrilled that we met your expectations.
First, the staff at the HIE is great. From the front desk, drivers, and breakfast staff just awesome.
Now when I checked in I pulled the sheets back in the bed and the bottom sheet had some nasty crusty stains on it. Gross! Advised front...More
Response from Hie A, General Manager at Holiday Inn Express AnchorageResponded 16 August 2017
I appreciate your feedback. I agree the wifi and the sheets situation is unacceptable. Our internet provider upgraded our modem last week which set off a chain of issues that took time to resolve. I appreciate your patience while we searched for a cure.
I belong to the IHG Priority Club so I have stayed in a lot of HIEs; This is one of the best. Very nice clean rooms, and the typical good breakfast. Also a great location; close to the airport with fast pick up service; a...More
The hotel is clean, inside and out. I prefer to stay on the ground level to avoid elevators. Checking in and out is fast. There is plenty of parking. The WIFI worked great for me and there are many cable channels to choose from. The...More
Management response:Responded 13 August 2017
Thank you for your review. We're glad you enjoyed your stay.
We don't have any plans to offer shuttle service to the train depot at this time. Our shuttle only services the Anchorage International Airport. We can arrange transportation for you via taxi which will cost between... More
We don't have any plans to offer shuttle service to the train depot at this time. Our shuttle only services the Anchorage International Airport. We can arrange transportation for you via taxi which will cost between $12-$15.
Thank you for your inquiry,
Holiday Inn Express Anchorage