We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The room was big enough to accommodate 4 of us and it was clean and nice. They have a free shuttle from the airport and a free shuttle to the train station. There is also a very nice indoor pool. The hotel staff was very...More
We booked 2 rooms at the Clarion with another couple the day before we were supposed to start a land & sea RC cruise. The hotel room was great, with a separate sitting space that had a door so you could watch TV without bothering...More
We stayed at the hotel 6 nights in two spell. Staff was pleasant, lobby was nice. Check in was fast.
About the room, it was comfortable, quiet. Bed was comfortable so we slept well. But there is lot of traffic noise coming from window in...More
Our stay was exactly what we needed before heading our to our camping trips. Their pick up from the airport was quick and efficient. The staff, especially Fue, was kind and helpful. Early check in was appreciated. Beds were very comfy. Breakfast was more than...More
Stayed here for a few nights before my tour started.
Big rooms a bit outdated like other reviews but most of Anchorage seems the same to me.
Prompt pick up from airport and breakfast was an added bonus.
Around a 8 minute walk to the...More
US$93 - US$309 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#12 Business Hotel in Anchorage
Non-Smoking Rooms ,
Accessible rooms ,
Number of rooms
TripAdvisor is proud to partner with Orbitz, Expedia, Booking.com, Hotels.com, Choice Hotels, Priceline, Travelocity, Hotwire, getaroom.com and HotelQuickly so you can book your Clarion Suites Downtown reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Response from ClarionGuestService | Property representative |
I apologize on behalf of my team. When we had spoken over the phone and the issue that was addressed to me was about not receiving a refund. After some research, there was proof that a cash advance was taken... More
I apologize on behalf of my team. When we had spoken over the phone and the issue that was addressed to me was about not receiving a refund. After some research, there was proof that a cash advance was taken. You did receive a cash advance and got the $90.00 refunded. It was an exception for you to receive the cash advance as a form of refund with a Card Payment because our policy does not allow cash advance. The employee was spoken to within 24 hours of the incident because the employee was not allowed to give the money back in cash form (cash advance). The amount charged on the card was supposed to be refunded back to the card and would have taken a few days or depending on your bank, 14 days. To help you out, a cash advance was given to you with your signature that you received it. The hotel does not allow fraud, lying, or cheating. Also the hotel does have the right to refuse service if the payment was unable to be collected with the incidental security deposit upon check in. Unfortunately, our security does not work or is affiliated with the front operations. The issues have already been resolved, therefore no other actions will take place. We apologize for the inconvenience, as mentioned in this statement and over the phone, we were able to accommodate you with a cash advance. Thank you for taking your time to express your thoughts. Again we apologize for the inconvenience.