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I really debated 3 or 4 stars here but customer service and a really oddly shaped room let it slide to 3 stars. We were in town for the weekend with a function at the ball park which is a block away. We had arrived...More
Response from AnantEnterprises, Front Office Manager at Holiday Inn Omaha Downtown AirportResponded 10 May 2017
Thank you for choosing the Holiday Inn Downtown for your recent stay in Omaha. We were very disappointed to see that you did not fully enjoy your stay with us. It is very important that all of our guests completely enjoy their stay and it...More
The rooms were very clean. The staff was helpful and very accommodating during our stay. Girls get away for the weekend. Shuttle service to Orpheum theatre was excellent. We had one who was handicapped and they were so helpful for everything we needed. Close to...More
Thank Denise S
Response from AnantEnterprises, Manager at Holiday Inn Omaha Downtown AirportResponded 10 May 2017
Dear Denise S.
Thank you for choosing the Holiday Inn Downtown for your recent stay in Omaha. We are very happy to hear that you enjoyed the time you spent with us. Please come back and see us again in the future.
I'll start by saying the everyone at the hotel, and really everyone in Omaha, was super nice. And, perhaps that's why customer service is so crappy - because no one is demanding better service. Maybe if the customers were a little less nice the service...More
Thank Shanette C
Response from IHGService, Guest Relations Manager at Holiday Inn Omaha Downtown AirportResponded 19 April 2017
Dear Shanette C,
Thank you for taking the time to write your review. We give the utmost importance to our guest comments as they help us improve, and continually provide the best guest experience possible. I am saddened to learn when any guest leaves feeling...More
Came here with my 6 and 4 year old. It was a great time! The kids absolutely loved the pool/waterpark. It was nice that the water play area was separate from the actual pool beqcuae my kids were able to freely play without having to...More
Response from AnantEnterprises, Manager at Holiday Inn Omaha Downtown AirportResponded 24 March 2017
Wow! We're very proud that we exceeded your expectations and will share your experience with our entire staff. The waterpark is so fun and we're glad that you had the chance to enjoy it with your family. Please let me know when you're...More
My husband, myself, and our two kids (age 4 years and 1 year) stayed overnight after visiting the Omaha Zoo for the day. This was planned and booked in advance. We chose this hotel due to the attached water park that is complimentary because our...More
Thank Melissa C
Response from IHGService, Guest Relations Manager at Holiday Inn Omaha Downtown AirportResponded 4 April 2017
Hello Melissa C,
I really appreciate your thorough feedback for the Holiday Inn Omaha Downtown-Airport, NE. Your honesty means a lot as we work towards creating Great Hotels, Guests Love.
I'm sorry that our restaurant staff missed the opportunity to make your stay exceptional. We...More
TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travellers.
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Business Centre with Internet Access
Shuttle Bus Service
Children Activities (Kid / Family Friendly)
Things to do
Fitness Centre with Gym / Workout Room
US$100 - US$200 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#19 Family Hotel in Omaha
Non-Smoking Rooms ,
Family Rooms ,
Number of rooms
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