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All reviewsfront deskwafflesbreakfast roomthird floorpool area was cleanrooms were cleancookieshome away from homefree hot breakfasthot tuba great staystaff was very friendlycarlsonhousekeepinggymcerealremodel
This was the first time I stayed at the Holiday Inn Express and found it a very good experience. They were still in the process of converting to the IHG brand and so the pool was shut down for repairs, which was no problem for...More
But it took this site a couple months to switch the hotel listing from the Doubletree to the HI. I stayed here a year ago when it was a Doubletree, it was good then and it is good now. The location is pretty central to...More
I stayed here for a couple of nights, and the rooms were fine and the staff friendly. There was an indoor pool and whirlpool, which were always quiet so nice to use. The hotel was very close to the airport so handy for me, but...More
They called me this morning, 3 days ahead of my reservation to let me know they cancelled all reservations due to being shutdown! They told me there are rooms available at a sister location (a different chain) but at this late a date I could...More
Response from CarlsonRezidor, Customer Care at Holiday Inn Express & Suites - Omaha - 120th and MapleResponded 26 September 2017
Thank you for taking the time to write a review. We apologize that we fell short of your expectations at that time. This is not the kind of experience we would like you to have. Your feedback is greatly appreciated and will be forwarded to...More
This property is UNFINISHED yet "open" and charging almost 100 bucks a night. No pool. No whirlpool. No hot breakfast. No first floor. No bueno. I seriously thought I was on Candid Camera because this was BY FAR my worst experience with Country Inn ansMore
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Response from CarlsonRezidor, Customer Care at Holiday Inn Express & Suites - Omaha - 120th and MapleResponded 11 September 2017
Thank you for writing a review. We want to extend our apology if you feel disappointed during your stay due to the condition of our hotel particularly with the pool, whirlpool and breakfast. The experience you described causes us deep concern. It does not represent...More
I am guessing it will be complete by Aug 18. 3 floors - 1st and 3rd complete now, working on 2nd floor.
Remodeled room we had was clean and new. I recommend - and you must meet Sheila, serves breakfast.