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Reserved online in late Jan. for last weekend in April for family birthday in area. Initial request was for 2 rooms each with 2 queens, one needed to be handicap and close to elevators. Used mobile app to check in, very convenient! Upon check in,...More
Response from Bill A, General Manager at TownePlace Suites Omaha WestResponded 4 May 2017
Thank you for your comments. I will make sure the team knows.
Omaha has a terrible transportation system, sprawling, non intuitive, no connectivity between areas/neighborhoods, etc. As far as chain brands go though, TownePlace was actually quite good. Dog friendly, updated, clean, good service, nice plug placements in rooms, free wifi, nice fixtures including mobile desk unit...More
Response from Bill A, General Manager at TownePlace Suites Omaha WestResponded 2 May 2017
That you for your comments about my hotel during your recent stay. My staff works very hard to provide a good, clean comfortable environment for our guest to enjoy. On your next stay, please ask the Front Desk for our list of the 100's of...More
Our family reserved two of the 2 bedroom suites for a family Easter weekend in Omaha. We were on the second floor in newly renovated suites. The beds were very comfortable and the set up of the two bedroom suites with kitchens really worked well...More
Response from Bill A, General Manager at TownePlace Suites Omaha WestResponded 18 April 2017
Thank you for your kind words about your stay. I will forward your remarks to all of the team.
Waited nearly 15 minutes (after a 9 hour drive) to check in only to overhear as I walked to the elevator after I was indifferently checked in without an apology that "some people have no patience". Not the ideal first impression.
Gold Marriott memberMore
Thank Lynn C
Response from Bill A, General Manager at TownePlace Suites Omaha WestResponded 2 April 2017
Thank you for taking time from your day to share your experience about your recent stay. I apologize for my staff falling short in the customer service expected when you stay at a Marriott. I will share your comments with those concerned ....More
This hotel is conveniently located on the west side of Omaha...however, it can be a little tricky to actually get to. Listen to your GPS very carefully or you will be circling back. ;-)
My daughter and I spent 4 days here as we were...More
Thank Dave C
Response from Bill A, General Manager at TownePlace Suites Omaha WestResponded 27 March 2017
Thank you for your comments. We have requested a repositioning from Google Maps. Our address and the elevated highway conflict with the GPS system. Glad you enjoyed your stay. Hope to see you again soon. Thank you
US$113 - US$164 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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Yes we are pet friendly. There is a non-refundable Pet Deposit of $100.00. We accept most residential pets up to 130 lbs. They must be on a leash and the owner is responsible for picking up after their pets.
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"Small fitness center but not crowded, so may need to go early if you need treadmill :)"