Best Western Plus Midwest Inn
4706 S 108th St, Omaha, NE 68137
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Avg. S$117 /night, 12/7 - 12/8
S$139
per night
S$121
per night
S$102
per night
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4.0
#15 of 93 hotels in OmahaLocation
Rooms
Value
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Service
Sleep Quality
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HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Classic
Quiet
Languages Spoken
English, Spanish
Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Breakfast available
Bowling offsite
Water park offsite
Kids stay free
Parking
Wifi
Hot bath
Pool / beach towels
Indoor pool
Heated pool
Breakfast buffet
Kid-friendly buffet
Vending machine
Children's television networks
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Non-smoking hotel
Shared bathroom
Shared lounge / TV area
24-hour front desk
Express check-in / check-out
Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Seating area
Coffee / tea maker
Cable / satellite TV
Whirlpool bathtub
Sofa
Telephone
Wardrobe / wardrobe
Iron
Private bathrooms
Wake-up service / alarm clock
Microwave
Refrigerator
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
Room types
Non-smoking rooms
Location
4706 S 108th St, Omaha, NE 68137
Getting there
Car recommended
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 40 out of 100
40
31 Restaurants
within 1 kilometer
Reviews
4.0
962 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
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The Best Western Plus Midwest Inn seems to offer a family-friendly atmosphere with a pool that is especially popular among guests, and a breakfast selection that receives favorable mentions. However, the hotel's charm is somewhat diminished by maintenance problems and some guests have encountered frustrating issues with staff responsiveness.
While the rooms are often described as clean and comfortable, there are reports of mustiness and malfunctioning amenities. Concerns over value for money and housekeeping service issues have led to dissatisfaction for a number of travelers.
Rooms
Unkempt
Value
Expensive
Cleanliness
Mixed
Service
Rude
Amenities
Satisfactory
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962Reviews20Q+A100Room tips
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- 267
- 100
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Detailed Reviews
Hotel's Favourite
From service at the front desk to the friendly staff at breakfast, I couldn’t be more happy with my stay here super friendly and helpful staff and the hot breakfast menu was spot on. Would recommend anyone to stay here.
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Review collected in partnership with Best Western
Date of stay: May 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guest Relations Manager, General Manager at Best Western Plus Midwest Inn
Responded 15 May 2023
Hi A3744QWscotto, It is really nice to know that you liked the stay and services at our hotel during your recent visit. Thank you for your compliments on our staff, hospitality, and breakfast layout. Our ultimate ambition is to provide a five-star experience, and we are thrilled to learn that we have succeeded. I am glad that we were able to meet your expectations of service and accommodations. Thank you for your recommendation and we're all looking forward to your next visit!
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I loved the color scheme of my room! It made me like I was at a super fancy place. They were more than happy to allow my dog to stay at no extra fee (pet friendly places like this are hard to find). The bathroom had citrus scented products, which is another favorite of mine. The breakfast set up was beautiful, James did an excellent job with making sure that everything was stocked and clean. The manager on duty was also a really nice lady, was more than happy to say hi to my dog on our way back inside from a walk.
Read more
Date of stay: January 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Kellyinn, General Manager at Best Western Plus Midwest Inn
Responded 5 Feb 2020
Thank you for taking the time to post a review about your recent stay at the Best Western Plus Kelly Inn Omaha. Glad the staff took care of your needs, and you enjoyed the hot breakfast buffet, thanks for sharing your experience. We really appreciate You! Thanks for choosing to stay with us and let me know if I can be of assistance to you. Carol Broer 402-339-7400
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A lot to digest? Read an AI-generated summary of recent traveller reviews.
I stayed here on Thursday night in a handicapped room, #105. I haven't stayed in a BW for 20+ years and I was pleasantly surprised. I was greeted very professionally and friendly. My room was available for check in at noon. Handicapped parking was right outside the door. Everyone from housekeeping to the manager was friendly and gracious. I did not experience the evening snacks but I did eat breakfast the next morning. I had oatmeal and milk, it was good and the area was kept clean. The only thing I did complain about was the mattresses and the shower chair in the shower, the manager said she would take care of it. Like in all hotels, the mattresses need to be flipped and/or rotated often, but they're not. The chair that was supplied for the shower was badly misused, so much that I could not use it, so I reported it the next morning. I'm glad I checked it out before I sat on it.
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Date of stay: January 2020
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Kellyinn, General Manager at Best Western Plus Midwest Inn
Responded 13 Jan 2020
Thank you for taking the time to post a review about your recent stay at the Best Western Plus Kelly Inn Omaha. Glad the staff took care of your needs, and you enjoyed the hot breakfast buffet. Sorry about the mattress and shower chair in room # 105,thanks for sharing your concerns so we could take care of them. We really appreciate You! Thanks for choosing to stay with us and let me know if I can be of assistance to you. Carol Broer 402-339-7400
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The front desk SUCKS. Dont waste your time here. No early check in, no late check out, and they don't care about your situation. Their Covid 19 breakfast is a small muffin, a gronola bar, apple, and a bottle of water. What you would expect to get in kindergarten for a snack. Kind of disrespectful to include breakfast in your price when you in reality get a paper bag filled with absolute trash. Our room was also not cleaned thoroughly... mystery brown streak on the wall in bathroom. Hair in our room. Nightmare. Theyll also start VACUUMING by your door at 9am so I hope you didn't want to sleep in.
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Review collected in partnership with Best Western
Date of stay: December 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Carol Broer, General Manager at Best Western Plus Midwest Inn
Responded 6 Jan 2021
Sorry we did not meet your needs, thanks for sharing your concerns and experience so they could be addressed. We are in the process of adding items to our breakfast, and we try to offer early check in and late check out based on available of your room type. We do appreciate you!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Their WiFi did not work at all. We had to call several times and it didn’t get fixed till really late at night, by then it was like what the point. The room had its own thermostat but no matter what we put it on the room was blazing hot all night. When we told the front desk she said that the entire hotel is on a 2 pipe boiler system and they had it on heat so even if we had our room on cool it wouldn’t blow out cool air which is ridiculous. It was very miserable
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Review collected in partnership with Best Western
Date of stay: March 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Kellyinn, General Manager at Best Western Plus Midwest Inn
Responded 14 Mar 2020
Thank you for taking the time to post a review about your recent stay at the BEST WESTERN PLUS Kelly Inn Omaha. Sorry about the issue with the WiFi, and that it took so long for our WiFi support team to assist you. Sorry about the temperature in your room, we have a 2 pipe system, which is challenging when some guests want A/C and some still need heat. Thanks for sharing your concerns , I will pass your concerns on to our corporate office for review. Sorry for any inconvenience this may have caused you. Thanks for sharing your concerns, so we could address them.Thanks for choosing to stay with us and let me know if I can be of assistance to you. Carol Broer
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The outside exterior was very clean and well maintained. The entry way was clean and we were greeted by friendly desk rep.
They did not mention a continental breakfast, but there is one available every morning.
We were on the top floor in a room with two queen beds. The room was very clean and open, lots of space, we didn't feel crowded like you do in some hotels. The bathroom shower/tub was very clean, no mold or broken caulking lining the tub. The shower head could have used some CLR because the spray was all over the place. The toilet sometimes ran and you had to hold the handle down to flush.
The breakfast we had was good, but could of been a little better, the biscuits and gravy were not that great and the eggs were a little on the cold side, but the area was very clean and will maintained.
The pool was heated to just the right temp and the hot tub was very warm and relaxing.
The elevators were a little on the old side and one just made random stops and sometimes the doors would reopen before closing correctly and moving--nothing hazardous just annoying.
All in all the stay was one of the better ones we have had and will definitely use this hotel again!
They did not mention a continental breakfast, but there is one available every morning.
We were on the top floor in a room with two queen beds. The room was very clean and open, lots of space, we didn't feel crowded like you do in some hotels. The bathroom shower/tub was very clean, no mold or broken caulking lining the tub. The shower head could have used some CLR because the spray was all over the place. The toilet sometimes ran and you had to hold the handle down to flush.
The breakfast we had was good, but could of been a little better, the biscuits and gravy were not that great and the eggs were a little on the cold side, but the area was very clean and will maintained.
The pool was heated to just the right temp and the hot tub was very warm and relaxing.
The elevators were a little on the old side and one just made random stops and sometimes the doors would reopen before closing correctly and moving--nothing hazardous just annoying.
All in all the stay was one of the better ones we have had and will definitely use this hotel again!
Read more
Date of stay: December 2021
Rooms
Location
Service
Room Tip:Â We liked the top floor view at night
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guest Relations Manager, General Manager at Best Western Plus Midwest Inn
Responded 21 Dec 2021
Dear Satisfiedfamilyof4, Thank you very much for your great review of our hotel! We appreciate your compliments and we take high pride in the peaceful ambiance that we can provide to our guests. We hope to see you stay with us more in the future as we promise to push our services better to provide you with the most pleasant stay that you can find. We have shared your feedback with our staff to ensure we continuously work on bettering our services. We will do our best to make sure your next stay with us is completely satisfactory. We thank you that you highlighted our strengths in your review. May you return again soon and feel comfortable just like the last time!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I read a few reviews talking about this place was clean, good location, etc. Then I read the one about how the staff was horrible. I decided that since I don't really interact with the staff much that cleanliness, price, and location was on the top of my list (like always) Well it just so happens that we were greeted by the friendliest of staff at the front desk. The lobby was full of people when we walked in,some checking in and some asking for extras for their room. There was only one lady at the desk but she was friendly to everyone. She was professional but joyful. Right before us a lady asked for an extra cot for the room, the front desk lady told her she would call maintenance and even told her where in the room he would be pushing it too. Then it was our turn but before she could help us she got a call. She answered it very friendly and it just happened to be nobody on the other end, she said it must have been a kid seeing what the phone was like in the room. Then it was our turn. The sweetie smiled at us and was just full of joy. Her personality matched her adorable rainbow glasses. VERY FRIENDLY! Then on the way up to our room we just happened to have the elevator stop on the floor the maintenance man was going to get on the elevator with the cot. He smiled and said he would wait. Both interactions with staff were friendly.
Now the important stuff. The room was clean and comfortable. Bed was great, pillows were perfect for me. We didn't eat breakfast because the hotel was full and we didn't really want to be around a large crowds so I can't comment on that. Location was perfect for our needs.
Overall we will stay again!
Now the important stuff. The room was clean and comfortable. Bed was great, pillows were perfect for me. We didn't eat breakfast because the hotel was full and we didn't really want to be around a large crowds so I can't comment on that. Location was perfect for our needs.
Overall we will stay again!
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Date of stay: June 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from BEST WESTERN PLUS, General Manager at Best Western Plus Midwest Inn
Responded 15 Jun 2021
Glad you enjoyed your clean room, convenient location and the staff took care of your needs, thanks for sharing your experience, we appreciate you.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Check in was easy and quick. We had an issue the bed in our assigned room, for it sagged in the middle and we were given a different room right away. The coffee maker decided to give up and after reporting it to the desk a new maker was delivered. The rooms are large and comfortable, however the lighting could be better.With the virus issue the "brown bag" breakfast was just ok. A packaged pastry, apple, granola bar and a bottle of water
It is a toss up as to whether or not to return or find other accommodation.
It is a toss up as to whether or not to return or find other accommodation.
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Date of stay: May 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Kellyinn, General Manager at Best Western Plus Midwest Inn
Responded 9 Jun 2020
Thank you for taking the time to post a review about your recent stay at the Best Western Plus Kelly Inn Omaha. Sorry about the issues with your bed and the coffee maker. Sorry the Grab n Go breakfast did not meet your needs. Thanks for sharing your concerns, so we could address them.Thanks for choosing to stay with us and let me know if I can be of assistance to you. Carol Broer
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We were in need of a room with a handicapped bathroom at 5pm on a Sunday night and Santos was wonderful booking a room for us. Mattresses are a little old but the room was very clean, quiet, and Chaylee on the desk at night was so helpful routing things for us to do on our way back to WI. I wish we could have stayed for their breakfast buffet but had to hit the road.
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Date of stay: June 2021
Location
Service
Sleep Quality
Room Tip:Â Head north on L St. for a cute shopping and eating plaza and Starbucks!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Nirav Shethna, Owner at Best Western Plus Midwest Inn
Responded 13 Jul 2021
Dear Becky, Thank you for completing our survey regarding your recent stay at our property. Our team is committed to providing an exceptional experience, and we appreciate your feedback as a valued guest of ours. Your health and safety remain paramount, and as such, we were among the first in the industry to roll out standards and best practices to enhance our cleaning protocols at the start of COVID-19. Our hotel prides itself on embracing BWH Hotel Group’s We Care Clean™ initiative and ensuring our guests have a safe and comfortable stay. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Stay Safe, Carol Broer General Manager Best Western Plus Midwest Inn
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Great room for a romantic getaway. I thought it was a bit pricey for the location but COVID doesn’t leave much to do in town. We enjoyed the Jacuzzi tub, the room was big and comfortable. Breakfast is a banana, blueberry muffin and a granola bar. Pool area is small, I wouldn’t recommend it if you’re immunocompromised, they allow up to 48 people at a time.
The parking lot is next to the rooms so you can hear people park outside your window. Aside from that, it was a great stay.
The parking lot is next to the rooms so you can hear people park outside your window. Aside from that, it was a great stay.
Read more
Review collected in partnership with Best Western
Date of stay: January 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Carol Broer, General Manager at Best Western Plus Midwest Inn
Responded 2 Feb 2021
Glad you enjoyed the Jacuzzi room, thanks for sharing your concerns so they could be addressed. We appreciate you.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Best to call the hotel directly to find out😊
The staff were so good and helpful. Hopefully they’ll still have that zoo package. Good luck!
Sorry we drove our vehicle so I'm sure if there is a shuttle.
We do not allow food in the pool area, but we do have a outdoor patio area off the pool area or meeting rooms and a breakfast area. Let me know if I can help in any way.
Carol
Pool is warm enough for everyone and since kids are always active, I don't think it's an issue. There is a hot tub, also. Have a great time!
"Just avoid, mediocre service, food is gross, WiFi is slow, rooms not cleaned, stains on sheets."Read full review
"The pool room, and bathroom showers are completely covered in mold. Even the hot tub was worrisome. The breakfast was mid, also worrisome.."Read full review
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PRICE RANGE
S$117 - S$150 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western plus kelly hotel omaha, best western kelly hotel, best western omaha, omaha best western
FORMERLY KNOWN AS
Best Western Plus Kelly Inn
LOCATION
United StatesNebraskaOmaha
NUMBER OF ROOMS
99
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Claim Your ListingBEST WESTERN PLUS MIDWEST INN | UPDATED 2024 Hotel Reviews, Price Comparison and 108 Photos (Omaha, NE) - Tripadvisor
Frequently Asked Questions about Best Western Plus Midwest Inn
Which popular attractions are close to Best Western Plus Midwest Inn?
Nearby attractions include Axe Games (0.8 km), Prehistoric Putt (0.8 km), and Rhythmz Lounge (0.8 km).
What are some of the property amenities at Best Western Plus Midwest Inn?
Some of the more popular amenities offered include an indoor pool, free wifi, and a fitness centre.
Which room amenities are available at Best Western Plus Midwest Inn?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Best Western Plus Midwest Inn?
Guests can enjoy breakfast during their stay.
Is parking available at Best Western Plus Midwest Inn?
Yes, free parking is available to guests.
What are some restaurants close to Best Western Plus Midwest Inn?
Conveniently located restaurants include Village Inn, Hog Wild Pit Bar-B-Q, and Rib Shack Smoke House.
Are there opportunities to exercise at Best Western Plus Midwest Inn?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are pets allowed at Best Western Plus Midwest Inn?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Best Western Plus Midwest Inn offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Best Western Plus Midwest Inn?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Best Western Plus Midwest Inn?
Many travellers enjoy visiting Father Flanagan's Historic House (6.5 km).