Best Western Old Mill Inn
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Avg. S$69 /night, 12/3 - 12/4
S$125
per night
S$63
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4.0
#32 of 93 hotels in OmahaLocation
Rooms
Value
Cleanliness
Service
Sleep Quality
Located in Omaha,NE, the Old Mill Inn is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Free breakfast
Bowling offsite
Water park offsite
Kids stay free
Parking
Wifi
Hot bath
Pool / beach towels
Indoor pool
Heated pool
Breakfast available
Breakfast buffet
Vending machine
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Meeting rooms
Baggage storage
Newspaper
Picnic area
Shared lounge / TV area
24-hour front desk
Express check-in / check-out
Dry cleaning
Self-serve laundry
Room features
Air conditioning
Desk
Housekeeping
Iron
Coffee / tea maker
Microwave
Flatscreen TV
Hair dryer
Wake-up service / alarm clock
Refrigerator
Room types
Bridal suite
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Family
Quiet
Languages Spoken
English, Spanish, Filipino, German and 1 more
Location
650 N 109th Ct, Omaha, NE 68154
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 56 out of 100
56
29 Restaurants
within 1 kilometer
590Reviews4Q+A49Room tips
Reviews
Traveller rating
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Detailed Reviews
Whenever we are in the area, we try to stay here. We love the fact that it is set back from the road and you rarely hear any traffic! We only had an issue with a room once in about 10 years and the issue was corrected very quickly. There is also a pub/bar called Cunninghams, which has has great food and is within walking distance (maybe 1/2 block away)
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Review collected in partnership with Best Western
Date of stay: March 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Tina M, Guest Relations Manager at Best Western Old Mill Inn
Responded 3 Mar 2020
Hi bloden, Thanks for your taking the time to share your experience and for always choosing our hotel. Our team works hard to ensure a satisfying experience for all our guests and we are pleased to hear that yours was a satisfying stay. We hope to see you again soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Great location, Clean, Friendly, front desk staff was kind, telling us about the facilities of the hotel in details. The hotel and the room is quite, big enough for my family. Breakfast had lots of variety, hot enough, the lady was hard-working, filled the food often, checking out and cleaning the tables.
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Review collected in partnership with Best Western
Date of stay: March 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guest Relations Manager, General Manager at Best Western Old Mill Inn
Responded 23 Mar 2022
Dear DorisnWes, It is wonderful to hear that you enjoyed your stay and that you have rated our hospitality and accommodations so highly! Thank you so much for your compliments on our staff, breakfast and we were able to meet your expectations of cleanliness and service in our hotel. We can't begin to tell you how much we appreciate your review, and we can't wait to serve you again. Thank you very much!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed here on a busy Saturday night and while some unsupervised kids were running around the hallways, I didn’t hear a peep once in our room. We were traveling with our dog and had a very comfortable stay. Big, comfortable beds and very clean room and bathroom. I would highly recommend this place for the value.
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Review collected in partnership with Best Western
Date of stay: October 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Tina M, General Manager at Best Western Old Mill Inn
Responded 13 Oct 2020
Hi JackiU, We are indeed grateful that you find our place excellent and comfortable. We seek to give each guest a very comfortable and accommodating experience and we are thrilled to hear of our success in this ambition. We are very happy to hear that you found no difficulties when staying with us and our amenities lived up to your expectations. Once again thank you so much for your high rating. We look forward to serving you again.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Nice property, staff were great but....
Our apartment needed worked on so we had to stay. I spoke to Raj Sunday night and he said to just call and let them know. I did the next morning and the female manager told me we had to pay before 12 to do a stay over I explained we had dr appts but I would try she then made a comment about we wouldn’t be able to get our things if we weren’t there. I cancelled my appt and was back by 11:10 and handed her the keys to the room by 1150am. I made sure the room was cleaned (and took pictures Because of how she talked to me on the phone I wasn’t about to be charged for anything else) and now they’re trying to charge me almost $94 additional dollars - I am ensuring this isn’t going to go through as it’s not an authorized charge!
Our apartment needed worked on so we had to stay. I spoke to Raj Sunday night and he said to just call and let them know. I did the next morning and the female manager told me we had to pay before 12 to do a stay over I explained we had dr appts but I would try she then made a comment about we wouldn’t be able to get our things if we weren’t there. I cancelled my appt and was back by 11:10 and handed her the keys to the room by 1150am. I made sure the room was cleaned (and took pictures Because of how she talked to me on the phone I wasn’t about to be charged for anything else) and now they’re trying to charge me almost $94 additional dollars - I am ensuring this isn’t going to go through as it’s not an authorized charge!
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Review collected in partnership with Best Western
Date of stay: January 2020Trip type: Travelled with family
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Tina M, Guest Relations Manager at Best Western Old Mill Inn
Responded 16 Jan 2020
Dear Valued Guest, Thank you for sharing your experience, and I am so sorry to learn that we failed to meet your expectations of quality service and accommodations. I am so sorry for the misunderstanding and inconvenience that you experienced during your most recent stay. While I understand your frustration, I assure you that this mishap was purely unintentional and resulted from a genuine misunderstanding. I hope you will forgive this error and the service that did not meet your expectations and that you will someday return to see how we have grown through guest feedback.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Not the best place in town, but I felt safe while we stayed here. The showers are enjoyable, and the air conditioning was in proper working order. Be prepared to ask for the room items like coffee and clean towels to be replaced daily. House keeping does not come by daily.
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Review collected in partnership with Best Western
Date of stay: September 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guest Relations Manager, General Manager at Best Western Old Mill Inn
Responded 24 Sept 2022
Dear kelliem143, Thank you for staying at our hotel and for taking the time to write a review. Although your overall visit was pleasant, we apologize for the difficulty you experienced with our service. Your sincere feedback, including the comments about what we did right and areas where we can improve, helps us better our customer service. We have shared your concerns with the appropriate individuals, and we have taken action to ensure a better experience for future guests. We appreciate your patience and hope to see you again soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The front desk service personnel were kind and friendly. The outside of the hotel looks professional. Inside the hotel, not so much. The pool was closed until further notice, our room’s TV was broken off of its stand and leaning against the wall, our room was too warm for sleeping (we switched our ac/heating unit over to “cooling” and it was still too warm), making our stay quite unrestful. The workout room didn’t have any cloth towels or disinfectant wipes/spray. We visit Omaha frequently and thought we’d give this hotel a try as their rates were better than most in their category. We won’t be going back to this hotel. Nice staff, but not a lot of sleep as well as unusable amenities.
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Date of stay: March 2023Trip type: Travelled with family
Room Tip: Excellent location, friendly staff
Unusable amenities during our visit
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guest Relations Manager, General Manager at Best Western Old Mill Inn
Responded 13 Mar 2023
Dear 64angiea, Thank you for providing us with feedback from your recent stay. It's great to hear that our staff was kind and friendly, however, I do regret that you experienced several shortcomings during your stay, especially with the condition of your room and our amenities. I have communicated these issues with the appropriate department heads to ensure they are remedied quickly. Thank you again for your feedback, and we hope to be able to exceed your expectations in the future!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We booked a night here because it was pet friendly. We have a large dog and was put in a room on the 3rd floor all the way at the end of the hallway. I really would prefer a 1st floor room or an easier accessible room when traveling with my dog. He hates elevators due to the enclosed space and movement of them that he cant se what's happening. Also he isn't one, nor am I for that matter, one to want to go up and down 3 flights of stairs when he has to go out. We travelled for 4 days and of the three hotels we stayed, this was the highest priced. In my opinion, could be better for the money.
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Date of stay: September 2021
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guest Relations Manager, General Manager at Best Western Old Mill Inn
Responded 8 Sept 2021
Dear pittyque1, We appreciate you taking the time to share your feedback after your recent stay with us. It is our goal to make sure each guest enjoys a welcoming and comfortable experience, and it saddens us to hear that your time with us did not meet your expectations or our standards especially with the room allocated during your stay. We are always striving to improve our offerings and that is why your input is so important. Thank you for sharing your feedback pertaining to our hotel. Your voice is very valuable to us and we hope you will return to experience the improvements that we are continuously making.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We went here for a mini family vacation. We chose this hotel because it was cheap and away from the busy city area. I think next time we’ll pay a little more. The stay was just okay, but I will say, the staff was very nice, polite and attentive! It really wasn’t very clean. When we arrived we saw crumbs and pieces of paper and wrappers on our floor showing they didn’t vacuum well. They never seemed to vacuum while we were there. Also, the shower handle was broken and just sitting on the side of the tub however, they did fix this for us the next day. There was hair in the tub, which shows they probably didn’t clean it. The drain didn’t plug so we had to shove a towel in it to give the kiddos baths. The floor sunk down in many places in the room, but we were satisfied with how large the room was! When we asked for sheets they gave us a top sheet and a blanket which barely laid on top the pull out couch for my son to sleep on. One drawer in the dresser didn’t open all the way and another wouldn’t stay closed so we had to shove a magazine in it to make sure our one year old didn’t run into it. The sheets on the bed were inside out making us wonder if they changed the sheets or just flipped them inside out. The breakfast was okay for the price of the room, it wasn’t hot and it was very soggy but we did enjoy making waffles! The coffee is terrible though! Overall our stay was okay for the price, we really didn’t expect much for what we were paying. Again, the staff were all so very nice and attentive!
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Review collected in partnership with Best Western
Date of stay: April 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guest Relations Manager, General Manager at Best Western Old Mill Inn
Responded 12 Apr 2022
Dear J8541Ush, We are gutted to know that your recent stay at our property was not up to the mark. On behalf of our entire staff, please accept our sincere apologies. We take feedback very seriously, and please be ensured that we will work on your concerns diligently so that no other guest experiences what you did. We have briefed our housekeeping staff, and we will ensure a more stringent approach from here on, especially when it comes to enhancing our regular quality checks. We would hate to lose a valued guest like you and we sincerely hope you will give us another chance to host you better.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The first room we were issued smelled of vomit. The second room we had we came back to you at 5 o’clock at night in the room was still not made up. The beds were very bad. They said on one side. One had to sleep going sideways in them to be a little bit comfortable. People were allowed in the breakfast room with no shoes. Reported smoke alarm beeping in the hallway the first day in the third day it was still not fixed.
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Review collected in partnership with Best Western
Date of stay: March 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Tina M, Guest Relations Manager at Best Western Old Mill Inn
Responded 12 Mar 2020
Dear Valued Guest, Thank you for taking the time to tell us about your experience and I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate your time in pointing out the areas in most need of attention as we work towards improving upon our accommodations. Know that actions shall be taken to improve everything on priority and you can have a better stay next time. We understand that you are hesitant to return based on this experience, though we hope to have another chance to impress you in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We splurged and got the Jacuzzi sweet! The room was huge and everything was clean. We felt the TV could be a little bigger due to it being further from the bed but not the end of the world. We had a pleasant check in and the receptionist was even from a town next to where we live! Small world! We did feel the room which was first floor at the end did not have super thick walls. I could hear music late at night and early in morning. If traveling now I would check before going because the pool was not filled. We did not have our kids this time but I would've been upset if we had.
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Date of stay: July 2020
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Tina M, General Manager at Best Western Old Mill Inn
Responded 16 Jul 2020
Hi JandJx4, Thank you so much for your kind words. I’m so pleased that you found us a clean and pleasant place to stay and that our amenities were to your liking. We take real pride in this hotel and in serving guests like you, and I’m extremely happy that you had such a pleasant stay. We look forward to having you with us again soon. A BIG thank you for the great review and for giving your stay a five star.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hi nana5815!
(Sorry.... Hit a wrong key! Here is my complete answer.) :-)
I saw several people staying there while I was there back in April that had dogs/pets. Some were there "long term" for medical reasons and some were just passing through.
In the past when we use to travel with our "4-legged, hairy children" and stayed at a Best Western, they would accommodate us though most of the time they would charge a nightly pet fee for the additional cleaning.
Best thing to do is call BW Old Mill Inn directly and let them know that you have a pet. They can tell you exactly what additional fees might be involved. Everyone there is very nice and helpful!
Hope you enjoy your stay as much as I did! :-)
Yes we have Espn and Espn2 in the rooms
Yes.
The housekeeping was very good. Sink, floors, bathroom, even the jacuzzi was cleaned everyday. Towels and bedding were changed everyday (stayed 4 nights).
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PRICE RANGE
S$70 - S$148 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western settle hotel omaha, best western omaha, omaha best western
FORMERLY KNOWN AS
BEST WESTERN Settle Inn
LOCATION
United StatesNebraskaOmaha
NUMBER OF ROOMS
72
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Claim Your ListingBEST WESTERN OLD MILL INN | UPDATED 2024 Hotel Reviews, Price Comparison and 89 Photos (Omaha, NE) - Tripadvisor
Frequently Asked Questions about Best Western Old Mill Inn
Which popular attractions are close to Best Western Old Mill Inn?
Nearby attractions include Locked Room Omaha (1.1 km), Omaha Lounge (0.5 km), and Topgolf (1.0 km).
What are some of the property amenities at Best Western Old Mill Inn?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Best Western Old Mill Inn?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Best Western Old Mill Inn?
Guests can enjoy free breakfast during their stay.
Is parking available at Best Western Old Mill Inn?
Yes, free parking is available to guests.
What are some restaurants close to Best Western Old Mill Inn?
Conveniently located restaurants include Jerico's Restaurant & Banquet, Cunninghams Pub and Grill, and Acadian Grille.
Are there opportunities to exercise at Best Western Old Mill Inn?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are any cleaning services offered at Best Western Old Mill Inn?
Yes, dry cleaning and self serve laundry are offered to guests.
Are pets allowed at Best Western Old Mill Inn?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Best Western Old Mill Inn offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Which languages are spoken by the staff at Best Western Old Mill Inn?
The staff speaks multiple languages, including English, Spanish, German, Hindi, and Filipino.