Hilton Omaha
1001 Cass Street, Omaha, NE 68102
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Avg. S$236 /night, 9/14 - 9/15
S$511
per night
S$344
per night
S$176
per night
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4.5
#37 of 93 hotels in OmahaLocation
Cleanliness
Service
Value
Situated amid a vibrant and burgeoning downtown, the 600-room Hilton Omaha is directly connected via skybridge to the CHI Health Event Center and Arena. Our hotel is conveniently located between Eppley Airfield and Omaha's growing arts and entertainment district. With over 40,000 sq. ft. of versatile meeting space our prime location offers quick access to offices, local dining, and Omaha attractions including the Old Market Entertainment District, Charles Schwab Field Omaha, Henry Doorly Zoo, and the RiverFront Park. Reimagine your stay in one of our recently renovated guest rooms with refined amenities and unique custom designed touches. Other enhancements include illuminated backlit mirrors, sizable desks, a multitude of data ports, and upgraded televisions. Our Omaha hotel has guests covered. Replenish your mind, body, and spirit in our indoor saltwater pool, relaxing whirlpool, and saunas or stay active in our fitness center outfitted with cardio and strength training equipment.
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Property amenities
Valet parking
Wifi
Fitness Centre with Gym / Workout Room
Pool
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Free airport transportation
Business Centre with Internet Access
Paid private parking on-site
Paid wifi
Sauna
Hot bath
Indoor pool
Restaurant
Breakfast in the room
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Conference facilities
Banquet room
Meeting rooms
Spa
Baggage storage
Concierge
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
ATM on site
24-hour front desk
Express check-in / check-out
Laundry service
Room features
Allergy-free room
Air conditioning
Room service
Safe
Flatscreen TV
On-demand films
Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Classic
Centrally Located
Languages Spoken
English, Spanish, German
Location
1001 Cass Street, Omaha, NE 68102
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 78 out of 100
78
Eppley Airfield
5.3 km•
See all flights
Car Hire
22 Restaurants
within 0.5 kilometers
Reviews
4.5
35 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
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The Hilton Omaha enjoys a strategic location praised by guests for its convenience to the airport, downtown, and event venues. While the vibrant atmosphere, complete with live music, is a hit, some have experienced disruptions to their peace due to noise. The hotel's cleanliness receives high marks, and the staff is often commended for their professionalism.
However, the hotel's value proposition is a point of contention, as numerous travelers find the rooms, food, and services overpriced. Amenities are generally well-regarded despite occasional parking challenges and noise complaints.
Location
Convenient
Atmosphere
Lively
Rooms
Comfortable
Value
Expensive
Cleanliness
Meticulous
Service
Inconsistent
Amenities
Well-appointed
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Detailed Reviews
The staff were attentive, accommodating, and just downright nice human beings who are very good at their jobs. An orchestra of smart, caring people who took care of me at a difficult time in my life. I am forever grateful.
I needed a blanket in the middle of the night, called the front desk, and was informed that they only have comforters, "will that do?" A few minutes later found me greeting Jake from Security, not from State Farm, who was bearing a fluffy bundle of warmth just for me. I later learned that room 8-114 was on the cold end of the building. I would encounter Jake later on, bearing a wheelchair when I needed it. His title should be Budding Executive in Charge of Comforting Humans.
Melissa from the front desk was so friendly and caring, she wanted to meet up with me during my stay but never got the time. I was there for the Eagles concert (not football to the random person in the elevator) and she wanted to see my outfit before walking over to the concert venue, and wanted to see me when I got back to make sure I returned safely. I needed Benadryl in the middle of the night and Melissa made sure I got some if she had to Door Dash it herself, which is exactly what happened. Lovely Carmen brought it to my door.
Terrence, bar keep extraordinaire, kept me fed and watered during my stay, and was a delight to spend time with. A true gentleman with warm hands who continued to call me Madame even after several requests to call me by my first name. He apologized profusely over some delayed french toast, only to explain later that chef Chloe was not happy with the first batch. She made the right choice to serve me late perfection rather than on-time substandard food. With a limited kitchen and no restaurant due to COVID, the staff worked miracles to keep the food going. Katie, the artist of drinks, was friendly and attentive. She trained Terrence.
Housekeeping staff and a lovely young lady named Echo, left me undisturbed for my entire 4-day stay at my request, bringing only what I asked for at the appropriate time. I still would like to know what the colored circle shaped magnets were for on the door jambs of many rooms. I thought they were to indicate the status of a partially cleaned room. Michaela, at the front desk for checkout, thought they pertained to ongoing construction in the guest rooms. Another staff person thought it might be a scavenger hunt.
Lastly, Deshonn served me breakfast on my last day, a delightful rerun of toast from France. His favorite color is lime green.
A reason to go to Omaha? Stay at the Hilton and talk to the staff, a hardworking bunch of caring people truly caring for other people.
I needed a blanket in the middle of the night, called the front desk, and was informed that they only have comforters, "will that do?" A few minutes later found me greeting Jake from Security, not from State Farm, who was bearing a fluffy bundle of warmth just for me. I later learned that room 8-114 was on the cold end of the building. I would encounter Jake later on, bearing a wheelchair when I needed it. His title should be Budding Executive in Charge of Comforting Humans.
Melissa from the front desk was so friendly and caring, she wanted to meet up with me during my stay but never got the time. I was there for the Eagles concert (not football to the random person in the elevator) and she wanted to see my outfit before walking over to the concert venue, and wanted to see me when I got back to make sure I returned safely. I needed Benadryl in the middle of the night and Melissa made sure I got some if she had to Door Dash it herself, which is exactly what happened. Lovely Carmen brought it to my door.
Terrence, bar keep extraordinaire, kept me fed and watered during my stay, and was a delight to spend time with. A true gentleman with warm hands who continued to call me Madame even after several requests to call me by my first name. He apologized profusely over some delayed french toast, only to explain later that chef Chloe was not happy with the first batch. She made the right choice to serve me late perfection rather than on-time substandard food. With a limited kitchen and no restaurant due to COVID, the staff worked miracles to keep the food going. Katie, the artist of drinks, was friendly and attentive. She trained Terrence.
Housekeeping staff and a lovely young lady named Echo, left me undisturbed for my entire 4-day stay at my request, bringing only what I asked for at the appropriate time. I still would like to know what the colored circle shaped magnets were for on the door jambs of many rooms. I thought they were to indicate the status of a partially cleaned room. Michaela, at the front desk for checkout, thought they pertained to ongoing construction in the guest rooms. Another staff person thought it might be a scavenger hunt.
Lastly, Deshonn served me breakfast on my last day, a delightful rerun of toast from France. His favorite color is lime green.
A reason to go to Omaha? Stay at the Hilton and talk to the staff, a hardworking bunch of caring people truly caring for other people.
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Date of stay: February 2024Trip type: Travelled solo
Value
Location
Service
Room Tip:Â Find out first how long the walk is from the elevator to your room before accepting 8-114, then...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hotel's Favourite
Great hotel connected to the conference center. Room was great with very cold AC. In room coffee was actually good. Rooms recently remodeled. Make sure you close your door shut, my door would not close on its own. Great commutation from the staff. Bar is very nice, a bit pricey. Tons of equipment in the gym including a peloton, women’s only dry sauna - preheat before you use. But no water in the gym. Pool and hot tub clean. I was granted a late checkout to noon.
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Date of stay: August 2023Trip type: Travelled on business
Value
Location
Service
Room Tip:Â Get a room close to elevator, the hallways are long.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
A lot to digest? Read an AI-generated summary of recent traveller reviews.
Overall a nice hotel. We were a bit dismayed that we found little short black hairs all over the shower and a long black hair on the floor of the bathroom. Otherwise our room seemed to be reasonably clean. The hotel itself was recently renovated, so everything still looks very nice. The bar encompasses most of the lobby area. You can also order food which was mediocre for what the price was. Especially breakfast which was almost $50 for two people. The staff we encountered were all pleasant and very helpful. The only other negative was our second night there was a group somewhere near our room partying, playing music very loud and people laughing and talking loudly. It kept us awake, I wouldn't think a hotel like this would allow that. We chose this hotel because it was right across the street from the arena where we had tickets to see Jeff Dunham. Would we stay at the Omaha Hilton again? Probably not, rooms are too expensive as is the food and the cocktails. I don't think you get the best bang for your buck here.
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Date of stay: October 2023Trip type: Travelled with family
Room Tip:Â Choose a room that doesn't face the street. Find other places to eat and drink.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This review is ONLY for during the College World Series. It’s not even the Hilton’s fault but I wish I knew this before booking during the CWS. Apparently the city of Omaha gives some sort of special noise permit to a local Bar Nextdoor (Old Mattress Factory) and they have an outdoor DJ blasting music until 1am. I am not being dramatic, it is really loud. For their current advertised rate of $4900/night you are not expecting your room to sound like a early 2000’s rap concert. People are pissed and they should be. The Hilton’s solution was to offer ear plugs. :(
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Date of stay: June 2024Trip type: Travelled solo
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Room Tip:Â Avoid during CWS. Way too loud
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, General Manager at Hilton Omaha
Responded 23 Jun 2024
Dear Joe, Thank you for the time you took to share this feedback with us. It is clear that your recent stay was not an ideal experience, and we genuinely regret the inconvenience caused by the noise from the nearby bar. We apologize your stay was impacted and hope you will give us an opportunity to exceed your expectations the next time you are in Omaha. Hilton Omaha Leadership
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I generally like this hotel, the Hilton in Omaha, Nebraska until I checked out. I had a great amount of difficult checking out of the hotel. The parking system does not work properly. I spent approximately 75 going back-and-forth to check out of the hotel a young lady parking attendant help me out I would not recommend this hotel to anyone. They do not have a good customer service. .
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Date of stay: May 2024Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, General Manager at Hilton Omaha
Responded 26 May 2024
Dear Joseph, We're sorry to hear your check-out process was not ideal, and we thank you for sharing your feedback with us. We want to ensure our guests are receiving the best customer service possible, and we will investigate this matter and do what we can to ensure we're providing the best in hospitality. We thank you again for your comments and hope you have a wonderful weekend. Hilton Omaha Leadership
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Not a great experience at this hotel. We were there with our basketball team at the same time as a huge concert was being held next door. The hotel allowed concert attendees to park in the ramp so when we got back from games we spent an hour driving around trying to get a spot to park and were told we’d just have to wait until these people left the concert! Then waited 30 min in line for the elevator! Rooms were HOT, water pressure was terrible, and breakfast orders took FOREVER! And best of all, we asked for a late checkout only to come back after our game to find out that housekeeping had started on our room already and taken all of our food from the refrigerator that we had planned on feeding the team with!! Definitely do not recommend this hotel!
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Date of stay: July 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, General Manager at Hilton Omaha
Responded 30 Jul 2024
Dear Donna, The issues you raise are important to us. Please accept our apologies for any difficulties with parking and the elevators as well as for any concerns about breakfast and housekeeping. While we do our best to expedite everything, service, and amenities can be slower during busy times. We appreciate your patience, and we'll speak with our staff to help ensure a smoother experience in the future. Should you be in the area again, please consider coming back to see us. Hilton Omaha Leadership
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Recently stayed at the Hilton Omaha for a conference and truly enjoyed the experience. The hotel is in a great location - less than 10 minutes to the airport and within walking distance to a lot of great spots in Downtown Omaha. Room was nice with very comfortable bed and pillows. A/C worked well. Digital check in and key worked great as well. Nice bar/restaurant in the lobby along with a little marketplace that has food/snacks/drinks. I did enjoy the daily housekeeping - something most hotels don't offer anymore. All in all - a great stay!
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Date of stay: July 2024Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, General Manager at Hilton Omaha
Responded 27 Jul 2024
It is wonderful to know that you had an excellent experience with us! From our comfortable accommodations and excellent amenities to our stellar service, we strive to exceed expectations with every visit. Hopefully, you took full advantage of the convenience our location affords our guests, and we appreciate you mentioning it to your fellow travelers. Thank you for your perfect rating, and we hope you return soon! Hilton Omaha Leadership
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I have been coming to Omaha for 20 years and the omaha Hilton consistently disappoints! The location is great and the rooms are clean(great housekeeping staff!) I was coming to a business convention and had to prepay my first night yet when i arrived at 12:30 am they had resold my room. They shipped me down to the Hampton Inn. I felt horrible that the staff was put in that position and they were very gracious. The new restaurant was a disappointment as well. We ordered a chicken Caesar salad and it was the most pathetic thing you have ever seen. The head of romaine may have been six inches long and only half was on the plate. The center part was brown and inedible. They brought another little one and it was brown as well. The bar staff has been grumpy for the 20 years we have been coming ... The other thing that i found off putting is there are bar codes EVERYWHERE to make tipping "easier." They front desk even has a barcode so you can tip someone to do their job and to check you in!
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Date of stay: April 2024Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Room Tip:Â Make sure you check in online prior to arrival so they don't give your room away!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Another amazing stay. The new restaurant is amazing, delicious prime rib. Ambiance is great and amazing service. The rooms are extremely clean, sheets and pillows are really are soft and comfortable. Front desk people are friendly and professional. The guest service desk are knowledgeable of all the events happening in the Old Market and they go out of the way to accommodate your needs.
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Date of stay: April 2024Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The hotel was very clean and quite. The hotel staff (e.g., front desk, housekeeping, valet parking) were great, always polite and professional. As soon as I pulled up to the hotel I was welcomed. The hotel and valet costs are cost friendly.
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Review collected in partnership with Hilton Hotels & Resorts
Date of stay: October 2023Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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"Make sure you check in online prior to arrival so they don't give your room away! "Read full review
"Save your parking ticket from garage. There are many signs. You will need it to get in and out of the garage. "Read full review
"Find out first how long the walk is from the elevator to your room before accepting 8-114, then request a comforter and crank up the heat."Read full review
PRICE RANGE
S$206 - S$303 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilton omaha hotel omaha, hilton hotel omaha, omaha hilton hotel
LOCATION
United StatesNebraskaOmaha
NUMBER OF ROOMS
600
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Frequently Asked Questions about Hilton Omaha
Which popular attractions are close to Hilton Omaha?
Nearby attractions include Charles Schwab Field Omaha (0.4 km), Omaha Performing Arts (0.5 km), and Burdock + Bitters At Marriott Omaha Downtown (0.2 km).
What are some of the property amenities at Hilton Omaha?
Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a lounge.
What food & drink options are available at Hilton Omaha?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Hilton Omaha?
Yes, a parking garage, paid private parking on-site, and paid public parking on-site are available to guests.
What are some restaurants close to Hilton Omaha?
Conveniently located restaurants include J. Gilbert's Wood-Fired Steaks & Seafood, Spencer's For Steaks & Chops, and Old Mattress Factory Bar & Grill.
Are there opportunities to exercise at Hilton Omaha?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Does Hilton Omaha have an airport shuttle?
Yes, Hilton Omaha offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Hilton Omaha have airport transportation?
Yes, Hilton Omaha offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Hilton Omaha located near the city centre?
Yes, it is 0.6 km away from the centre of Omaha.
Are pets allowed at Hilton Omaha?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Hilton Omaha offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.