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Hilton Omaha

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#11 of 81 Hotels in Omaha
Certificate of Excellence
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1 room 2 adults 0 children
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Hilton Omaha
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1,263 Reviews from our TripAdvisor Community

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Showing 1,253: English reviews
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Roseville, Minnesota
Reviewed 5 days ago NEW

Everything except for the housekeeping service at the hotel was pretty good. The housekeeping service was absolutely unacceptable. There were several situations where the housekeeping in our room was less than satisfactory. But then when we discovered the stains of feces on the down comforter in between the sheet and comforter cover, this was the breaking point of needing to...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank tristonalivia
HiltonOmaha, General Manager at Hilton Omaha, responded to this review

Thank you for taking the time to submit a review, we are very sorry that you were left with a negative opinion of our property and service. We will be certain to address your comments with our Housekeeping staff. It is always our goal to ensure every guest enjoys a comfortable and relaxing stay with us. We hope that you...

Kansas
HOTEL’S FAVOURITE REVIEW
Reviewed 2 weeks ago

We stay here 3-4 times a year. We live 4 hours away. Every time we have stayed, we've been pleased even when they are at 100%. Staff is efficient. Restaurant onsite is good. Diamond floor has nicer business center and view. Not all Hilton's are this clean, efficient, and friendly. We see a lot of properties being Diamonds, and this...

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Helpful?
Thank lmw4410
About Hotel's Favourite Review
HiltonOmaha, General Manager at Hilton Omaha, responded to this review

Thank you for your kind words, we are delighted that you enjoyed your stay! It's always nice to read our guest's comments, particularly when our service, hospitality and cleanliness enhanced your experience. It is also nice to know that you enjoyed the services and view from the Executive Level and Lounge. While the walk through our longest corridor may seem...

Polk, United States
Reviewed 6 days ago NEW

For $199. plus tax per ngt I expected a better quality rm. My biggest issue is w/the bathrm. Shower knob wouldn't stay on temp you set to and the toilet runs unless you jiggle the handle. The rm is overused and needs to be touched up.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank williamsP6256DS
HiltonOmaha, General Manager at Hilton Omaha, responded to this review

Thank you for taking the time to submit a review, we are very sorry that you left with a negative option of our property. If there is anything during your stay that is not acceptable, we do encourage guests to let us know so we can take care of it immediately and to prevent future guests from having the same...

Murfreesboro
Reviewed 1 week ago

Everything from check-in to check-out was top notch! There were 2 employees that I encountered that really stood out. That is Ms. Sandy in the Executive Lounge and Mr. Andrew in Room Service. I appreciated the level of service that they gave! The location was great being very close to the airport and within walking distance to local restaurants.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank bennycarter
HiltonOmaha, General Manager at Hilton Omaha, responded to this review

Thank you for your kind words, we are delighted that you enjoyed your stay! That our service and hospitality enhanced your experience is gratifying and that you gave a very nice "shout out" to team members who made your stay more enjoyable, is very much appreciated. We will be sure to share you kind compliments. Thank you again, we look...

nebraska
Reviewed 1 week ago

I have stayed here many times when I go to events at the Century Link Center across the street. Rooms are always clean and comfortable. Great location - walking distance from a lot of restaurants, bars, and activities. Very handy place to stay for concerts!

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank b0nk
HiltonOmaha, General Manager at Hilton Omaha, responded to this review

Thank you for your comments, we are happy that you had a good experience and enjoyed your stay with us while visiting Omaha! We look forward to seeing you back again soon!

Calgary, Canada
Reviewed 1 week ago

Not clean, food was very expensive for what you got and limited options also. The staff in the restaurant served me well however the shuttle was less then ideal and not flexible. I needed a drive 5 min away and I couldn't get it in time, they weren't able to accommodate.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank 359lukaszg
HiltonOmaha, General Manager at Hilton Omaha, responded to this review

Thank you for taking the time to submit a review, we are very sorry that you were left with a negative option of our property. As it regard your shuttle need, we do operate a complimentary shuttle on a request basis and it is extremely rate that we cannot accommodate a request. While we aren't sure of your particulars, it...

Kissimmee, Florida
Reviewed 2 weeks ago

Upon my arrival service and hospitality were the best and most notiacble. Employees were smiling and at tentative to greet us and make our check in enjoyable. My experience was best in service. I saw a family culture and employees working in collaboration with each other. During my stay for my few days this same service continued. It was great...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank 625hectorc
HiltonOmaha, General Manager at Hilton Omaha, responded to this review

On behalf of our entire team, I want to thank you for your kind words about your experience at the Hilton Omaha during your recent stay. Our team takes pride in the service they provide, so when we are able to share comments like yours, it validates their hard work and strengthens their commitment to outstanding service. Thank you again...

Novi, Michigan
Reviewed 3 weeks ago

Good location to center of Omaha. The staff is extremely helpful and very polite. Dinner at the restaurant is a little pricey but food was good. Easy access to and from the airport with complementary shuttle service.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Sharon V
HiltonOmaha, General Manager at Hilton Omaha, responded to this review

Thank you for your very nice comments, we are delighted that you enjoyed your stay with us and your visit to Omaha! We look forward to seeing you back again soon!

Deming
Reviewed 3 weeks ago via mobile

This hotel is very nice for business travelers. The 8th floor is the floor to be on if you stay here. The staff are amazing at this hotel and the shuttle service is a very nice touch. The beds are very comfortable and the rooms are very clean and modern. There are no microwaves in the rooms you have to...

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Helpful?
Thank Gordon G
HiltonOmaha, General Manager at Hilton Omaha, responded to this review

Thank you for your kind words, we are delighted that you enjoyed your stay. It's always nice to know that our service and amenities met all of your business travel needs. Thank you again, we look forward to seeing you back soon!

Reviewed 4 weeks ago via mobile

I love a Hilton, it is a brand that you can always depend on to give you at least a half way decent price and decent stay. This hotel was not bad at all and offers convenience to many local attractions!

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Helpful?
Thank Cruisestay
HiltonOmaha, General Manager at Hilton Omaha, responded to this review

Thank you for your review, we are happy that overall, you enjoyed your stay with us! We look forward to being of service to you again in the future.

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Liberty Tavern Hilton - Omaha
Liberty Tavern Hilton - Omaha
Cuisines: American, Bar, Pub
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
Official Description (provided by the hotel)
Hilton Omaha offers prime location with 600 Guestrooms (150 new and 450 newly remodeled), fresh, new lobby design and Hilton Omaha is surrounded by CenturyLink Cener Omaha, Lewis & Clark Landing at the Missouri River, TD Ameritrade Park and North Downtown Omaha, the Hilton Omaha puts you steps from the Civic Center, Holland Performing Art Center and historic Old Market with its world famous shopping, dining and entertainment. Omaha has evolved into a world-class meetings and leisure destination - alive with energy and spirit and now Hilton Omaha is taking the lead with a complete renewal and expansion to enhance our hotel in downtown Omaha. ... more   less 

Additional Information about Hilton Omaha

Address: 1001 Cass St, Omaha, NE 68102-1152
Region: United States > Nebraska > Omaha
Price Range: $177 - $501 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Omaha 4*
Number of rooms: 600
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com, Orbitz, Expedia, Priceline, Travelocity and Jetsetter so you can book your Hilton Omaha reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Omaha Hotel Omaha
Hilton Hotel Omaha
Omaha Hilton Hotel
Hotel Style:
#1 Spa Hotel in Omaha
#8 Romantic Hotel in Omaha
#10 Business Hotel in Omaha
#16 Family Hotel in Omaha
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Omaha staff and other travellers.
9 questions
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Omaha, Nebraska
16 days ago
Omaha, Nebraska
5 months ago
Sacramento, California
10 months ago

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Questions? Get answers from Hilton Omaha staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“CLEAN CLEAN CLEAN Ask for a room facing the stadium for a nice view.”
 of 5 bubbles lmw4410, 7 Feb 2017 | Read review
“Avoid conventions and select rooms away from elevators.”
 of 5 bubbles tscm, 15 Dec 2016 | Read review
“Ask for the rooms facing ballpark or Arena. All rooms are nice but south rooms face new construction, unless you are into cranes.”
 of 5 bubbles dmillerpac, 19 Nov 2016 | Read review
“It's a BIG hotel. Lots of walking to your room. Ask them for a more central room if you have mobility problems.”
 of 5 bubbles karena888, 10 Nov 2016 | Read review
“Get a room close to the elevator because they have VERY LONG halls.”
 of 5 bubbles pccmikemd2, 17 Oct 2016 | Read review
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