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Hilton Garden Inn Omaha West

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#15 of 82 Hotels in Omaha
Certificate of Excellence
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1 room 2 adults 0 children
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Hilton Garden Inn Omaha West
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414 Reviews from our TripAdvisor Community

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Showing 409: English reviews
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Reviewed 3 days ago NEW

This hotel is not only a great place to stay but it is centrally located to just about anything you want. It is near our church, fabulous restaurants, our favorites are Charleston's & Bravo and great shopping!

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Darlene C
Lisa W, General Manager at Hilton Garden Inn Omaha West, responded to this review

Dear Darlene C, Thank you for the excellent review!!! We are so happy to hear that you enjoyed your stay and that you thought the location was excellent. I hope you will stay with us again. ~All the Best

HOTEL’S FAVOURITE REVIEW
Reviewed 2 weeks ago

I recently stayed at the Hilton Garden Inn Omaha West and had a great experience as I always do at the a Hilton. The room was clean, the lobby area very bright and welcoming. I love that they have refreshments right when you walk in the door. Stopped at the bar and had a glass of wine, they make it...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank nancywF4203YB
About Hotel's Favourite Review
Lisa W, General Manager at Hilton Garden Inn Omaha West, responded to this review

Dear nancywF4203YB, Thank you so much for choosing to stay with us at the Hilton Garden Inn Omaha West. We truly appreciate your business. I also wanted to thank you for taking the time to share your experience with us on TripAdvisor. Thank you so much for your wonderful comments about your experience. I was very happy to learn you...

Steamboat Springs, Colorado
Reviewed 5 days ago NEW

One of the quietest stays I've had in a long time. At check-in, we received two bottles of water, very nice. Coffee maker in room, perfect! We had the option of room service or restaurant which was nice. Very cozy lobby area. Great pool!

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank TCBelz
Lisa W, General Manager at Hilton Garden Inn Omaha West, responded to this review

TCBelz, Thank you for the wonderful review! I'm so happy to hear that you had a quiet stay and that you were able to enjoy the many amenities that we offer. We hope you will consider staying with us if you are in the Omaha area again. Sincerely,

Alliance, United States
Reviewed 2 weeks ago

Clean rooms, superb staff, digital check-in was super fast. Excellent food, easy use of the business center. Good location. Overall great experience and I would stay again. I chose this hotel because my conference was there, but I'd stay again personally.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Bridget M
Lisa W, General Manager at Hilton Garden Inn Omaha West, responded to this review

Dear Bridget M, Thank you for taking the time to share your experience on TripAdisor. We are very pleased to hear you found your room clean and comfortable and that you were able to utilize digital check in. We hope you will stay with us again. Sincerely,

QUINCY, United States
Reviewed 2 weeks ago

The staff and cleanliness of the hotel was absolutely amazing!!! Someone always willing to help!! Quiet...and close to alot of areas for shopping and eating!! It was my husbands first time staying here and he is hard to plz with hotels adn hesaid when we go back wer definitely staying there!

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank michellesK2781NW
Lisa W, General Manager at Hilton Garden Inn Omaha West, responded to this review

Dear michellesK2781NW, WOW!! Thank you for taking the time to share your experience with other travelers. We are so happy to hear of your experience and that you found the hotel clean with accommodating staff. I'm glad to hear your husband was pleased as well. Sincerely,

Boston
Reviewed 3 weeks ago

Loved the staff in this hotel. Friendly, accommodating and welcoming. Rooms were clean and spacious. Great showers. Buffet breakfast with made to order omelets is a great deal. Also had a nice selection of fruit, pastry, breads, and meats. Great way to start the day.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank laurenlJ7093IO
Lisa W, General Manager at Hilton Garden Inn Omaha West, responded to this review

Dear laurenlJ7093IO, Thank you for the wonderful review you gave. I am so happy to hear you loved our staff and that you found them friendly and accommodating. I'm also happy to hear you found the restaurant and guest room to your liking. I will be share to share you comments with our staff. We hope you stay with us...

Omaha, Nebraska
Reviewed 3 weeks ago

I had absolutely no problems with my stay. The staff was very helpful and very friendly. I loved the fact that check in and check out was a fast and easy process. The rooms were very clean and well kept.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank jessicasZ4840CF
Lisa W, General Manager at Hilton Garden Inn Omaha West, responded to this review

Dear jessicasZ4840C, Thank you for taking the time to share your experience. I'm so happy to hear you found your room clean and that your arrival/departure process was quick and efficient. I hope you will consider staying with again. Sincerely,

Omaha, Nebraska
Reviewed 3 weeks ago

It cost 190 dollars for one room with not much to offer. Was clean and the staff was really friendly. Pool was full the whole time with 500 kids so we were unable to use pool during hours. Breakfast was not included whenever it was stated online that it was. Overall it was a decent experience if it wasn't so...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank justinmL8134IL
Lisa W, General Manager at Hilton Garden Inn Omaha West, responded to this review

Dear justinml8134IL, Thank you for taking the time to share your experience during your recent stay. I'm sorry to hear that you were disappointed with lack of complimentary breakfast. We offer a full cooked to order breakfast that includes many choices including juice, coffee, bacon and etc... that we feel is a competitive price per adult and discounted for children....

Chicago, Illinois
Reviewed 22 March 2017

Unable to stay with family when the flu bug visited first, we made a quick adjustment to stay in town nearby. Hotel staff was very accommodating in helping us to make daily adjustments to our check-out time.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank thomassU988YN
Lisa W, General Manager at Hilton Garden Inn Omaha West, responded to this review

thomassU988YN, Thank you for taking the time to leave a great review on TripAdvisor. I'm so happy to hear that the staff was accommodating. I'll be sure to let them know. We hope you will consider staying with us again. All the best!

Sioux Falls, South Dakota
Reviewed 20 March 2017

I have stayed in a lot of hotels over the years and this one is one of the best. Spotless from the lobby to Fitness room to the dining area and the room; not a single flaw. Staff was courteous and friendly and helpful. Breakfast was great, TV channels great, wireless was above the norm.

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Helpful?
Thank J H
Lisa W, General Manager at Hilton Garden Inn Omaha West, responded to this review

Dear J H, Thank you so much for choosing to stay with us at the Hilton Garden Inn Omaha West. We truly appreciate your business. I wanted to reach out and thank you for taking the time to share your experience with us on TripAdvisor. Thank you for your comments about your stay. I was happy to learn you found...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
  • Self-Serve Laundry

Additional Information about Hilton Garden Inn Omaha West

Address: 17879 Chicago St, Omaha, NE 68118-2914
Region: United States > Nebraska > Omaha
Price Range: $169 - $367 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Omaha West 3*
Number of rooms: 118
Reservation Options:
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Also Known As:
Hilton Garden Inn West Omaha Hotel Omaha
Hilton Garden Inn Omaha
Hilton Omaha
Omaha Hilton
Hotel Style:
#5 Family Hotel in Omaha
#7 Business Hotel in Omaha
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Omaha West staff and other travellers.
1 question
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Nashville, TN
over a year ago

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Questions? Get answers from Hilton Garden Inn Omaha West staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were in room 306 - very quiet and not near ice machines or elevator.”
552lianab, 6 Mar 2017 | Read review
“Ask for a top level room.”
mph1230, 23 May 2016 | Read review
“The shuttle driver is awesome, ask her for tips on where to eat in the area”
Warren278, 29 Apr 2016 | Read review
“You are not staying at this hotel for the view... any room is a good one!”
CruzinDNA, 20 Apr 2016 | Read review
“Away from elevators & ice machines”
sfgardener, 13 Apr 2016 | Read review
5 of 5