Lowest prices for your stay
Hotel direct offer!Price Match Guarantee
Lock in the lowest price from these sites
Booking.comUS$304
Hotels.comUS$304
TravelocityUS$304
PricelineUS$304
AlgotelsUS$329
ZenHotels.comUS$344
View all 16 deals
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Full view
View all photos (82)82
Room & Suite (32)
Dining (7)
About
#12 of 93 hotels in Omaha
Location
Cleanliness
Service
Value
If you’re looking for a family-friendly hotel in Omaha, look no further than Home2 Suites by Hilton Omaha West.
Home2 Suites by Hilton Omaha West is a family-friendly hotel offering a flat screen TV, a kitchenette, and air conditioning in the rooms, and it is easy to stay connected during your stay as free wifi is offered to guests.
The hotel features 24 hour front desk, outdoor furniture, and an outdoor fireplace. Plus, guests can enjoy a pool and free breakfast, which have made this a popular choice among travellers visiting Omaha. For guests with a vehicle, free parking is available.
During your visit, be sure to check out one of Omaha's popular ribs restaurants such as Lazlo's Brewery & Grill, Boyd & Charlies BBQ, and Texas Roadhouse, all a short distance from Home2 Suites by Hilton Omaha West.
The staff at Home2 Suites by Hilton Omaha West looks forward to serving you during your upcoming visit.
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Kids stay free
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Parking
Wifi
Hot bath
Pool / beach towels
Indoor pool
Heated pool
Breakfast available
Breakfast buffet
Vending machine
Shuttle bus service
Business Centre with Internet Access
Meeting rooms
BBQ facilities
Baggage storage
Convenience store
Newspaper
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
24-hour front desk
Laundry service
Self-serve laundry
Show more
Room features
Air conditioning
Housekeeping
Safe
Bottled water
Kitchenette
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Value
Modern
Languages Spoken
English, Spanish
Location
42Car recommended
Grade: 42 out of 100
15Restaurantswithin 1 km
3Attractionswithin 1 km
17889 Chicago St, Omaha, NE 68118-2902
Getting there
Car HireSee all Omaha car hire
556Reviews3Q+A35Room tips
Reviews
Traveller rating
- 344
- 103
- 55
- 30
- 24
Time of year
Traveller type
Language
Selected filters
- Filter
- English
Popular mentions
Sort by:
Most Recent
We stayed at the Home2 Suites in West Omaha on 8 May and it was not a good experience. The staff was all very friendly, which was about the only positive. Upon entering the room, it had a faint smell of wet dog. We were traveling with cats so I can appreciate that the hotel is pet friendly, however with a $50/night cost for pets, the carpet should be steam cleaned after any pet stay. The smell was more pronounced while sleeping, which was worse. The A/C unit did not work well at all. The fan wouldn’t stay on during “constant fan” operation and the unit was so noisy it sounded like trucks were operating outside. It also did not cool the room effectively. The toilet had a large and pronounced smear of dried fecal matter on the top edge of the outside of the bowl that was not from us. The floor by the bathroom was cracked which just looks unsightly. The bathroom drain didn’t drain well at all so the bowl filled up easily while trying to use the sink. The breakfast was also abysmal. Everything offered, even at 7:15 in the morning (meaning not at the end of the breakfast hour) was so hard and stale it’s as if they were made 3 days prior and sat under the heat lamp since. Any one of these things would have made the stay unpleasant but to have all of them in one stay is just shocking for a hilton property.…
Read more
Date of stay: May 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from DJ Miller, General Manager at Home2 Suites by Hilton Omaha West, NE
Responded 3 weeks ago
Thanks for the review about your stay with us. I do apologize for the issues you had during your stay. Please reach out to the hotel directly if you want to talk more about your stay.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel's Favourite
On a drive from Wisconsin to Palm Springs I stopped at Home2Suites, my favorite accommodations when traveling with Skipper the amazing Wonder-beagle. At first I worried when making reservations, this was the only Home2Suites in Omaha that did not require a 2-night stay for the holiday weekend. The service is always great. The room is super clean and comfortable and dogs are made to feel welcome! In fact, the usual pet fee was waived for the holiday! Thank you!
Read more
Date of stay: December 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from DJ Miller, General Manager at Home2 Suites by Hilton Omaha West, NE
Responded 20 Mar 2023
Thanks for the great review about your stay with us.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
There's nothing horribly wrong with this hotel, but I had a number of issues that made my stay less than pleasant. The noise level in my room seemed excessive as I could hear TVs in other rooms, kids running up and down the hall, and my HVAC unit making weird noises online. This is not including that the hotel is virtually right next to a freeway with no trees or way to stop the noise. This is not a very walk friendly area as it is just a giant parking lot with a bunch of buildings and virtually no vegetation. This made walking my dog less than pleasant. I've been to quite a few Home2 Suites and this one is not as nice as most of them I've experienced. I normally get a room on top floor, but at this hotel they stuck me on the second floor right next to a lot of the families with children. I'm sure this hotel's perfect for some people, but I am very noise sensitive, so I would not come back here.…
Read more
Date of stay: March 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from DJ Miller, General Manager at Home2 Suites by Hilton Omaha West, NE
Responded 22 Mar 2023
Thanks for your review about your stay with us. I do apologize about the noise issues you had during your stay with us. I hope you have a great day.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We are an elderly couple from northern Minnesota. We do a lot of traveling, a lot more than your average couple. We generally stay at Hilton properties if we can. I’m guessing we have stayed in hotels about 5-600 nights throughout our lives so far. This hotel delivered, BY FAR the best customer service we have EVER received. It is not the fanciest hotel we have stayed at, but left us feeling that this team of people really cared about our comfort level and satisfaction of our stay. They went over and above all expectations. We have stayed at Riu, Ritz-Carlton, Hyatt, Regency, etc.. and have never felt as welcomed as we did here. DEFINITELY recommend staying here. Shout out to Michele A.!
Read more
Date of stay: March 2023Trip type: Travelled as a couple
Value
Location
Service
Room Tip: I always read reviews and this is our way to help others in making a decision.
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from DJ Miller, General Manager at Home2 Suites by Hilton Omaha West, NE
Responded 20 Mar 2023
Thanks for the great review about your stay with us.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Regaring my stay at Hilton 2 Suites by Hilton 17889 Chicage Street, Omaha, NE. I want to thank Stacy Hogner, her manager DJ Miller, and Michelle for their superb help after I was scammed from a 3rd party app on line booking from a site called Reservation Counter.com. I later found out the site is in the United Kingdom after Stacy's hard work tracing them down. I thought I was ordering from Home 2 Suites by Hilton directly. Stacy worked for 1 1/2 hours on the phone helping me. Her manager DJ went the extra mile. Stacy went all out helping me and Michelle helped later on how to contact my credit card company and the Better Business Bureau to file formal complaints. Our room and the facility were great and real clean and neat, breakfast was good, but most important I received the best help I've ever received from a hotel in my life. You see, my wife Mary and I are seniors and I'm a 100% disabled veteran service connected so I'm challenged with this kind of thing. I was stayed there for medical appointments after a severe car accident. I give Stacy, DJ, and Michelle an A+ for the best service and help possible. Thank you from the bottom of our hearts! Don & Mary Schroeder…
Read more
Date of stay: November 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from DJ Miller, General Manager at Home2 Suites by Hilton Omaha West, NE
Responded 18 Nov 2022
Thanks for the great review about your say with us.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The property had spacious comfortable rooms, nice outdoor patios, barbecue area, and a great breakfast, delicious pancakes. The room had a small kitchen area. The bed was very comfortable and a large vanity in the bathroom. The front desk staff very friendly and helpful. The hotel also had a section which was a Tru hotel, I think it had smaller rooms. The confusing thing was that it had a separate breakfast area off the lobby. The hotel is dog friendly, but $50 pet fee. They also have an EV charging station.
Read more
Date of stay: September 2022
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from DJ Miller, General Manager at Home2 Suites by Hilton Omaha West, NE
Responded 18 Nov 2022
Thanks for the great review about your stay with us.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We loved the pool, the beds were comfy, and breakfast was yummy (waffles, breakfast sandwiches, cereal, toast). Great stay for my family of six! We brought a cot and had a suite with 2 queens plus a sofa bed. Staff provided extra sheets and blankets for us. All staff were friendly and helpful.
Read more
Date of stay: July 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from DJ Miller, General Manager at Home2 Suites by Hilton Omaha West, NE
Responded 18 Nov 2022
Thanks for the great review about your stay with us.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I was informed at check in that their room key system was down and would “hopefully” be fixed by the next day. The front desk had to follow us to our room every single time we needed in. This caused a LOT of frustration on my end, because I have a younger daughter that doesn’t like being cooped up in a room for long periods of time. We also had to have them let us in the pool every time we went as well, since we didn’t have a room key. Needless to say, we stayed 3 days and never had a room key the entire time. Because of this issue, there were times we waited 15-20 minutes at the desk waiting for the staff to return and take us to our room. On top of this, some of the staff was extremely rude about having to take us to our room each time. There was also one instance where my family heard staff fighting about how it was “bs” that they had to walk everyone to their rooms. The pool was green-looking and was so chlorinated that our hair was damaged and eyes burning for days after swimming. Someone was smoking pot in our hallway and it was so potent we could smell it in our room….and the staff shrugged it off. As far as the room itself goes, there wasn’t too much negative. We found a couple cob webs in the upper corners and the tile floors in the kitchenette and bathroom were sticky enough for our shoes to continuously make dirt prints and have that nasty sticky sound as you’re walking on them. We ended up just cleaning them with a towel and water on our first night to get the sticky off. Last negative thing I’ll say was that upon checkout, when confronted with these things, the lady at the front desk rolled her eyes and said “sorry about that.” And stated that she could not offer any kind of remedy to make it right.…
Read more
Date of stay: July 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Michelle Dougherty, Other at Home2 Suites by Hilton Omaha West, NE
Responded 5 Jul 2022
I am so sorry for your experience at our property. We are working on fixing the issues you described and I will get with my staff about their customer service. Again I do apologize.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I had a change of travel plans and wasn't able to make my stay at this hotel, but I forgot to cancel my reservation and was charged a no-show fee. I reached out to Hilton and the hotel agreed to refund the fee. I appreciate the hotel's customer-friendly policies because many would rather take the quick buck. This hotel will be at the top of my list when I return to Omaha.
Read more
Date of stay: April 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from DJ Miller, General Manager at Home2 Suites by Hilton Omaha West, NE
Responded 14 Jun 2022
Thanks for the great review about your stay with us.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The infrastructure is crumbling. First off the pavement outside is full of holes and crumbling, it hasn't been that bad of a Winter. Door latch on pocket door had been destroyed by previous people, it did get repaired by staff across the street. Light above shower didn't work at all. Passive bathroom ventilation/suction didn't work, held up a Kleenex and there was zero suction. The drywall tape reflects that also, it was coming off. A/C system, during daytime set it at 68 degrees and came back to a 62 degree room, night time it worked OK. Light, reading light above bed was barely holding on and crooked. Sheets on the bed were thread bare. Staff for the most were rude. Breakfast, don't get me started. Mostly out of everything and poor quality when it was available.
Read more
Date of stay: May 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from DJ Miller, General Manager at Home2 Suites by Hilton Omaha West, NE
Responded 18 May 2022
Thanks for the review about your stay with us. I do apologize for the issues you had during your stay with us. Please reach out if you want to talk about your stay in more depth.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$149 - US$216 (Based on Average Rates for a Standard Room)
LOCATION
United StatesNebraskaOmaha
Is This Your Tripadvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your ListingHOME2 SUITES BY HILTON OMAHA WEST, NE: UPDATED 2023 Hotel Reviews, Price Comparison and 82 Photos - Tripadvisor
Frequently Asked Questions about Home2 Suites by Hilton Omaha West, NE
Which popular attractions are close to Home2 Suites by Hilton Omaha West, NE?
Nearby attractions include Village Pointe (0.9 km), Funny Bone Comedy Club (0.7 km), and Blue Pomegranate Gallery (0.7 km).
What are some of the property amenities at Home2 Suites by Hilton Omaha West, NE?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Home2 Suites by Hilton Omaha West, NE?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Home2 Suites by Hilton Omaha West, NE?
Guests can enjoy free breakfast and barbeque facilities during their stay.
Is parking available at Home2 Suites by Hilton Omaha West, NE?
Yes, free parking is available to guests.
What are some restaurants close to Home2 Suites by Hilton Omaha West, NE?
Conveniently located restaurants include Firebirds Wood Fired Grill, Johnny's Italian Steakhouse, and Kona Grill.
Are there opportunities to exercise at Home2 Suites by Hilton Omaha West, NE?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Does Home2 Suites by Hilton Omaha West, NE have an airport shuttle?
Yes, Home2 Suites by Hilton Omaha West, NE offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Home2 Suites by Hilton Omaha West, NE?
Yes, laundry service and self serve laundry are offered to guests.
Are pets allowed at Home2 Suites by Hilton Omaha West, NE?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Home2 Suites by Hilton Omaha West, NE offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.