Hotel Deco
1504 Harney St, Omaha, NE 68102-2211
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Dining (21)
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Avg. S$162 /night, 1/15 - 1/16
S$242
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About
#16 of 93 hotels in Omaha
Location
Rooms
Value
Cleanliness
Service
Sleep Quality
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Designed to serve the most discerning guests, the Historic Hotel Deco provides elegant and exquisite accommodations and exceptional, personalized service. The Hotel Deco is Omaha’s only Luxury Boutique Hotel. For arts & entertainment, guests enjoy the nearby Historic Old Market in Downtown Omaha.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Free airport transportation
Business Centre with Internet Access
Conference facilities
Baggage storage
Paid private parking on-site
Wifi
Restaurant
Breakfast available
Complimentary Instant Coffee
Happy hour
Wine / champagne
Airport transportation
Banquet room
Meeting rooms
Newspaper
Non-smoking hotel
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Housekeeping
Minibar
Cable / satellite TV
Walk-in shower
Room service
Safe
Separate living room
Sofa
Telephone
VIP room facilities
Wardrobe / wardrobe
Clothes rack
Iron
Laptop safe
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
Complimentary toiletries
Hair dryer
Room types
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Art Deco Style
Quirky Hotels
Languages Spoken
English, Spanish, Italian
Location
1504 Harney St, Omaha, NE 68102-2211
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 92 out of 100
92
Eppley Airfield
6.2 km•
See all flights
Car Hire
82 Restaurants
within 0.5 kilometers
Reviews
4.0
832 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
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Hotel Deco is celebrated for its cleanliness, with guests consistently mentioning the well-kept conditions and comfortable beds. While most travelers enjoy the modern amenities and comfortable rooms, a few have pointed out maintenance issues. The hotel's prime location is frequently highlighted, offering easy access to nearby attractions, restaurants, and entertainment.
Guests are enamored with its unique decor and inviting atmosphere, adding to the charm of their stay. Many commend the attentive and friendly service, and the value for money, particularly noting the reasonable pricing for amenities like breakfast.
Location
Convenient
Atmosphere
Inviting
Rooms
Comfortable
Value
Reasonable
Cleanliness
Spotless
Service
Attentive
Amenities
Well-appointed
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Detailed Reviews
We enjoyed our stay at Hotel Deco. The location is perfect for anyone who is going to the Orpheum for a show.
The hotel itself and the room is beautiful. It has clearly been nicely renovated. The robes were a very nice touch and definitely added to the luxury hotel feeling.
There were a few downfalls:
+ I have a Nespresso at home that I love, but the coffee from this one was terrible.
+ If you are a light sleeper, you will need to sleep on a higher floor. We were on the 4th floor and could hear all the street noises.
+ My biggest complaint would be that we had no hot water in the shower. It is a fancy panel system, so first we thought we must just not know how to use it. We looked up a YouTube tutorial, and it was clear something was wrong with the shower. It was only producing ice cold water. We were leaving the morning we discovered this, but I called the front desk to let them know. I was disappointed that instead of an apology, they just said “thanks for letting us know; we will have maintenance look at it.” Not having a working shower in a hotel room is a pretty large inconvenience. I’m not expecting mountains to be moved, but I would have appreciated a more concerned response.
The hotel itself and the room is beautiful. It has clearly been nicely renovated. The robes were a very nice touch and definitely added to the luxury hotel feeling.
There were a few downfalls:
+ I have a Nespresso at home that I love, but the coffee from this one was terrible.
+ If you are a light sleeper, you will need to sleep on a higher floor. We were on the 4th floor and could hear all the street noises.
+ My biggest complaint would be that we had no hot water in the shower. It is a fancy panel system, so first we thought we must just not know how to use it. We looked up a YouTube tutorial, and it was clear something was wrong with the shower. It was only producing ice cold water. We were leaving the morning we discovered this, but I called the front desk to let them know. I was disappointed that instead of an apology, they just said “thanks for letting us know; we will have maintenance look at it.” Not having a working shower in a hotel room is a pretty large inconvenience. I’m not expecting mountains to be moved, but I would have appreciated a more concerned response.
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Date of stay: December 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thought we would stay at a highly rated hotel downtown when visiting our daughter at Creighton. We were disappointed that our experience wasn't the splurge we were hoping for.
It all started with the valet parking when we arrived. Limited number of valet parking spots for full-size truck even when I asked about availability when making reservation. Had to search for street parking when returning to hotel after dinner. Valet waits up to 1/2 hour when leaving the hotel as well. Lone valet runner could have used a little help during the day.
Fan in room was very loud which made it difficult to sleep. Loose bathroom fixtures and burnt-out light took away from great shower with multiple water jets.
Had to go to another restaurant for breakfast with college kid since Deco's was unexpectedly closed. Culprit Cafe and Bakery was great, BTW.
Beautiful Art Deco interior with prime location near old market.
It all started with the valet parking when we arrived. Limited number of valet parking spots for full-size truck even when I asked about availability when making reservation. Had to search for street parking when returning to hotel after dinner. Valet waits up to 1/2 hour when leaving the hotel as well. Lone valet runner could have used a little help during the day.
Fan in room was very loud which made it difficult to sleep. Loose bathroom fixtures and burnt-out light took away from great shower with multiple water jets.
Had to go to another restaurant for breakfast with college kid since Deco's was unexpectedly closed. Culprit Cafe and Bakery was great, BTW.
Beautiful Art Deco interior with prime location near old market.
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Review collected in partnership with this hotel
Date of stay: February 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Elaine Hartline, General Manager at Hotel Deco
Responded 20 Feb 2020
Dear mikeMN533, Thank you for taking the time to provide feedback regarding your recent visit to our hotel. Please accept my sincere apology for the valet and restaurant encounter you experienced during your stay. We pride ourselves on delivering excellence, and appreciate being advised when we fall short of this goal. I will share this review with the hotel staff to use as a learning tool, because we can't do better if we don't know better. It's feedback, like yours, that allow us to make the changes necessary to enhance our guest experience. Sincerely, Elaine Hartline
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A lot to digest? Read an AI-generated summary of recent traveller reviews.
We stayed in the King Whirlpool Suite and although it was a beautiful room with lots of amenities, there was a lot lacking that I would have expected from such a nice suite. There were very few towels in the room, the bathroom itself was nice, but there were various spots that showed age, and the mirror above the whirlpool was covered in water spots. The staff was very responsive to our needs, but a lot of things I would have expected to be taken care of, simply were not done. The room seems to need a little upkeep to make it more desirable, based on the way it is advertised.
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Review collected in partnership with this hotel
Date of stay: March 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Elaine Hartline, General Manager at Hotel Deco
Responded 5 Mar 2020
Dear andrewY3774MM, Thank you for taking the time to leave the hotel a review. I use feedback, like yours, as a communication tool to our team members to improve upon the details we can to enhance our guest experience. The whirlpool room is one of our guests favorites, and we want to ensure we provide the memorable stay you expected. I appreciate your compliments. Please come and stay with us again. Sincerely, Elaine Hartline
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Would not select this hotel again. My daughter's wedding was in Omaha so this was the hotel used for the wedding party. We had many rooms in the hotel for out of state guests as well as those of us who live in Lincoln and cities in Nebraska. The front desk staff lacked personality. The phone in the room didn't work so I had to use my cell phone and go through a number of prompts to reach the front desk. The phone never did work. The maintenance person told me they would take $20 off my room charge - which never was reflected on the final folio. The rooms are dated. The doors are thin and have a visible gap at the bottom so you hear everything in the hall, including the couple next door enjoying themselves. The bathroom lighting is horrible for makeup application. The portable light up makeup mirror that is in each bathroom holds about a 30 second charge and no charger included in the room for the mirror. So you have to take the mirror near the window in the room to apply makeup. There is minimal water pressure for the sink, shower and toilet. The shower, while equipped with various shower heads, has instructions to operate it. This proved difficult for my senior mom, who I had to go assist in a different room. We reserved the mezzanine level for Sunday brunch with immediate family to open gifts. We had to bus our own table, constantly ask for water and coffee. But given that we had a party over a certain number, the server received an automatic 20% gratuity for doing the bare minimum. When you want a good experience, this is not the place to have it. Although they certainly made it memorable - but not in a good way.
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Date of stay: June 2023Trip type: Travelled with family
Value
Location
Service
Room Tip:Â Look any place else first.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Paul Curley, General Manager at Hotel Deco
Responded 25 Jul 2023
We, thank you for taking the time to give us feedback from your stay. It is appreciated and your comments are being reviewed by the corresponding Department Heads, in order to serve our Guest(s) better in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My wife and I just stayed at Hote Deco. It was meant to be a first relaxing night away from or newborn while grandma and grandpa watched her. We thought we would splurge and get a nice hotel downtown, enjoy a good dinner, a little nightlife, and have a blissful uninterrupted sleep.
Upon checking in, we noticed our room was about 80 degrees. We promptly turned the air on and found out it didn’t work. So on our way out at about 5pm we stopped by the front desk to mention it and see if we could get someone to fix it. When we returned from our evening out at around 10pm, we found the window open in our room, letting the cool night air in, but the ac was still broken. The little tiny window wasn’t enough to drop the temperature much below 78, leaving the room very hot, stuffy and uncomfortable. Furthermore all the sounds associated with a warm Saturday night in downtown came through the open window. Including, cars motorcycles, and drunken bar patrons.
Hands down the most uncomfortable, restless, terrible sleep I have ever gotten. That’s coming from someone that’s used to caring for a newborn. I was very disappointed in hotel deco. The staff was nice enough, but the lack of attention to the room and guests needs us just not
Upon checking in, we noticed our room was about 80 degrees. We promptly turned the air on and found out it didn’t work. So on our way out at about 5pm we stopped by the front desk to mention it and see if we could get someone to fix it. When we returned from our evening out at around 10pm, we found the window open in our room, letting the cool night air in, but the ac was still broken. The little tiny window wasn’t enough to drop the temperature much below 78, leaving the room very hot, stuffy and uncomfortable. Furthermore all the sounds associated with a warm Saturday night in downtown came through the open window. Including, cars motorcycles, and drunken bar patrons.
Hands down the most uncomfortable, restless, terrible sleep I have ever gotten. That’s coming from someone that’s used to caring for a newborn. I was very disappointed in hotel deco. The staff was nice enough, but the lack of attention to the room and guests needs us just not
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Review collected in partnership with this hotel
Date of stay: March 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Elaine Hartline, General Manager at Hotel Deco
Responded 12 Mar 2020
Dear jakewagner2020, I am terribly disappointed reading the feedback from your recent stay. At your earliest convenience, I would like the opportunity to discuss further. You can contact me at elaine@aparium.com Sincerely, Elaine Hartline
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed at the Hotel Deco on our way from Denver to Minneapolis. We had never stayed in Omaha and thought the hotel sounded interesting. It did not disappoint. We stayed on the 9th floor and it was very quiet. Our room was newly renovated with a tasteful modern feel, very comfy bed, and very updated bathroom. The operation of the spa shower was not intuitive but we eventually figured it out. Staff told us that directions were coming for the shower and the coffee maker (about the best hotel room coffee I'd ever had!) We had breakfast (not included) in the restaurant on the premises, which was also newly renovated. The breakfast was excellent. Valet parking is available for an additional cost but we parked at the meters right outside.
The staff was very friendly and helpful. Great value and recommend highly!
The staff was very friendly and helpful. Great value and recommend highly!
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Date of stay: October 2021
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
House keeping is terrible (they only came by once in the 3 nights we were there) and hotel is not insulated well. Room windows leak air or make very loud crazy noises. If your on 3 you will hear everything that happens on the street. The front desk people are nice and try. The lounge is nice but the food is very over priced. The female waitress we had our first night appeared very annoyed that our large group was down there ordering drinks. The rest of the staff I came in contact in there was very nice and friendly. The valet/shuttle guys were also very nice. We stayed here due to being right next door to the wedding venue and was more expensive then our other options. Sadly very disappointed.
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Review collected in partnership with this hotel
Date of stay: December 2019Trip type: Travelled with family
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from elainehartline, General Manager at Hotel Deco
Responded 3 Jan 2020
Dear Tiffers03, Thank you for providing feedback from your recent stay. I was sorry to read that our service was unable to meet your expectations, but I appreciate the detailed review, because we can't do better if we don't know better. I know the hustle and bustle of Harney Street can be loud at times, especially with the holidays, but it's information we should share at check-in to ensure guest experience isn't affected. I was happy to read that our front desk and valet team were friendly and inviting, and the compliment will be well received by staff members. I heard the offsite wedding was beautiful, and I hope you had a safe trip home. Wishing you a Happy New Year Sincerely, Elaine Hartline
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Pros: Room had fun, fresh, modern decor.
Cons: At check-in, we were told since it wasn't 4pm (we arrived at 2:15ish pm), we would need to be a fee to access a room. We were told there were rooms available and ready for check-in; however, their policy would not allow "early" check in unless we paid an additioal the fee (~$35). This seemed odd and after we pointed out that the Hotel Deco website does not state this additional fee, could they make an exception. They finally offered us to check in at 3 pm and would waive the fee. What made this even more ridiculous was the outside temperature (heat index) was over 110 and they wanted us to leave and return in about 45 mins. This is clearly a junk fee for 'early' check in.
Cons: At check-in, we were told since it wasn't 4pm (we arrived at 2:15ish pm), we would need to be a fee to access a room. We were told there were rooms available and ready for check-in; however, their policy would not allow "early" check in unless we paid an additioal the fee (~$35). This seemed odd and after we pointed out that the Hotel Deco website does not state this additional fee, could they make an exception. They finally offered us to check in at 3 pm and would waive the fee. What made this even more ridiculous was the outside temperature (heat index) was over 110 and they wanted us to leave and return in about 45 mins. This is clearly a junk fee for 'early' check in.
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Date of stay: August 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
If I could give them negative stars, I would.
Update: After everything, we were still charged the full amount despite not staying there and being told we wouldn’t be charged. I called the hotel, the woman who was working never checked us out so their system shows we stayed all 3 nights when we were there for under 1 hour.
This place is NASTY and the customer service is atrocious. The lobby was dirty, and even though we were the only people there and had a reservation, it took over 30 minutes to check in. Then, we get to our room, and despite there being almost no one in the hotel, we were placed beside a room with multiple small dogs that barked constantly. The room had very clearly dried male ejaculation all over the nightstand, dust caked on the vents (it was fuzzy), the light in the bathroom was broken, there were no sheets on our bed, the sugar for the coffee was either already open and used or had been sprayed with cleaners, they didn’t replace the coffee pods, there was hair on the pillows, the floors were dirty, and the room looked absolutely nothing like the photos and was about half the size of the online photos.
Given the state of the room, we went to the front desk, because we absolutely were not paying $140/night for something that disgusting. The woman at the front desk was very rude, making accusations that we were exaggerating, said she didn’t remember us checking in 20 minutes before hand, and kept just rudely talking at us when we were calmly standing there not talking while we waited. After another worker came back with pictures she said she would refund the room so we could leave, but then refused to give us anything saying we wouldn’t be charged and told us the charge wouldn’t process. Well, we were in fact charged, so now we have to fight with the card company and Hotel Deco to get our money back. This is on top of us having to suddenly having to find a hotel at 9:30pm after driving for 9 hours.
Oh and cherry on top of the cake was that the only parking was valet, but the valet wouldn’t park your car or even acknowledge you. He just sat inside the door to the hotel on his phone. He wouldn’t even open the door for guests carrying all their luggage (because there is no luggage cart). And no, the valet wasn’t some lazy young person, he was definitely at least 60-65 years old.
Update: After everything, we were still charged the full amount despite not staying there and being told we wouldn’t be charged. I called the hotel, the woman who was working never checked us out so their system shows we stayed all 3 nights when we were there for under 1 hour.
This place is NASTY and the customer service is atrocious. The lobby was dirty, and even though we were the only people there and had a reservation, it took over 30 minutes to check in. Then, we get to our room, and despite there being almost no one in the hotel, we were placed beside a room with multiple small dogs that barked constantly. The room had very clearly dried male ejaculation all over the nightstand, dust caked on the vents (it was fuzzy), the light in the bathroom was broken, there were no sheets on our bed, the sugar for the coffee was either already open and used or had been sprayed with cleaners, they didn’t replace the coffee pods, there was hair on the pillows, the floors were dirty, and the room looked absolutely nothing like the photos and was about half the size of the online photos.
Given the state of the room, we went to the front desk, because we absolutely were not paying $140/night for something that disgusting. The woman at the front desk was very rude, making accusations that we were exaggerating, said she didn’t remember us checking in 20 minutes before hand, and kept just rudely talking at us when we were calmly standing there not talking while we waited. After another worker came back with pictures she said she would refund the room so we could leave, but then refused to give us anything saying we wouldn’t be charged and told us the charge wouldn’t process. Well, we were in fact charged, so now we have to fight with the card company and Hotel Deco to get our money back. This is on top of us having to suddenly having to find a hotel at 9:30pm after driving for 9 hours.
Oh and cherry on top of the cake was that the only parking was valet, but the valet wouldn’t park your car or even acknowledge you. He just sat inside the door to the hotel on his phone. He wouldn’t even open the door for guests carrying all their luggage (because there is no luggage cart). And no, the valet wasn’t some lazy young person, he was definitely at least 60-65 years old.
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Date of stay: October 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Great location, a good bed and a great shower were not enough to overcome the dreariness of the dimly lit battleship gray hallways and sparsely decorated rooms. We were interested in staying in an Art Deco themed hotel but this one failed to deliver what the name promised. I couldn’t help but think of how many better options were available.
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Review collected in partnership with this hotel
Date of stay: February 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Elaine Hartline, General Manager at Hotel Deco
Responded 25 Feb 2020
Dear 402eb2020, Thank you for the candid feedback in your review. While the comfy beds and spa-like showers are among our guests favorite - we know we have areas for opportunity. It's honest feedback, like yours, that allow me to address these details with our hotel team to ensure we are making the changes necessary to provide the best guest experience. Should you have the opportunity to travel to Hotel Deco in the future, please do not hesitate to reach out to me directly at elaine@aparium.com Sincerely, Elaine Hartline
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hello Ben,
Hotel Deco is located directly across the street from the Orpheum theater.
Thank you,
Elaine Hartline
We did not try the whirlpool room, but use of the minibar in our hotel room would be added to our charges.
I agree with Greg.... they always took us to Creighton to see our kids... pickup us up too....
enncle asked a question Apr 2018
Newcastle upon Tyne, United Kingdom5,965 contributions1,928 helpful voteHow much for parking? Thank you enncle
If they refuse to valet you, the parking is $1.25/hr for curbside parking that has to be renewed ever 2 hours. Free from 9pm to 9am.
Yes that is correct, Hotel Deco XV does provide luxury car service too and from the airport.
Please call ahead with flight information so you can be added to the list and we can monitor your flight arrival.
Let us know if there is anything else we can help you with.
mk
"Be prepared to handle your own bags and don't count on the front desk for restaurant recommendations."Read full review
"It’s valet parking only but there are some metered parking spaces near the hotel. "Read full review
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PRICE RANGE
S$183 - S$266 (Based on Average Rates for a Standard Room)
LOCATION
United StatesNebraskaOmaha
NUMBER OF ROOMS
89
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Frequently Asked Questions about Hotel Deco
Which popular attractions are close to Hotel Deco?
Nearby attractions include First National's Spirit of Nebraska's Wilderness and Pioneer Courage Park (0.3 km), Get Out Omaha (0.3 km), and Old Market (0.5 km).
What are some of the property amenities at Hotel Deco?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Hotel Deco?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel Deco?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hotel Deco?
Yes, a parking garage, paid private parking on-site, and paid public parking on-site are available to guests.
What are some restaurants close to Hotel Deco?
Conveniently located restaurants include Block 16, M's Pub, and Plank Provisions.
Are there opportunities to exercise at Hotel Deco?
Yes, guests have access to a fitness centre during their stay.
Does Hotel Deco have an airport shuttle?
Yes, Hotel Deco offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Hotel Deco have airport transportation?
Yes, Hotel Deco offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Hotel Deco located near the city centre?
Yes, it is 0.2 km away from the centre of Omaha.
Are any cleaning services offered at Hotel Deco?
Yes, dry cleaning and laundry service are offered to guests.