DoubleTree by Hilton Hotel Omaha Downtown
1616 Dodge Street, Omaha, NE 68102
Full view
View all photos(182)182
Room & Suite (64)
Pool & Beach (4)
View prices for your travel dates
Contact accommodation for availability.
There are similar hotels available.
View allDid you already book this hotel?
Tell us so we can help you plan.
Avg. S$147 /night, 12/3 - 12/4
S$193
per night
S$153
per night
S$113
per night
Dec
Jan
3 Dec
Today
5 Dec
7 Dec
9 Dec
11 Dec
13 Dec
15 Dec
17 Dec
19 Dec
21 Dec
23 Dec
25 Dec
27 Dec
29 Dec
31 Dec
2 Jan
Reflects recent average nightly prices reported by our partners, and may not include estimated taxes or fees. Price at checkout may differ.
Cheaper
Average
Higher
About
3.5
#40 of 93 hotels in OmahaLocation
Rooms
Value
Cleanliness
Service
Sleep Quality
In Omaha, Nebraska, the center of the country, you're the center of attention. At the crossroads of the country, we're close to everything. Great attention at a great location is what you will receive at the Doubletree Hotel & Executive Meeting Center Omaha-Downtown. Whatever your reasons are for visiting Omaha, Nebraska, we are close. Airport - Eppley Airfield (OMA) is just four miles from downtown Omaha. A complimentary shuttle waits for a short 10 minute drive to the hotel. Parking is available for $10. Business - The hotel is located in the heart downtown Omaha. Located across the street from First National Bank and Union Pacific, many business travelers enjoy the "pay to park only once" concept.
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Bar / lounge
Kids stay free
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Car park
Wifi
Paid internet
Indoor pool
Heated pool
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Free airport transportation
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Concierge
Newspaper
Non-smoking hotel
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
Room features
Air conditioning
Room service
Safe
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Centrally Located
Mid-range
Languages Spoken
English
Location
1616 Dodge Street, Omaha, NE 68102
Getting there
Good for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 85 out of 100
85
Eppley Airfield
5.9 km•
See all flights
Car Hire
40 Restaurants
within 0.5 kilometers
Reviews
3.5
1,596 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
Powered by AI
Nestled in the heart of the city, DoubleTree by Hilton Hotel Omaha Downtown receives accolades for its stellar location near dining and entertainment options. The hotel's cleanliness and serene atmosphere are highlights for guests seeking a tranquil retreat. However, opinions on value and room upkeep are mixed; while visitors appreciate the clean and comfortable accommodations, some suggest that the rooms could benefit from modernization and better maintenance.
The staff's friendliness and professionalism stand out, despite occasional service hiccups. Amenities are deemed adequate, though some guests find them lacking in comparison to the hotel's pricing.
Location
Convenient
Atmosphere
Welcoming
Rooms
Dated
Value
Expensive
Cleanliness
Clean
Service
Helpful
Amenities
Satisfactory
Was this helpful?
Tripadvisor is not responsible for this summary or the opinions in it. For more information, please read the traveller reviews and learn more about how the site works.
1,596Reviews13Q+A100Room tips
Traveller rating
- 551
- 350
- 284
- 201
- 210
Time of year
Traveller type
Language
Selected filters
- Filter
- English
Popular mentions
Sort by:
Detailed Reviews
Staff was rude and made me feel like I was an inconvenience, breakfast was expensive and horrible. Even the kids did not eat much of it and we were never asked if we were enjoying our meal. parking was kinda a pain in the ass.
Read more
Review collected in partnership with DoubleTree by Hilton
Date of stay: February 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from GM_Front_Desk, General Manager at DoubleTree by Hilton Hotel Omaha Downtown
Responded 12 Feb 2020
We are normally known for our exceptional attention to detail and stellar customer service, and we regret that we missed the mark. Rest assured, your thoughts of perceived rudeness will be investigated, and your concerns about breakfast will be shared with our dining team for further review. Your impression matters, and we hope you will give us another chance to serve you if your travels bring you back to our area.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We had a good stay. Nice lobby area. Very nice breakfast buffet option with lots of choices, fruit, almond milk, oatmeal, pastries, hot items. A Starbucks in lobby. Parking ramp is convenient just get front desk to validate and only 10 dollars. Front desk staff was friendly and helpful. Beds and sheets were decent. Bathroom small. I traded in points but the price was decent compared to other Hilton options I area. Would stay here again. And still the best part about doubletree according to my kids who are now 19 & 17 is the cookies!
Read more
Date of stay: February 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from GM_Front_Desk, General Manager at DoubleTree by Hilton Hotel Omaha Downtown
Responded 18 Feb 2020
Dear Bert, Thank you! We are so thrilled to have had the chance to host you here at Doubletree Hotel Omaha - Downtown / Old Market, and we will pass your comments along to our team. Cookies never grow old. It was a pleasure serving you, and we hope to see you again soon!
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A lot to digest? Read an AI-generated summary of recent traveller reviews.
The best feature of this hotel is the location; it is within walking distance of many downtown locations. This hotel overall has been remodeled since it was built but still has some maintenance issues. All the doorframes of the rooms down the hall have wear marks. The duvet cover had stains. Furniture was worn. Then there are other odd features. The parking garage doesn’t have the option to use your room key or phone, so every time you go in you have to get your new parking ticket validated at the front desk, and since there is only one person working(once the line was all the way across the lobby), then you have to wait or try to remember to get it validated or you have to pay to get out. My room was a huge suite but had such such a small bathroom. (The walk-in closet was larger!). The TV was older, the remote didn’t work well and the tv was not Netflix compatible. My rate came with a $15/day food and beverage credit that does not carry over, assuming this is because breakfast is not included, but then breakfast is $18. The coffee bar (“Starbucks” branded) is not open Sunday and on Saturday could not make hot/espresso drinks. There is a refrigerator case with sodas in the lobby. So I’m not sure I’ll stay here again.
Read more
Date of stay: July 2023Trip type: Travelled solo
Room Tip: Be sure to get your parking ticket validated
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jasmine Marquardt, Marketing at DoubleTree by Hilton Hotel Omaha Downtown
Responded 18 Jul 2023
Hello. Thank you for your feedback on your recent stay at DoubleTree by Hilton Omaha Downtown. We appreciate your comments and apologize for any inconveniences you experienced. We will address the maintenance issues and consider your suggestions for improvement. We hope to have the opportunity to welcome you back and provide a better experience in the future. Thank you for choosing our hotel.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel's Favourite
After Christmas due to the mess at all the airports, my friend and I got "stuck" here for 3 days. Upon our later arrival, we had not eate n anything but plane snacks and hurried to the restaurant, that closed early. The restaurant staff was awesome, packed us some chips, salsa, bar snacks, water and Ande's Candies.
We needed to rent a car and got awesome directions and assistance in extending our stay, making our way around town and recommendations for places to go from Dominique. She was awesome and never showed if she got sick of us showing up with more questions. Dominique got helped us to stay in our room, when we needed to extend our room. She helped to make our extended stay easy and pleasurable, and of course there were cookies.
Definitely recommend staying. The hotel was clean, conveniently located and Dominique and the other staff were awesome to work with.
We needed to rent a car and got awesome directions and assistance in extending our stay, making our way around town and recommendations for places to go from Dominique. She was awesome and never showed if she got sick of us showing up with more questions. Dominique got helped us to stay in our room, when we needed to extend our room. She helped to make our extended stay easy and pleasurable, and of course there were cookies.
Definitely recommend staying. The hotel was clean, conveniently located and Dominique and the other staff were awesome to work with.
Read more
Date of stay: December 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jasmine Marquardt, Marketing at DoubleTree by Hilton Hotel Omaha Downtown
Responded 16 Mar 2023
Hello. We appreciate this 5-star review! We take pride in offering guests an enjoyable and comfortable stay. We're happy to hear that is the case. We will be sure to pass your compliments on to Dominique. We look forward to your next stay!
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My wife and I and some of our wedding guests stayed at the Doubletree Downtown Omaha. There were also about 700 high school drama club kids there at the same time. Sounds like a recipe for disaster, right? Wrong! This hotel accommodated wonderfully. Our rooms were so quiet. Everyone had uninterrupted nights of sleep in very comfortable beds and spotless rooms. The restaurant had a limited menu for breakfast, but the food was delicious and more than enough.
Read more
Review collected in partnership with DoubleTree by Hilton
Date of stay: January 2020Trip type: Travelled with friends
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from GM_Front_Desk, General Manager at DoubleTree by Hilton Hotel Omaha Downtown
Responded 8 Jan 2020
Dear Laird, We love being identified as a facility with serene surroundings here at Doubletree Hotel Omaha - Downtown / Old Market. It is music to our ears to hear when we have met our guests' expectations. Our team will be happy to know that excellent food, spotless rooms, and comfy beds were the highlights of your stay. We look forward to sharing another exceptional experience when your travels bring you back our way!
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Recently stayed here for one night on a road trip across the country. I must first state that the staff was lovely and played no part in my negative review. Everything else was a dissapointment. Due to C19, I was one of only a handful of people in the entire hotel. I would assume they would try to put their best face forward when they have such limited reservations, so assume all rooms were similar. The hotel is in serious need of an update. An attempt at updating was lacking and laughable. A couple of power strips in the room had so many cords plugged into them that it looked like a fire hazard. No electrical outlet at all in the bathroom. 'Dorm room fridge' on a random table. Microwave, coffee, etc. was taking up most of the space on the 'work desk'. I put my dogs food and water bowls on the floor. Woke up the next morning to find them totally covered in ants and there were ants covering the floor in that area. I would have liked to have taken a shower to feel refreshed prior to starting my 8 hour drive that next morning, but after discovering the ants on the carpet and finding that the blow dryer (which I could not use in the bathroom due to no outlet) was sticky and filled with lint, I opted to just get out of there and move on down the road sans shower. I also wanted to fill my cooler with ice, but was knocked down by the rotting smell of garbage in the overflowing trashcan in the room with the ice machine. This was the worst hotel experience I have had in recent memory.
Read more
Date of stay: May 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from GM_Front_Desk, General Manager at DoubleTree by Hilton Hotel Omaha Downtown
Responded 2 Jun 2020
We are distressed that we failed to earn your recommendation and are deeply sorry for the experience you've detailed. We are highly committed to guest comfort and satisfaction, so we will share your concerns with the respective teams and address them right away. If there is any chance to regain your patronage and improve your perceptions, we would be grateful for it.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This hotel is in a great location, but there are many others in the area that would be a better place to stay for the same price. Rooms and public areas were not clean. A room down the hall from us flooded, so water extraction equipment ran, the hallway carpet was squishy, and smelled unpleasant. The front desk was uniformed on how we made our booking and unhelpful in resolving issues.
Read more
Review collected in partnership with DoubleTree by Hilton
Date of stay: February 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from GM_Front_Desk, General Manager at DoubleTree by Hilton Hotel Omaha Downtown
Responded 20 Feb 2020
We appreciate you finding the time to share some insight into your recent visit. It's saddening to hear about the issues you encountered. We will speak with our team to ensure that our goal to deliver attentive guest service and exceptional accommodations is fully realized. Please accept our apologies for the inconvenience this caused, and we look forward to improving your perceptions the next time you pass through town.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Which hotel is not being affected by COVID-19. For people who still travel like myself, the ones who are risking our lives providing crisis management assistance, is it too much to get even the most minimal service. It took the person at the Front Desk almost 10 minutes to check in the guest in front of me. I stood there waiting and waiting. Finally, I checked in online but the key did not work on my phone and needed a card key. I asked the person how they were handling breakfast, he said they would have Grab and Go bags. The next morning I asked for one and the person working told me they did not have any and acted as if I asked her for money out of her purse. I decided to check out instead and will be checking into another hotel. Terrible service for loyal patrons.
Read more
Date of stay: April 2020Trip type: Travelled on business
Rooms
Location
Service
Room Tip: Find another hotel. The service is terrible
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from GM_Front_Desk, General Manager at DoubleTree by Hilton Hotel Omaha Downtown
Responded 22 Apr 2020
Thank you for your thoughts on your recent visit. We always aim to deliver a quality experience, so it is unfortunate that our service and amenities were not to your expectations. While we are doing our best to offer our guests the visit they deserve, we are also following CDC guidelines and operating at a limited capacity, with limited supplies. That being said, we understand that we did not deliver the visit you expected and will look into your concerns so we can continue to improve. We hope for another chance to impress you going forward.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Let just say that I will never be staying at a Hilton again. The room smelled like stale cigarettes, there were dirty towels hanging in our bathroom, no luggage rack, ripped ottoman, white stuff ALL over the walls. Customer service was a joke. A lot of people say Omaha folks are rude..I never believed it until now. The best service we got was from our guy at the bar, but we were also buying rounds for $55 each... Don't waste your money or your dignity here.
Read more
Review collected in partnership with DoubleTree by Hilton
Date of stay: January 2020Trip type: Travelled with family
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from GM_Front_Desk, General Manager at DoubleTree by Hilton Hotel Omaha Downtown
Responded 23 Jan 2020
Dear Retha, The issues you raise are important to us. Please accept our apologies for any concerns about cleanliness and service. Your feedback helps us improve, and we'll pass your comments along to the appropriate staff members. If you're in the area again, we hope you'll allow us another chance to impress you.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
In town for a wedding. We were very happy with the staff and accommodations here. The pool for a hotel pool was impressive. The water was clear and no chlorine smell. My only negative on this hotel is the parking ramp. It's run by a third party and was a nightmare when we lost our parking ticket. If Hilton could figure out a way to let guests use their room keys to park it would be awesome. The other issue we had with parking is a very large conference was ending as we were trying to get into the ramp and park. The line of cars made it a 45 minute wait. This was completely the fault of the parking management as they had one person on staff trying to exit all of these cars through one lane.
Read more
Date of stay: October 2021
Location
Service
Sleep Quality
Room Tip: Higher floors and end rooms
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jasmine Marquardt, Marketing at DoubleTree by Hilton Hotel Omaha Downtown
Responded 30 Nov 2021
Thank you for taking the time to share your experience with us. We sincerely appreciate your feedback about the parking situation. We hope to have you back again in the near future.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
No, the DoubeleTree by Hilton Omaha Downtown does not offer smoking rooms.
Yes 👍
They’re going floor by floor. Last time I was there I was placed in a renovated floor. Nice but strong smell of paint in the room.
No, they cannot.
"If you're parking in the hotel garage and have anything larger than a mid-size, be sure you know how to maneuver your vehicle. 6' 5" clearance & tight corners."Read full review
"The rooms are not clean. Stained tubs, stained ceilings. Water leaking through ceiling. $4 for a bottle of water. Ridiculous "Read full review
"Showers are odd in that you pull out the valve to turn on. Trust me this will throw you off. GPS takes you to back of hotel for me"Read full review
…
PRICE RANGE
S$133 - S$187 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
doubletree hotel omaha downtown, omaha doubletree, doubletree omaha
LOCATION
United StatesNebraskaOmaha
NUMBER OF ROOMS
414
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Is This Your Tripadvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your ListingDOUBLETREE BY HILTON HOTEL OMAHA DOWNTOWN | UPDATED 2024 Reviews, Price Comparison and 182 Photos (NE) - Tripadvisor
Frequently Asked Questions about DoubleTree by Hilton Hotel Omaha Downtown
Which popular attractions are close to DoubleTree by Hilton Hotel Omaha Downtown?
Nearby attractions include First National's Spirit of Nebraska's Wilderness and Pioneer Courage Park (0.10 km), Omaha Performing Arts (0.4 km), and Wicked Rabbit (0.4 km).
What are some of the property amenities at DoubleTree by Hilton Hotel Omaha Downtown?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
What food & drink options are available at DoubleTree by Hilton Hotel Omaha Downtown?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at DoubleTree by Hilton Hotel Omaha Downtown?
Yes, a parking garage, paid private parking on-site, and paid public parking on-site are available to guests.
What are some restaurants close to DoubleTree by Hilton Hotel Omaha Downtown?
Conveniently located restaurants include Block 16, 801 Chophouse at the Paxton, and Sullivan's Steakhouse.
Are there opportunities to exercise at DoubleTree by Hilton Hotel Omaha Downtown?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Does DoubleTree by Hilton Hotel Omaha Downtown have an airport shuttle?
Yes, DoubleTree by Hilton Hotel Omaha Downtown offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does DoubleTree by Hilton Hotel Omaha Downtown have airport transportation?
Yes, DoubleTree by Hilton Hotel Omaha Downtown offers airport transportation for guests. We recommend calling ahead to confirm details.
Is DoubleTree by Hilton Hotel Omaha Downtown located near the city centre?
Yes, it is 0.3 km away from the centre of Omaha.
Are any cleaning services offered at DoubleTree by Hilton Hotel Omaha Downtown?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at DoubleTree by Hilton Hotel Omaha Downtown?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.