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Doubletree Hotel Omaha - Downtown / Old Market

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Traveller (112)
Room & Suite (39)
Dining (2)
Overview
  • Excellent36%
  • Very good25%
  • Average18%
  • Poor12%
  • Terrible9%
Travellers talk about
“double tree”(63 reviews)
“cookies”(105 reviews)
“shuttle service”(55 reviews)
AMENITIES
Free Wifi
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Free Airport Transportation
Room Service
3 Star Hotel
All hotel details
Additional information
Offers from Doubletree Hotel Omaha - Downtown / Old Market
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Doubletree Hotel Omaha - Downtown / Old Market
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
31 Jul1 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,177)
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1,173 results
Traveller rating
394
295
223
146
115
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LanguageEnglish
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394
295
223
146
115
Show reviews that mention
All reviewsdouble treecookiesshuttle serviceold marketbreakfast buffetomaha downtownwithin walking distancebusiness tripfree shuttlethe room was nicethe college world seriesconferenceconcertzoo
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1 - 5 of 1,173 reviews
Reviewed yesterday

From the yummy cookies at check-in to the delicious breakfast before check-out, everything was amazing. The staff is very friendly and helpful. The entire hotel is clean and comfortable. The location is perfect for walking to the Old Market.

Review collected in partnership with DoubleTree by Hilton
Thank deschepperwendyj
Hotel's Favourite
Reviewed 5 May 2018 via mobile

We stayed here the weekend of the Shareholder Meeting. We were well treated and the staff was friendly and efficient! The rooms need a little upgrading but the room service was quite good and the conference rooms were well equipped!

Thank Prego51
Response from Justin B, Front Office Manager at Doubletree Hotel Omaha - Downtown / Old MarketResponded 6 May 2018

Thank you for the kind review! We are currently in the final stages of planning a major renovation that we are very excited about. We look forward to seeing you again next year!

A TripAdvisor Member
1
Reviewed 2 days ago

Very rude staff at checkin. The pool has no water. Housekeeping did not clean the room. Cheerleaders were having a competition at the hotel and you literally couldn't get on the elevator. Staff and managers made little effort to fix anything. There was one bright...More

Review collected in partnership with DoubleTree by Hilton
Thank A TripAdvisor Member
Response from Justin B, Front Office Manager at Doubletree Hotel Omaha - Downtown / Old MarketResponded yesterday

I'm truly sorry about all the trouble you experienced at the DoubleTree. We have recently hired a new Executive Housekeeper we are excited about and are very excited to see renovations underway beginning with the pool area. We hope you will give us another chance...More

Reviewed 2 days ago

Why are all Double Tree Properties so out dated? Time for Hilton to invest into remodeling the ENTIRE property. Even lower quality Hampton Inns are better than this property. For being such a iconic location, time to catch up.More

Review collected in partnership with DoubleTree by Hilton
Thank RealEstateAudit2018
Response from Justin B, Front Office Manager at Doubletree Hotel Omaha - Downtown / Old MarketResponded yesterday

I'm terribly sorry for any trouble you experienced here at the DoubleTree. We have actually begun our renovation just recently starting with the pool area first and then will be moving on to all aspects of the hotel. I truly hope you will return to...More

Reviewed 3 days ago

Everything was great from room service to all the amenities. The room was nice and had a great view. The hotel had free wifi and cable as well. Although there wasn't a mini fridge there was a free ice and buckets on every floor.

Review collected in partnership with DoubleTree by Hilton
Thank generationiron27
Response from Justin B, Front Office Manager at Doubletree Hotel Omaha - Downtown / Old MarketResponded 2 days ago

Thank you very much for your nice review. We appreciate your feedback and look forward to seeing you the next time your travels bring you to Omaha.

View more reviews
About
Amenities
Top amenities
Pool
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Room Service
Shuttle Bus Service
Wheelchair Access
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$112 - US$216 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#17 Business Hotel in Omaha
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$112 - US$216 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#17 Business Hotel in Omaha
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (112)
Room & Suite (39)
Dining (2)
Pool & Beach (2)
Business Centre & Event Rooms (8)
Family and Play Areas (2)
Questions & Answers
Ask a question
michael m
7 February 2017|
AnswerShow all 6 answers
Response from sbuonanni16 | Property representative |
A great question. We do have 24 hour access into and out of our hotel! Sandy Buonanni General Manager
1
Vote
Chris P
12 December 2016|
AnswerShow all 2 answers
Response from Carol823 | Reviewed this property |
Haven't stayed there for NY. It's a small town
0
Votes
Chris P
12 December 2016|
Answer
Response from sbuonanni16 | Property representative |
Great Question! This is our 4th year hosting the biggest NYE event in the city with our partners from Z92 . We have multiple packages for our guest that include just the party or a complete package with room, party, dinner... More
0
Votes
Room Tips
"higher rooms give you a good view of OMaha."
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"Just don't stay here..."
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"Bicycles for rent in hotel lobby!"
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"The pool is on like the 3rd floor"
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