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Doubletree Hotel Omaha - Downtown / Old Market

PricelineUS$156*
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14/05/2017 15/05/2017
1 room 2 adults 0 children
US$175*
US$156*
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US$162*
US$162*
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Doubletree Hotel Omaha - Downtown \/ Old Market
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975 Reviews from our TripAdvisor Community

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There are newer reviews for Doubletree Hotel Omaha - Downtown / Old Market
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Showing 972: English reviews
Los Angeles, United States
Reviewed 2 weeks ago

Clean, friendly, efficient, helpful. I will always stay at this hotel wherever I can find one. The facilities and staff are first rate and always ready to please. The rooms are accessible and always spacious. The staff is always available. The food is excellent. The location of the hotel is excellent because of its proximity to the airport.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank 994melvinh
sbuonanni16, General Manager at Doubletree Hotel Omaha - Downtown / Old Market, responded to this review

Thank you for taking the time to complete a TripAdvisor review. We appreciate the wonderful scores and comments you gave us. I will be reviewing your survey with our team to inform them of the quality experience you've reported! I can't thank you enough on behalf of our operation for sharing your experience with us. It is certainly my hope...

Omaha, Nebraska
Reviewed 2 weeks ago

Paper thin walls. Could clearly distinguish every word that was being said in the room next to us and I assume vice versa was true. Bad breakfast. Poor service. Bed was at least comfortable and the location is convenient.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank 573coapoal
sbuonanni16, General Manager at Doubletree Hotel Omaha - Downtown / Old Market, responded to this review

Thank you for taking the time to review your stay with us. We apologize that your overall stay was affected by other guest and our breakfast. It is our goal to always provide the best service and hospitality from all of our areas. And we will be reviewing your comments with the staff as we work on improving our service....

Filley, Ne
Reviewed 3 weeks ago

When you pull up to this Doubletree it looks very impressive. Parking is fairly easy. The lobby and restaurant look nice. Conference area was fine. But the rooms do lack somewhat. Beds are fine. Bathroom very small. No mini fridge or microwave. Front desk help was ok but didn't seem to really enjoy all the youth around (we were there...

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Helpful?
Thank Veann J
sbuonanni16, General Manager at Doubletree Hotel Omaha - Downtown / Old Market, responded to this review

Thank you for taking the time to complete a TripAdvisor review. We appreciate the scores and comments you gave us. I will be reviewing your survey with our team to inform them of the experience you've reported so we can look at what we have done right and what we can improve on. I can't thank you enough on behalf...

Reviewed 3 weeks ago

Stayed for 4 nights while at HQ building for some rules testing. Stayed 10th floor. Hotel is much improved from my last stay thera about 4 years ago. Very clean and fresh. Excellent breakfast buffet. A very friendly and helpful front desk staff. Great time in bar with friends.

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Helpful?
Thank Thomas H
sbuonanni16, General Manager at Doubletree Hotel Omaha - Downtown / Old Market, responded to this review

Thank you for taking the time to complete a TripAdvisor review. We appreciate the wonderful scores and comments you gave us. Great to hear that we have made some positive steps since your last stay. I will be reviewing your survey with our team to inform them of the quality experience you've reported! I can't thank you enough on behalf...

Cayo Santa Maria, Cuba
Reviewed 4 weeks ago

Hotel was reasonably nice and staff were reasonably fine as well... I came to the hotel and checked in with no real issue but noticed it seemed to be very cold in the room but I turned the heat on and bundled up and tried to sleep ( which for me is particularly difficult during cold weather. I find it...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank stevenhI6949OK
sbuonanni16, General Manager at Doubletree Hotel Omaha - Downtown / Old Market, responded to this review

Thank you for taking the time to review your stay, we are happy that overall, you enjoyed your stay with us. We appreciate your thoughts on our HVAC system. It is a 2-pipe system and unfortunately with the weather in Omaha this year our team has to make tough choices on when we are running heat or cold as the...

Reviewed 25 March 2017 via mobile

Staff was extremely rude upon check in. One staff member argued with me during check in regarding my booking through Expedia. The rooms are outdated (paneling on the walls) and were very dirty. We opted to check out and pay for another room at a different hotel. I highly recommend NOT booking at this location.

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Helpful?
Thank Sara G
sbuonanni16, General Manager at Doubletree Hotel Omaha - Downtown / Old Market, responded to this review

Thank you for taking the time to review your stay with us. We apologize that our service at the front desk left a negative impression of your overall stay with us. It is our goal to always provide the best service and hospitality from all of our areas. And we will be reviewing your comments with the staff as we...

Metro Minneapolis-Saint Paul, Minnesota
Reviewed 24 March 2017

For a downtown hotel, I think price was average. Room was clean. My view of downtown was excellent. In a standard room, there is no fridge or microwave. The hotel does not provide valet or bell service - I had to track down a cart to haul my baggage in, check-in, bring bags to the room, then go back down...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Roxanne B
sbuonanni16, General Manager at Doubletree Hotel Omaha - Downtown / Old Market, responded to this review

Thank you for taking the time to complete a survey on your recent stay with our hotel. We always appreciate when guest let us know about their stay. This way we know what we are doing well and what we need to improve on it to make it right for your next stay. Again, we appreciate you letting us know...

Richmond, VA, United States
Reviewed 22 March 2017

This hotel is outdated and service is extremely slow. The hotel staff did not acknowledge my Hilton status and did not offer the signature DoubleTree cookie. Also waited 5 minutes before being helped at the bar and I had to go back to the front desk to ensure the restaurant was open for lunch since no one was there to...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank 292sherrys
sbuonanni16, General Manager at Doubletree Hotel Omaha - Downtown / Old Market, responded to this review

I would like to thank you for taking the time to share your thoughts with us. It is our goal to ensure each guest has a great experience during their stay. I apologize that we did not meet your expectations. I wanted to let you know that we do care about each and every one of our guest, and this...

Wheeling, United States
Reviewed 19 March 2017

Disappointed. I had stayed that this hotel a few years ago and was really impressed with the cleaness and beauty of this hotel. But on my recent stay there the hotel is really looking tired. My room needed an update and it had a musty smell. This is not what I expected from a Hilton Hotel, but I must say...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
1Thank Judith M
sbuonanni16, General Manager at Doubletree Hotel Omaha - Downtown / Old Market, responded to this review

Thank you for taking the time to complete a TripAdvisor review. We appreciate the scores and comments you gave us. I will be reviewing your survey with our team to inform them of the quality of experience you've reported. I can't thank you enough on behalf of our operation for sharing your experience with us.

Apollo Beach, United States
Reviewed 16 March 2017

Great location. Convenient to great restaurants and activities. If you don't have high expectations and don't mind below average service, this could be your place. Check-in was painful and felt bothersome versus welcomed. Breakfast restaurant had a great breakfast and the warm cookies provided at check in are still awesome. My room was ran down, closet off of rails are...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Z2057TVjc
sbuonanni16, General Manager at Doubletree Hotel Omaha - Downtown / Old Market, responded to this review

We highly value all feedback from our guests and I would like to thank you for taking the time to share your thoughts with us. It is our goal at the Doubletree By Hilton Omaha Downtown to ensure each guest has a great experience during their stay. We apologize for not meeting your expectations. Rest assured I will share your...

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14/05/2017 15/05/2017
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Hilton Omaha
Hilton Omaha
#10 of 82 in Omaha
1,311 reviews
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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Shuttle Bus Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Our DoubleTree by Hilton Omaha Downtown is located ideally in downtown Omaha, just off of I-480, and minutes from Eppley Airfield. We are minutes from everything, located across the street from First National Bank and Union Pacific, and 6 blocks from CenturyLink Center. We are also minutes from the Historic Old Market, Henry Doorly Zoo, Orpheum Theater, Midtown Crossing, and the Holland Performing Arts Center.Enjoy a warm and fresh DoubleTree cookie at anytime during your stay. Enjoy our luxurious accommodations, with thoughtful amenities such as a fitness center, indoor swimming pool, and excellent dining at our Signatures Restaurant. Omaha. Looking to host your own meeting? We have over 30,000 sq. ft of flexible meeting space in our Executive Meeting Center, as well as other flexible space. Come stay with us at our DoubleTree Omaha Downtown hotel and find out what you've been missing in Omaha! ... more   less 

Additional Information about Doubletree Hotel Omaha - Downtown / Old Market

Address: 1616 Dodge St, Omaha, NE 68102-1502
Region: United States > Nebraska > Omaha
Price Range: $168 - $621 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Doubletree Hotel Omaha - Downtown / Old Market 3.5*
Number of rooms: 413
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Orbitz, Expedia, Hotwire, Hotels.com, Travelocity, Priceline, Cancelon, TripOnline SA, HotelQuickly and getaroom.com so you can book your Doubletree Hotel Omaha - Downtown / Old Market reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Doubletree Hotel Omaha Downtown
Omaha Doubletree
Doubletree Omaha
Hotel Style:
#17 Business Hotel in Omaha
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Questions & Answers

Here's what travellers have asked, with answers from Doubletree Hotel Omaha - Downtown / Old Market staff and other travellers.
8 questions
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Lake Balboa, CA
over a year ago
Omaha, Nebraska
4 months ago
Omaha, Nebraska
4 months ago

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Questions? Get answers from Doubletree Hotel Omaha - Downtown / Old Market staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Dress warmly between seasons”
P1275EXamberm, 27 Apr 2017 | Read review
“Rooms facing south probably have a much better view than the north facing rooms”
Omahafamilyofsix, 12 Apr 2017 | Read review
“nice views from upper floors”
boc20, 31 Jan 2017 | Read review
“I'd probably get a room looking south to the Woodman tower.”
gilligan2011, 15 Oct 2016 | Read review
“Avoid rooms with connecting door”
luru, 5 Oct 2016 | Read review
5 of 5
Priceline
US$156* /night
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Booking.comUS$162
Doubletree.comUS$162
TripAdvisorUS$162
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Prices are for 1 room, 2 adults
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