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Doubletree Hotel Omaha - Downtown / Old Market

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Doubletree Hotel Omaha - Downtown \/ Old Market
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933 Reviews from our TripAdvisor Community

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There are newer reviews for Doubletree Hotel Omaha - Downtown / Old Market
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Showing 930: English reviews
Dublin, Ohio
Reviewed 10 October 2016

Good points: our room was clean; the breakfast buffet was good (note:extra charge!); the hotel is only 5--6 blocks from the terrific Joslyn Art Museum, so it's an easy walk there; a walk 4 or 5 blocks East and 10 or 12 South takes you to the Durham Museum (also terrific and worth the walk); there's interesting public art a...

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Helpful?
1Thank RLane_11
sbuonanni16, General Manager at Doubletree Hotel Omaha - Downtown / Old Market, responded to this review

We highly value all feedback from our guests and I would like to thank you for taking the time to share your thoughts with us. It is our goal at the Doubletree By Hilton Omaha Downtown to ensure each guest has a great experience during their stay. We apologize for not meeting all of your expectations. Rest assured I will...

Omaha, Nebraska
Reviewed 9 October 2016

We stayed at the double tree for 5 nights. They gave us warm cookies upon arival and the staff were extremely helpful. The breakfast is one of the best breakfast buffets Ive had at a hotel. Very easy to eat healthfully.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Miriam Z
sbuonanni16, General Manager at Doubletree Hotel Omaha - Downtown / Old Market, responded to this review

Thank you for taking the time to complete a survey on your recent stay with our hotel. We always appreciate when guest let us know when they have a good stay. This way, we know what we are doing is right and we can keep doing it. Appreciate all your comments on our breakfast as the team puts a lot...

Bloomington, Indiana
Reviewed 9 October 2016

Our room was very cold at check in. We increased room thermostat to 76F with no effect. Called guest services and learned that the entire hotel is set for cooling and has not yet switched over to heat system for the fall/winter. Only option was for them to bring a space heater and extra blankets to my room. Very disappointing,...

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Helpful?
Thank kmckboat
sbuonanni16, General Manager at Doubletree Hotel Omaha - Downtown / Old Market, responded to this review

I would like to thank you for taking the time to share your thoughts with us. It is our goal at the Doubletree By Hilton Omaha Downtown to ensure each guest has a great experience during their stay. We apologize for the heating and cooling issue. As it is always our goal to make every guest stay a pleasant stay....

Salt Lake City, Utah
Reviewed 6 October 2016

All the staff at Doubletree Hotel Omaha - Downtown/Old Market is phenomenal! Staci was wonderful to work with and our event ran so smoothly. The location is perfect and you will not regret scheduling an event here. Hotel is extremely clean and really helped to elevate our brand and services.

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Helpful?
Thank Zurixx
sbuonanni16, General Manager at Doubletree Hotel Omaha - Downtown / Old Market, responded to this review

Thank you for taking the time to complete a survey on your recent stay with our hotel. We always appreciate when guest let us know when they have a good stay. This way, we know what we are doing is right and we can keep doing it. Great to hear your event went well also. We take pride in making...

Blythewood, South Carolina
Reviewed 6 October 2016

Would not recommend this hotel to anyone. Very disappointed in Hilton/Doubletree hotel Downtown Omaha. We could not control our air/heat. Air was set for hotel so if we got cold, we had to order a space heater. What type of place has space heaters???? If you were hot and the air was not cool enough, you could order a fan!!!!!

Review collected in partnership with DoubleTree by Hilton
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Thank svl51
sbuonanni16, General Manager at Doubletree Hotel Omaha - Downtown / Old Market, responded to this review

Thank you for taking the time to review your stay with us. We apologize that heating and cooling issue and that it left a negative impression of your overall stay. It is our goal to always provide the best service and hospitality for our guest in all areas. We have been looking into our system and what we can do...

Vienna
Reviewed 5 October 2016

The staff was great, they even have an airport shuttle. Unfortunately, they couldn't get me a room on the HHonors floor and no upgrade as HHonors Diamond, always disappointing. The breakfast buffet, which was complimentary for elite members was surprisingly good. The hotel itself is somewhat older but well kept. The location is pretty good - it's an about 10-minute...

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Thank luru
sbuonanni16, General Manager at Doubletree Hotel Omaha - Downtown / Old Market, responded to this review

Thank you for taking the time to complete a survey on your recent stay with our hotel. We always appreciate when guest let us know when they have a good stay. This way, we know what we are doing is right and we can keep doing it. I will share all your comments with the team as they always appreciate...

Carter Lake, Iowa
Reviewed 5 October 2016

I was there for business and had a good experience. The location of the hotel was really great within walking distance of the old market. It was within walking distance of the Century Link center. People at the front desk were very helpful!

Review collected in partnership with DoubleTree by Hilton
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Thank steveW1693CA
sbuonanni16, General Manager at Doubletree Hotel Omaha - Downtown / Old Market, responded to this review

Thank you for taking the time to complete a Doubletree By Hilton Omaha Downtown TripAdvisor review. It is because of our valued guests like YOU that take the time to provide feedback for us to truly discover how well we meet expectations, and I can't thank you enough on behalf of our operation for sharing your experience with us. We...

Mililani
Reviewed 3 October 2016 via mobile

Right downtown and great views! Enjoyed the spacious room and they allowed pets. Had to park in the bank parking and had to pay, but typical of a downtown hotel. The pool was nice. The complimentary breakfast was the best we've ever had at a hotel.

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Thank kelseyb426
sbuonanni16, General Manager at Doubletree Hotel Omaha - Downtown / Old Market, responded to this review

Thank you for taking the time to complete a survey on your recent stay with our hotel. We always appreciate when guest let us know when they have a good stay. This way, we know what we are doing is right and we can keep doing it. We do love to have pets in the hotel as we have a...

Seattle, Washington
Reviewed 2 October 2016 via mobile

Staff excellent food good shops around and for you that love thrift stores omg they have tons look for them google them you'll be amazed. Rooms nice and clean bar excellent good food. Starbucks great the girl there wonderful. I book it but you'll need a fan it gets hot in the room.!

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Helpful?
Thank Michael G
sbuonanni16, General Manager at Doubletree Hotel Omaha - Downtown / Old Market, responded to this review

I wanted to thank you for taking the time to complete a Doubletree By Hilton Omaha Downtown TripAdvisor review. We appreciate the wonderful scores you gave us in so many areas of our hotel. I will be reviewing your survey with our departmental management to inform them of the quality experience you've reported! It is because of our valued guests...

Denver, United States
Reviewed 29 September 2016

Hotel smells and has very uncomfortable beds. Location is great, but overpriced for the poor quality of the rooms. Lobby is nice but breakfast bar is $20 for runny eggs, and dry biscuits. I would stay at one of the other Hilton brands if you have a choice.

Review collected in partnership with DoubleTree by Hilton
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1Thank Damon H
sbuonanni16, General Manager at Doubletree Hotel Omaha - Downtown / Old Market, responded to this review

I would like to thank you for taking the time to share your thoughts. It is our goal to ensure each guest has a great experience during their stay. I apologize that we did not meet your expectations. I wanted to let you know that we do care about each and every one of our guest, and I will be...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Shuttle Bus Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Our DoubleTree by Hilton Omaha Downtown is located ideally in downtown Omaha, just off of I-480, and minutes from Eppley Airfield. We are minutes from everything, located across the street from First National Bank and Union Pacific, and 6 blocks from CenturyLink Center. We are also minutes from the Historic Old Market, Henry Doorly Zoo, Orpheum Theater, Midtown Crossing, and the Holland Performing Arts Center.Enjoy a warm and fresh DoubleTree cookie at anytime during your stay. Enjoy our luxurious accommodations, with thoughtful amenities such as a fitness center, indoor swimming pool, and excellent dining at our Signatures Restaurant. Omaha. Looking to host your own meeting? We have over 30,000 sq. ft of flexible meeting space in our Executive Meeting Center, as well as other flexible space. Come stay with us at our DoubleTree Omaha Downtown hotel and find out what you've been missing in Omaha! ... more   less 

Additional Information about Doubletree Hotel Omaha - Downtown / Old Market

Address: 1616 Dodge St, Omaha, NE 68102-1502
Region: United States > Nebraska > Omaha
Price Range: $169 - $478 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Doubletree Hotel Omaha - Downtown / Old Market 3.5*
Number of rooms: 413
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Hilton Hotels Direct, Hotels.com and Priceline so you can book your Doubletree Hotel Omaha - Downtown / Old Market reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Doubletree Hotel Omaha Downtown
Omaha Doubletree
Doubletree Omaha
Hotel Style:
#17 Business Hotel in Omaha
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Questions & Answers

Here's what travellers have asked, with answers from Doubletree Hotel Omaha - Downtown / Old Market staff and other travellers.
8 questions
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Lake Balboa, CA
over a year ago
Omaha, Nebraska
2 months ago
Omaha, Nebraska
2 months ago

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Questions? Get answers from Doubletree Hotel Omaha - Downtown / Old Market staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“nice views from upper floors”
 of 5 bubbles boc20, 31 Jan 2017 | Read review
“I'd probably get a room looking south to the Woodman tower.”
 of 5 bubbles gilligan2011, 15 Oct 2016 | Read review
“Avoid rooms with connecting door”
 of 5 bubbles luru, 5 Oct 2016 | Read review
“ask for a room with a view of dodge street”
 of 5 bubbles madmh321, 6 Sep 2016 | Read review
“There is loud excavation on the odd side, so get a room with an even number”
 of 5 bubbles dmp717200, 29 Aug 2016 | Read review
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