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402 Hotel #TheBigO

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2211 Douglas St, Omaha, NE 68102-1212
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Traveller (33)
Room & Suite (17)
Bathroom (10)

About

#89 of 94 hotels in Omaha
Location
Cleanliness
Service
Value
402 Hotel #TheBigO is an excellent choice for travelers visiting Omaha, offering a charming environment alongside many helpful amenities designed to enhance your stay. For those interested in checking out popular landmarks while visiting Omaha, Econo Lodge Omaha is located a short distance from Creighton University (0.5 mi) and Hot Shops Art Center (1.0 mi). Rooms at the 402 Omaha offer air conditioning providing exceptional comfort and convenience, and guests can go online with free wifi. A 24 hour front desk is one of the conveniences offered at this hotel. If you are driving to 402 Hotel #TheBigO, free parking is available. Travelers looking to enjoy some crab can head to Jazz - A Louisiana Kitchen, Upstream Brewing Company, or 801 Chophouse. Otherwise, you may want to check out a Thai restaurant such as Bangkok Cuisine, Salween Thai, or Laos Thai Market. If you’re looking for something to do, Old Market (0.8 mi), The Durham Museum (1.0 mi), and Bob Kerrey Pedestrian Bridge (1.2 mi) are a nice way to spend some time, and they are all within walking distance of Omaha 402 hotel. Enjoy your stay in Omaha!
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Property amenities
Free parking
Parking
Free High Speed Internet (WiFi)
Vending machine
Pets Allowed ( Dog / Pet Friendly )
Non-smoking hotel
24-hour check-in
24-hour front desk
Wifi
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Room features
Air conditioning
Housekeeping
Microwave
Room types
Non-smoking rooms
Family rooms
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HOTEL CLASS
75Reviews1Q+A7Room tips
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Popular mentions
Setup to leave this review wrote a review Jun 2021
1 contribution
Never stay at this hotel the absolute worst hotel experience at 2:10 this morning my 8 year old son and I had our bags and left walking because we didn’t have a vehicle because this sketchy hotel had it towed. This hotel is beyond sketchy do not stay there pics on website are no where near what you need to expect people trying to look under our door, screams scratching on the wall no one working there at all last night and have tried calling 15 times today with no answer yet to cancel reservations.
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Date of stay: June 2021Trip type: Travelled with family
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B M wrote a review Jun 2021
5 contributions
+1
My husband booked a room here for the CWS- the room conditions were deplorable. Broken curtain rods, frozen food in the fridge, bed not made - overall, it was disgusting. Carpets were filthy. And he couldn’t get in to his “boutique” room until after 1 am….
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Date of stay: June 2021
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Mary S wrote a review May 2021
Omaha, Nebraska2 contributions1 helpful vote
Truly the most horrific place I’ve ever seen. This hotel was 100% disgusting. Wreaked of smoke and urine, door lock broken, tv didn’t work, no toilet paper, went to ask for some and got 1/3 roll from another bathroom, peeling paint, hair and stains on bedding, just filthy. We demanded our money back and went to a different place. Seriously a total crap hole. I have it 1 tasting because there was no option for negative numbers
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Date of stay: May 2021Trip type: Travelled with family
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Jessica H wrote a review Jul 2020
Saint Louis, Missouri1 contribution2 helpful votes
I paid for my room thru Hopper. The front desk woman “accidentally” charged me for the two nights at the hotel when she was only supposed to be doing a 50$ deposit hold. I was assured they had refunded me per front desk staff and it would show up in 3-5 days. 3 days later I was refunded partially. I emailed their front desk multiple times with no answer. I asked Hopper to help and they said the manager, Amanda, would refund me. That was a week and 1/2 ago. I wouldn’t trust them with your card information. I’m contacting my credit card company now.
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Date of stay: July 2020Trip type: Travelled as a couple
1 Helpful vote
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Response from jackie woolsoncroft, General Manager at 402 Hotel #TheBigO
Responded 16 Nov 2020
Thank you for your feedback.
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AGCG wrote a review Mar 2020
1 contribution1 helpful vote
I don't normally leave reviews but I'm surprised by the rating for this hotel. It is really questionable. I try to frequent local businesses when I go to other cities, but definitely can not recommend this boutique hotel. The quality was that of a cheap motel unfortunately. I was really excited with the pictures. It looked unique and fun, but I was really not impressed. Pros: It's cute on the outside, and the location couldn't be better I have to admit. Right in the heart of downtown Omaha, with some great views of the city. You're close to restaurants and activities. The staff was pleasant and helpful. They didn't feel like hotel robots, so if you're going for that offbeat quirky feel, I appreciated that. Carport is nice. Cons: Exterior of the hotel is beat up. It looks pretty shabby. I found it strange that my room was assigned to me before I got there and I had no option for which floor I wanted to be on. Is that not a normal thing? When I got in my room I immediately noticed the air conditioner was beat up, rusted, and dirty. Not to mention straight out of the 90s or earlier. I was concerned about the quality of the air as someone with pretty bad allergies. The bedding had marks on it. Ash marks or something. It didn't really seem clean. There was a prong broken off in one of my bedside outlets. Not that big a deal but slightly inconvenient. The walls really felt paper thin. You could hear your neighbors easily, especially when they're yelling. The carport was kind of sketchy and it was torn up to access the plumbing in the room above it. The door to the bathroom was a sliding barn-door style that came off it's track and locked me in the bathroom while I tried to maneuver it back onto the track. This was really frustrating. Also the door had gigantic gaps so essentially no privacy if you are a family. Maybe most frustrating of all, the elevator was down the entire time. How would you manage here with a wheelchair? Overall I really can't recommend this place. I wonder what was changed in the renovation of the building. It was unclean and overall just not a very good stay.
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Date of stay: March 2020
Location
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1 Helpful vote
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Response from jackie woolsoncroft, General Manager at 402 Hotel #TheBigO
Responded 16 Nov 2020
Thank you for your feedback
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PRICE RANGE
US$57 - US$92 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
econo lodge omaha, omaha econo lodge
FORMERLY KNOWN AS
Downtown Omaha Inn
LOCATION
United StatesNebraskaOmaha
NUMBER OF ROOMS
59
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Frequently Asked Questions about 402 Hotel #TheBigO
Which popular attractions are close to 402 Hotel #TheBigO?
Nearby attractions include Joslyn Art Museum (0.2 km), Omaha Children's Museum (0.4 km), and Omaha Theater Company for Young People (0.2 km).
What are some of the property amenities at 402 Hotel #TheBigO?
Some of the more popular amenities offered include free wifi, free parking, and a 24 hour front desk.
Is parking available at 402 Hotel #TheBigO?
Yes, free parking is available to guests.
What are some restaurants close to 402 Hotel #TheBigO?
Conveniently located restaurants include Zen Coffee Company, Bangkok Kitchen, and Flavors.
Is 402 Hotel #TheBigO located near the city centre?
Yes, it is 0.9 km away from the centre of Omaha.
Are pets allowed at 402 Hotel #TheBigO?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Are there any historical sites close to 402 Hotel #TheBigO?
Many travellers enjoy visiting General Crook House Museum (5.9 km), Joslyn Castle (2.2 km), and Gerald R. Ford Birthsite and Gardens (1.9 km).
Is 402 Hotel #TheBigO accessible?
Yes, it offers wheelchair access. For specific enquiries, we recommend calling ahead to confirm.