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New Victorian Inn & Suites

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#20 of 82 Hotels in Omaha
Certificate of Excellence
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1 room 2 adults 0 children
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New Victorian Inn & Suites
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238 Reviews from our TripAdvisor Community

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Showing 231: English reviews
Des Moines, Iowa
Reviewed 6 days ago NEW

Very good experience during my stay here. The staff does not know the meaning of the word "no." All of my requests were cheerfully fulfilled. It is great that the owners have empowered the employees to make decisions and create a great experience for everyone. I will definitely stay here again. Great amenities for a budget price.

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Helpful?
Thank mich0422
NewVictorian, Director of Sales at New Victorian Inn & Suites, responded to this review

Thank you! "Top Notch Customer Service" is the best compliment ever! We are thrilled you appreciated our wonderful, friendly team and we are happy they could make a positive impact on your stay. Great amenities for a great price is a very accurate description of our hotel - we truly do provide a clean, comfortable stay, above and beyond amenities...

Winnipeg Manitoba
Reviewed 11 December 2016

The first hint that one gets about the real nature of this property is the luggage carts. Both are old, not maintained, and hard enough to push empty, never mind full of luggage. Although there have been big dollars spent on the facade, the narrow hallways and small rooms give away the secret that this place is decades old. There...

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Helpful?
1Thank Narolman
NewVictorian, Director of Sales at New Victorian Inn & Suites, responded to this review

Thank you for staying with us and taking time to share your thoughts. We agree, it isn't a secret that our building was built awhile ago, when they built them to last with solid construction and safety in mind. The "New" in our name is part of a Nebraska owned independent hotel chain, with locations in Lincoln, York, Kearney, Norfolk...

g
Reviewed 6 December 2016

Very Clean rooms and updated rooms for an incredible price! Beds were great, Breakfast was good and staff were friends It's outside of the trendy downtown areas but has lots around it. I'd suggest going downtown for food though...only franchise crap around there. Easy choice and for the price its a given.

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Thank tbaoh
NewVictorian, Director of Sales at New Victorian Inn & Suites, responded to this review

Thank you! We agree - you can't beat our price for the value you get! We aren't located in the downtown area, but we are easily accessible to almost anywhere in Omaha and we still offer great amenities and great service for a great rate! We appreciate you staying with us and sharing your "5 star" thoughts - and we...

Ottawa, Canada
Reviewed 30 November 2016

New Victorian Inn is a great and not-so-expensive place to stay in Western Omaha. The property is easily accessible from I-680. While it may not look very fancy from the outside, the rooms are nice and VERY quiet. The service is excellent - with reminder calls before the stay and prompt follow up afterwards.

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Helpful?
Thank RalfMM
NewVictorian, Director of Sales at New Victorian Inn & Suites, responded to this review

Thank you so much for the 5 star review! We are thrilled to earn your high ranking and your kind comments. Our location is so easy to get to and we are convenient to many areas of Omaha. Thank you as well for mentioning our excellent service - our team works hard to ensure our guests enjoy their stay with...

Grand Junction, Colorado
Reviewed 29 November 2016 via mobile

Just off I 80, this is a great value for the money. We were passing through and looking for clean and breakfast. Very friendly staff at the desk. Very clean rooms, great towels, comfortable bed and fluffy pillows. The breakfast was full with waffles, biscuits and gravy, muffins, fruit and more. We will stay here again.

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Helpful?
1Thank Sandy M
NewVictorian, Director of Sales at New Victorian Inn & Suites, responded to this review

Great Value! That is exactly what we work so hard to provide - an exceptional value for your money! It is nice to hear you enjoyed our clean rooms, comfortable bed and pillows, fluffy towels and complimentary breakfast. We are happy to hear you will stay with us again and we look forward to seeing you soon!

Reviewed 10 November 2016 via mobile

We had a great time there. The staff was wonderful and very.helpful. We are staying there again. The breakfast was wonderful. Soccer teams filled the hotel and they were respectful Never knew they were there!

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Helpful?
Thank Connie J
NewVictorian, Director of Sales at New Victorian Inn & Suites, responded to this review

Thank you! We hope you enjoyed a fabulous Girls Weekend! The staff at the New Victorian Inn & Suites really is a great team that sincerely believes in providing the best stay possible for our guests and we are pleased you appreciated their efforts. It is nice to hear kind words about the youth teams as well - we love...

Kalamazoo, MI
Reviewed 28 October 2016

Great value. Our room was very clean and taken care of. Big screen TV, comfortable bed, clean bathroom. Wasn't sure what to expect based on some reviews - but we were very pleased with the entire experience. The halls were clean and I often saw people wiping down the walls, elevators, etc, keeping everything clean. The continental breakfast was what...

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Helpful?
Thank Debbie978
NewVictorian, Director of Sales at New Victorian Inn & Suites, responded to this review

Thank you so much for the wonderful 5 star review! A Great Value is the best thing we can be for our guests and we are thrilled you found us to be exactly that! We work very hard to provide the clean, comfortable stay you spoke of and we are pleased you enjoyed your 5 days with us. We go...

Birmingham, United Kingdom
Reviewed 23 October 2016

We were on a road trip from Chicago to Vegas and needed somewhere in Omaha to stay and this place turned up on an internet search and was reasonably priced. Lots of parking, air-conditioning worked in the rooms and the rooms were comfy enough. A cab ride from the centre and nothing of real note that we saw nearby but...

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Helpful?
Thank earltubthumper
NewVictorian, Director of Sales at New Victorian Inn & Suites, responded to this review

Thank you for staying with us and for sharing your thoughts! We are glad you found us online and pleased to hear you enjoyed your time with us. Our rates are very reasonable and we offer above and beyond amenities, comfortable rooms and great service for your money. We wish you safe travels and hope you enjoy your time in...

South Bend, Indiana
Reviewed 8 October 2016

Just stayed at New Victorian Inn Omaha last night. Greeted very unenthusiastically by reception staff - very unfriendly. Elevator smelled like buttered popcorn, hallways reeked of cigarette smoke, and although my room was nonsmoking, it smelled like cigarettes, probably from the hallway air. I was so tired after a 12 hour day on the road, so I didn't bother going...

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2Thank smillasmom
NewVictorian, Director of Sales at New Victorian Inn & Suites, responded to this review

We are sorry to hear you were disappointed in your stay with us. We apologize if your reception from our front desk staff was not as welcoming as we expect it to be - we will certainly address this with our team. We want all of our guests to feel welcome and appreciated when they stay with us. We are...

Milwaukee, Wisconsin
Reviewed 2 October 2016

We reserved a "king suite" which meant it had a small sofabed and coffee table on the side. Not what I would call a suite, normally. But it was entirely adequate and the rate was the same as other rooms. The refrigerator was very noisy and just 2 feet from the foot of the bed so I got up at...

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Helpful?
Thank David T
NewVictorian, Director of Sales at New Victorian Inn & Suites, responded to this review

Thank you for staying with us and for taking time to review our hotel - we always appreciate guest feedback! We are glad your room fit your needs and we do apologize for the noisy refrigerator - we hope you mentioned it to the front desk staff so we can make sure to get that issue fixed immediately. We do...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Free Parking
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
  • Kitchenette
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Free Parking
  • Business Centre with Internet Access
  • Laundry Service
  • Breakfast Available
  • Dry Cleaning
  • Meeting Rooms
  • Multilingual Staff
Official Description (provided by the hotel)
The New Victorian Inn & Suites is proud to assist with your accommodations in Omaha! We are local owners and pride ourselves on passing on our Midwest values to you - meaning the cleanest rooms and incredible service at a great rate. Enjoy a free deluxe breakfast bar with over 30 hot and cold items, free WiFi throughout, 42" flat screen TV's and refrigerators and microwaves in every room. There are kitchenette and jacuzzi suites to meet all of your accommodations needs, and an outdoor pool for seasonal use. Located just off of the I-80/680 interchange, we are surrounded by shopping and restaurants on all sides, and a quick 15 minutes from the Old Market, CenturyLink, or Eppley Airfield. Come stay with us and you will see why our guests keep coming back! ... more   less 

Additional Information about New Victorian Inn & Suites

Address: 10728 L St, Omaha, NE 68127-1004 (Formerly Comfort Inn Southwest)
Region: United States > Nebraska > Omaha
Price Range: $110 - $167 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — New Victorian Inn & Suites 2.5*
Number of rooms: 129
Reservation Options:
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Also Known As:
Comfort Inn Southwest Hotel Omaha
Comfort Inn Omaha
Hotel Style:
#3 Best Value Hotel in Omaha
#10 Family Hotel in Omaha
#11 Business Hotel in Omaha
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Questions & Answers

Here's what travellers have asked, with answers from New Victorian Inn & Suites staff and other travellers.
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Questions? Get answers from New Victorian Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The much better rooms are at some other hotel”
 of 5 bubbles Narolman, 10 Dec 2016 | Read review
“Our room didn't have a great view - a drained pool, but didn't matter to us as we weren't looking for a view.”
 of 5 bubbles Debbie978, 28 Oct 2016 | Read review
“Queen double room was spacey on the first floor”
 of 5 bubbles chromealiscious, 1 Aug 2016 | Read review
“Just be aware that if you go during a holiday, fireworks in the area will probably keep you up at night.”
 of 5 bubbles tepcro, 28 Jul 2016 | Read review
“It was quiet and there was a LOT of baseball teams running around at all times.”
 of 5 bubbles popfly, 13 Jul 2016 | Read review
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