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Ramada Plaza Omaha Hotel and Convention Center

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Ramada Plaza Omaha Hotel and Convention Center
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2,671 Reviews from our TripAdvisor Community

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Showing 2,669: English reviews
Des Moines, Iowa
Reviewed 1 week ago

We had No cable, no ATM, didn't accept CreditCard at water park, toilet make a load squealing sound every time you flushed, had to serve myself and family our silverware and drinks at the restaurant, and there was a moldy wet drop in the hallway outside of our room.

Review collected in partnership with Ramada
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Helpful?
Thank alanmX2626VG
Shannon W, Marketing Manager at Ramada Plaza Omaha Hotel and Convention Center, responded to this review

Alan, I am sorry to hear you did not have an enjoyable experience at our property. Hearing that a guest has left with a negative memory is not what we like to hear. It sounds like you had multiple issues with your stay. If you are willing, please give us a call at 402-517-3079. We would love to talk further...

Reviewed 3 weeks ago via mobile

As an optimistic person, I hate to write a bad review. But our experience here was miserable. We had reservations for a Sunday. Arrived at 4, which is check in time. They told me they would not have any rooms ready for at least an hour but gave us our water park passes. They did not give us our pizza...

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Helpful?
Thank Courtney B
Shannon W, Marketing Manager at Ramada Plaza Omaha Hotel and Convention Center, responded to this review

Courtney, we certainly are disappointed how this past Sunday turned out for our guests experience. We had issues with our room system, atm machines, and on top of that, we ran out of pizza from the New Year's Eve event the night before. We can understand your frustration with your stay and we wish this stay for you and your...

Beatrice, Nebraska
Reviewed 3 weeks ago

The room overall was nice and the resort was tons of fun. The internet would not connect in our room which was one of the farthest rooms so it might be better if you stay closer to the interior. Also we had a car window broken out parked right outside the hotel entrance. It would be nice if there was...

Review collected in partnership with Ramada
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Helpful?
Thank nerdy11
Shannon W, Marketing Manager at Ramada Plaza Omaha Hotel and Convention Center, responded to this review

Thank you for staying at our property and sharing your experience with us. I am sorry to hear there was an incident with a car window being broken. We do have on-site security which makes constant rounds to avoid this kind of activity. We do have plans to up our security in the near future to make sure our guests...

Lincoln
Reviewed 3 weeks ago

Review collected in partnership with Ramada
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Helpful?
Thank katiehA2962VH
Shannon W, Marketing Manager at Ramada Plaza Omaha Hotel and Convention Center, responded to this review

Springfield, Nebraska
Reviewed 3 weeks ago

Review collected in partnership with Ramada
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Helpful?
Thank U8507MRkimberlyb
Shannon W, Marketing Manager at Ramada Plaza Omaha Hotel and Convention Center, responded to this review

Reviewed 3 weeks ago

In the midst of renovation, rooms were clean, however many items in the room were broken or missing, One bed was not on its foundation. Door lock broken, coffee pot parts missing, could not put on heater fan. (room 3035) These were small items compared to the kindness from the staff. They were great, and tried so hard to please...

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Helpful?
Thank Stan B
Shannon W, Marketing Manager at Ramada Plaza Omaha Hotel and Convention Center, responded to this review

I am glad to hear you had an overall positive experience at our property during our renovation. I am sorry to hear about the issues during your stay with your room, but I am glad to hear our customer service made this less of a negative. I will be sure to forward on the issues, as well as, the positive...

Albany, MO
Reviewed 4 weeks ago via mobile

The motel is currently in the midst of significant renovation; yet the staff maintains a positive and most helpful attitude making our stay enjoyable. I am looking forward to staying when the renovations are complete.

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Helpful?
Thank alangottula
Shannon W, Marketing Manager at Ramada Plaza Omaha Hotel and Convention Center, responded to this review

Thank you for choosing our property and sharing your experience with us. I am delighted to hear our renovation had no negative effect on your stay and we certainly look forward to your future visit after our renovation is over!

Overland Park, Kansas
Reviewed 5 weeks ago

So this is my 2nd time I had issue with room at this location. This time checked in and room was freezing, so I raised temp and unit only blew cold air. I called down; answer it takes a few minutes to come up. 40 minutes later I called again to hear they were sending engineering. 10 minutes later I...

Review collected in partnership with Ramada
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Helpful?
Thank J7697VErays
Shannon W, Marketing Manager at Ramada Plaza Omaha Hotel and Convention Center, responded to this review

I am sorry to hear you had a few issues with our rooms. I am glad to hear our staff tried to resolve the issue by relocating you to another room. Nonetheless, we apologize for these issues and do hope you return for your third visit. We are in a year long process of updating everything and expect our improved...

Omaha, Nebraska
Reviewed 13 December 2016

Review collected in partnership with Ramada
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Helpful?
Thank O2901NHjenniferb
Shannon W, Marketing Manager at Ramada Plaza Omaha Hotel and Convention Center, responded to this review

Toledo
Reviewed 12 December 2016

Review collected in partnership with Ramada
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Helpful?
Thank C9431RBvanessah
Shannon W, Marketing Manager at Ramada Plaza Omaha Hotel and Convention Center, responded to this review

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Family Rooms
  • Non-Smoking Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Check in to the newly remodeled Ramada Plaza Omaha Hotel & Convention Center. After some major renovations, including totally refurbished guestrooms and public areas, plus the additions of Bluestem Lounge and Brewed Awakenings coffee shop, there's something for everyone. Our brand new restaurant, The Claim House, offers fine food and drink in a casual atmosphere. We have over 80,000 square feet of flexible meeting space suited for every type of event. With free WiFi, plenty of free parking, and outstanding guest service, whether you’re traveling for business or pleasure, you’re sure to feel at home. ... more   less 

Additional Information about Ramada Plaza Omaha Hotel and Convention Center

Address: 3321 South 72nd St., Omaha, NE 68124 (Formerly Omaha Tropics Resort and Convention Center)
Region: United States > Nebraska > Omaha
Price Range: $126 - $177 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Ramada Plaza Omaha Hotel and Convention Center 3*
Number of rooms: 364
Reservation Options:
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Also Known As:
Ramada Plaza Omaha Hotel And Convention Center & Coco Key Water Resort
Ramada Plaza Omaha Hotel & Convention Center & Coco Key Water Omaha
Holiday Inn Omaha
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Questions & Answers

Here's what travellers have asked, with answers from Ramada Plaza Omaha Hotel and Convention Center staff and other travellers.
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Questions? Get answers from Ramada Plaza Omaha Hotel and Convention Center staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you want the water park tickets with stay make sure you choose that package on the website.”
 of 5 bubbles LindseyC623, 11 Oct 2016 | Read review
“Inside first floor rooms are more susceptible to noise.”
 of 5 bubbles brin2nh, 5 Oct 2016 | Read review
“Ask for plaza room or high floor room”
 of 5 bubbles coolminnesotagrandma, 31 Aug 2016 | Read review
“caution - some rooms only have window looking out to the indoor courtyard. Not for me.”
 of 5 bubbles 650TomB650, 9 Jul 2016 | Read review
“If traveling with children, rooms in the tower are nearest to water park.”
 of 5 bubbles joyb739, 28 Jun 2016 | Read review
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