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Sheraton Omaha Hotel

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#22 of 83 Hotels in Omaha
GreenLeadersSilver level
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Sheraton Omaha Hotel
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383 Reviews from our TripAdvisor Community

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Showing 380: English reviews
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 6 days ago NEW

I was here for 4 nights recently for a wedding that was hosted at the hotel. I believe the property is recently renovated and it shows. The room was up-to-date and clean and I slept great because a) the thermostat stayed at the temperature that I set it, b) I could select the fan the stay on to create white... More 

Thank GiveMeClean!
Des Moines, Iowa
Level Contributor
6 reviews
Reviewed 1 week ago via mobile

We were there for a few nights, and the hotel is very nice and comfortable. They have a great bar and restaurant. They have nice extras like water with fruit slices in it in the lobby. Nice touch. OMG....the beds were SUPER comfortable! Soft, but supportive...comfy pillows. Something we judge hotels on is if they have real glass cups in... More 

Thank tru2isu
Columbus. Ohio
Level Contributor
282 reviews
105 hotel reviews
common_n_hotel_reviews_1bd8 120 helpful votes
Reviewed 2 weeks ago

We were in town to conduct a day-long meeting at the hotel; our meeting was drawing about 250 people. Staff at the front desk seemed young and disinterested in guests. There was a line of people waiting each time we went to the front desk for information. The sleeping room was okay, although we could hear everything going on in... More 

1 Thank peebs777
Lyons, Kansas, United States
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 3 weeks ago via mobile

This is our second time staying at the Sheraton- Omaha and considering the rate we paid (which is very decent) it's actually a pretty darn good hotel in that comparison. It's a little older and that shows through in some areas, but all in all they've done a fairly good job keeping it up to par. The room is well... More 

Thank JJ M
Des Moines, Iowa
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 4 weeks ago via mobile

There were flys in the room n the heater smelled so bad when we started it so we had to off the unit n sleep by adjusting with the comforters n sheets... the next day we complained about it at the checkout n the person said he vl give some extra points though it vl not make the experience better... More 

2 Thank chanda_swetha421
Philip, South Dakota
Level Contributor
33 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 20 October 2016

Spent a couple of days here for a conference. The lobby was fabulous with lots of comfortable spaces. Catered meals were excellent and the room was very comfortable. Service for the event was well done.

Thank ELLeonard
Ed S, General Manager at Sheraton Omaha Hotel, responded to this review

Dear ELLeonard, Thank you for sharing your feedback on your recent stay at Sheraton Omaha. I am happy to hear you enjoyed your overall stay with us and that our staff was friendly and accommodating, making sure your conference was a success. We appreciate your business and hope to welcome your family back in the near future. Sincerely Ed Stevens... More 

York, Nebraska, United States
Level Contributor
37 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 25 September 2016 via mobile

Great rates for a hotel of this quality. Nice bar area with tv's to watch games. Also a good eating area. Beds are very comfortable and towels are the most plush I have seen at hotel. Very little to no noise and rooms were dark. Would highly recommend.

Thank bbiii
Ed S, General Manager at Sheraton Omaha Hotel, responded to this review

Dear bbiii, It's always gratifying to hear from a satisfied guest! Thank you for letting us know you enjoyed our hotel. Your beds are very comfortable, nice bar area with TV's to watch games. We'll look forward to your next visit. Sincerely, Ed Stevens General Manager More 

Kansas City, Missouri
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 24 September 2016

My husband and I took a mini vacation to Omaha and stayed at this Sheraton. We booked through expedia via those "express deals" where you don't know the hotel until you book. For the price we paid for two nights, we were pleasantly surprised with the service and room. Check in was a breeze, only requiring my name from the... More 

Thank Hope C
Ed S, General Manager at Sheraton Omaha Hotel, responded to this review

Dear Hope C, Thank you very much for taking your time to share your comments on your stay at The Sheraton Omaha. I am happy to hear you and your husband enjoyed your experience with us and that our staff makes you feel right at home. Your loyalty to The Sheraton Omaha means a lot and we look forward to... More 

Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 15 September 2016

The service is very friendly, very cheerful, very positive. My destination was in west Omaha, so the location is ideal, but it's very easy to get anywhere in Omaha from here. The restaurant is superb! You really don't need to go anyplace else for a high quality meal. The only think I didn't like was that the air conditioner/heater sounded... More 

Thank Travis Z
Ed S, General Manager at Sheraton Omaha Hotel, responded to this review

Dear Travis, Thank you very much for sharing your feedback on your stay with us at Sheraton Omaha. I am happy to hear you enjoyed your stay with us and the level of service you received in the restaurant. We have shared your warm comments with our team. We truly value your business and look forward to having you back... More 

Level Contributor
109 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 15 September 2016 via mobile

The Sheraton is a hotel recommended by our corporate office. They have done a good job renovating the lobby and bar/restaurant areas. The rooms are a good size and clean. It's in a good location to a new office of ours. Not a great bar scene but the staff is nice. I would recommend being prepared for a bit of... More 

Thank tracyMdallas
Ed S, General Manager at Sheraton Omaha Hotel, responded to this review

Dear Tracy M Dallas, Thank you for taking your time to share your feedback on your recent stay at Sheraton Omaha. I am happy to hear you enjoyed your overall stay with us. We take pride in our lobby and bar/restaurant areas we appreciate you noticing the remodel. Your feedback means a lot to us and we hope to welcome... More 

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  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Sheraton Omaha Hotel has 10,000 sq ft of event space, on-site dining, and free shuttle service to anywhere within a 5 mile radius including TD Ameritrade, Hewlett-Packard, Blue Cross Blue Shield, and Westroads Mall. ... more   less 

Additional Information about Sheraton Omaha Hotel

Address: 655 N. 108th Ave, Omaha, NE 68154 (Formerly Crowne Plaza Omaha Old Mill)
Region: United States > Nebraska > Omaha
Price Range: $125 - $236 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Omaha Hotel 3.5*
Number of rooms: 223
Reservation Options:
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Also Known As:
Crowne Plaza Omaha
Omaha Crowne Plaza
Hotel Style:
#2 Green Hotel in Omaha
#11 Family Hotel in Omaha
#15 Business Hotel in Omaha
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Omaha Hotel staff and other travellers.
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Questions? Get answers from Sheraton Omaha Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The view is definitely better on one side. Only premium rooms have microwaves and fridges. My room on the 5th floor was quiet.”
 of 5 bubbles GiveMeClean!, 29 Nov 2016 | Read review
“Go to another hotel.”
 of 5 bubbles DaneIronfoot, 10 Sep 2016 | Read review
“We were upgraded to a King room at no extra charge :) Only had to ask.”
 of 5 bubbles 65ambera, 7 Jul 2016 | Read review
“No interesting views”
 of 5 bubbles KAHORUW, 23 Jun 2016 | Read review
“Book a junior suite, lots of room and comfort”
 of 5 bubbles 866TaylorB, 12 Jun 2016 | Read review
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