Wyndham Omaha / West Dodge

Wyndham Omaha / West Dodge

Family basketball Trip
Traveller (66)
previous guest false eyelash on the bathroom counter in our room
Room & Suite (86)
BE AWARE ... this property does not offer a breakfast or even continental breakfast items.  Food is available, but it is an additional fee of $11 per person.
Dining (8)

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About

4.0
#37 of 93 hotels in Omaha
3.7 of 5 bubbles
Location
4.3 of 5 bubbles
Cleanliness
4.2 of 5 bubbles
Service
4.0 of 5 bubbles
Value
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HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
3.0 of 5 stars
HOTEL STYLE
Family
Green
Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Golf course
Pets Allowed ( Dog / Pet Friendly )
Shuttle bus service
Parking
Wifi
Hot bath
Indoor pool
Heated pool
Breakfast available
Breakfast buffet
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Convenience store
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
Room features
Air conditioning
Room service
Safe
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms

Location

655 North 108th Avenue, Omaha, NE 68154
Getting there
Car recommended
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 43 out of 100
43
Eppley Airfield
16.3 km
See all flights
Lincoln Municipal Airport
73.2 km
See all flights
523Reviews4Q+A100Room tips
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Detailed Reviews
JohnandJana wrote a review Jun 2022
Indianapolis, Indiana
5.0 of 5 bubbles
Luxury at its best. Walking in to the lobby certainly was very upscale. Not sure how we got the price that we did, but we didn't pay anywhere close to the price listed on Trip Advisor. Christopher greeted us, was in a suit and tie! You don't see that much anymore (maybe you still do in upscale hotels). Our second day there, they had a freak rainstorm that dumped 2 1/2 inches of rain in less than 45 minutes. When we got back to the hotel, the lobby was flooding. They were immediately trying to stop the water from flowing in, the housekeeping supervisor (?) called for "all hands on deck", basically, announcing he needed everyone in the lobby immediately. It was amazing to see all the housekeeping staff immediately show up at the same time. They ended up getting wet vacs (had to go out and buy 2) and had a crew coming in the next day (when we checked out) to clean the carpets and get the rest of the water out. Even at check out, the manager was standing there in a suit and tie, asked what room we had been in. Told us we were good to go (without even checking the computer... he seemed to know who we were) and to have a "dry day". Great experience. They did have a huge indoor pool, but we did not try it. Great hotel. I hope they do well. Easy access to interstates. They had breakfast, but it was $9.99 per person cooked to order. We did not partake.
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Date of stay: June 2022
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sophia Gutierrez, Owner at Wyndham Omaha / West Dodge
Responded 8 Jun 2022
Dear Guest, Appreciate your rating and review. We will always ensure that we keep delighting you with our facilities and services. And we will surely forward your valuable feedback to our team for improvements. Our team is looking forward to hosting you again soon!
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brandy_enya wrote a review Mar 2020
Nebraska
3.0 of 5 bubbles
Walking in...the place looked rather impressive. But there were issues. Night 1, after 9pm, I had to call desk because we realized a table lamp and the tv didn't work. The maintenance man responded quickly and was awesome. He asked if we would be willing to change rooms but I convinced him to just bring us a new tv and call it good. All days, we couldn't get cold water or hot water out of sink or shower. Water was consistently like warm. Walls are pretty thin. Could hear what the guy in room next to us was watching all night. Coffee supplies weren't replenished consistently. Day 1 was only day we had sealed sugar and creamer packets. Following days were kind of hit and miss (but never got sealed packages again-just random flavors of creamer). Room was clean. Pool and gym were nice. Only went towards lobby/restaurant area at check in and check out so can't speak on any of the food or other staff.
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Date of stay: March 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from SheratonOmahaGM, General Manager at Wyndham Omaha / West Dodge
Responded 11 Mar 2020
Dear Brandy_enya, Thank you for taking the time to fill out a response and provide us with valuable feedback. I truly apologize for your experience. The staff have been informed and are completely engaged in making improvements. I am new here and these comments help tremendously. We have many changes coming soon and are truly excited for those. We hope to see you again in the future! Jim Crawford
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James L wrote a review Jan 2020
Shawnee, Kansas
3.0 of 5 bubbles
I stayed at the Sheraton based on what i've experienced with other properties on that brand. This is not what I was used to or expecting. The entire property really needs to be renovated - especially the rooms- to be up to the standard that I see from Sheraton in my travels elsewhere.
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Date of stay: November 2019
3.0 of 5 bubblesLocation
3.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from SheratonOmahaGM, General Manager at Wyndham Omaha / West Dodge
Responded 20 Jan 2020
James, Thank you for taking to time to give us feedback. We apologize for the experience that you have received. We are in the process of some major improvements to the property and are very excited! We look forward to hosting you again in the future. Regards, Jim Crawford
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Shellster66 wrote a review Jan 2020
Grand Island, Nebraska
1.0 of 5 bubbles
We stayed one evening at this hotel. Our room refrigerator was outside our in the hall way. Towels were stuffed under ten door across from our room. A microwave was left on the hall near our room. The breakfast offered for an additional charge was subpar for complimentary breakfast and the server reeked of cigarette smoke. Sidewalks were not cleared of snow at 9:00 am. We will not be staying here again.
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Date of stay: January 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from SheratonOmahaGM, General Manager at Wyndham Omaha / West Dodge
Responded 30 Jan 2020
Shellster66, Thank you for choosing to stay at the Sheraton Omaha Hotel and providing your honest feedback on TripAdvisor. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we have shared your feedback with the appropriate hotel team to ensure the necessary guidelines are in place to prevent any of this from occurring in the future. I am new to the property and am already taking steps based on your great comments. Best regards, Jim Crawford
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Ne. Jones wrote a review Feb 2020
1.0 of 5 bubbles
To start we didn’t get the room we reserved, it was loud but the worst part was standing at the front desk waiting to check out. There was no one there so I called the hotel and it just rang and rang. Finally a young lady came I’m talking 10 minutes later. No one ever answered the phone. We will not be returning.
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Date of stay: February 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from SheratonOmahaGM, General Manager at Wyndham Omaha / West Dodge
Responded 17 Feb 2020
Dear Nehuskee, Thank you for taking the time to share your recent experience with us. Receiving a warm greeting during check-in and check-out often times sets the tone for a great stay. Unfortunately, it was brought to my attention that we fell short of meeting your expectations when you departed at the Sheraton Omaha Hotel. In order to better uphold our commitment to deliver exceptional service to every guest, from arrival to departure, I have shared your feedback with the appropriate hotel team in order to improve our check-out process. Thank you for being a valued customer and we hope to welcome you again whenever your travels bring you back to Omaha. Jim Crawford
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Ryan C wrote a review Jun 2022
2.0 of 5 bubbles
My family and I stayed at the Wyndham Omaha over Memorial weekend. We booked a king suite that was supposed to have a living room and bedroom. We booked directly on the Wyndham app. When we checked in, we were given a single king room that was still dirty. Went back to the front desk and was given another single king room, at least this one was clean. Went back to the front desk a third time, was told by the clerk the room was marked as the type I reserved. I showed her the description on the app, at that point a manager came up. I was then told none of the room styles I reserved were clean, but we’d be able to move the next day.

The following morning I asked about moving, the front desk clerk said she would make sure it was arranged. Then during breakfast a different manager came up to us and said the room I booked didn’t exist at the hotel, there were no two room suites. He said he would reduce our rate based on what the app said for the actual room we got.

When I checked out, I asked for a copy of the receipt to verify the charges, unfortunately the woman watching the desk did not know how to print one up. A manager was supposed to contact me that day, no one did. I called that night, and got a copy emailed to me. I am still being charged for a room that supposedly doesn’t exist. I have called multiple times and have not been able to speak to a manager.

I understand this property recently opened, and the staff is new, but this doesn’t seem like it’s very difficult. The staff I have spoken to have been pleasant, but I have still not been refunded. At this time I do not recommend this hotel. I travel to Omaha multiple times a year, and will be staying elsewhere going forward.
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Date of stay: May 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sophia Gutierrez, Owner at Wyndham Omaha / West Dodge
Responded 6 Jun 2022
Dear Guest, We regret that you had an unpleasant experience at our property. Our Team never wants our guests to go back like this with an unpleasant experience. We are actively investigating your feedback with our management for prompt action. I hope this will not be your last impression of us and hope that you will reconsider staying with us in the future.
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Molly J wrote a review Jun 2024
1.0 of 5 bubbles
I have never stayed in a more disappointing and unsanitary hotel than this one. To pay close to $1,000 made me sick to my stomach. I looked at moving hotels and walking out right after we walked in but couldn't due to hotel shortage. We didn't have a choice to move due to the fact everything for the family of 4 was booked and we were there for a baseball tournament.

1. We had to move rooms because the air conditioner didn't work in the first room, there was no toilet paper holder in this room, i don't think the floor had been vacuumed. There was a pop/beer bottle tab left on the floor and trash underneath the pullout bed.

2. The second room we were in the carpet had a massive amount of stains, the pullout bed had crumbs all over it, the electrical outlets in the bathroom didn't work, the toilet paper holder wouldn't stay attached and there was ZERO hot water any of the time we would shower. There were no extra bed sheets/pillows for the pullout couch which we had to use.

3.The whole hotel looked as though it had been cleaned maybe a couple of years ago. On the backdoor entrance there was no door handle to get in and then when you could pull it open the second door was not locked EVER so anyone could just come in off the streets (safety issue in my opinion). There was some fan or something that was being run in the lobby when you check in and their was an electrical cord strung all the way from the front entrance to inside the lobby not secured, which was a tripping hazard. The swimming pool area was at least 80 degrees in there not exaggerating if not higher. It was probably a health issue. The "continental breakfast" has stale cereal and bread maybe some apples and yogurt but that was not everyday and we stated 4 nights.

I have stayed at less start hotels and have been very happy. This is horribly disappointing when you are excited to visit Omaha for the first time and bring your 10 year old son to his first away tournament. I can also tell you it makes me never want to stay at another Wyndham hotel because of the bad taste it leaves in my mouth.

The other thing that is horribly ridiculous is you can't get Wyndham points when it is booked as a blocked room. That is absolutely insane as we are paying the Wyndham Hotels & Resorts not some third party. I was told by Donna on the Wyndham website Chat Feature last night when I was trying to figure out how to make a complaint.
Read more
Date of stay: June 2024
1.0 of 5 bubblesValue
1.0 of 5 bubblesRooms
3.0 of 5 bubblesLocation
1.0 of 5 bubblesCleanliness
1.0 of 5 bubblesService
1.0 of 5 bubblesSleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sophia Stewart, Owner at Wyndham Omaha / West Dodge
Responded 4 weeks ago
Dear Guest, Appreciate you for bringing these issues to our attention. Please accept my sincere apology for the less-than-perfect stay. I can understand your frustration. We pride ourselves on giving the best possible guest experience, and I’m sorry we fell short in this instance. However, this is generally not what our guests experience with us and we hope you give us a chance to make it better for you. These issues have been taken up with our management and we are taking committed steps to rectify them and ensure this does not happen again.
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Michael R wrote a review Mar 2024
Pleasant Hill, Iowa
2.0 of 5 bubbles
Front Desk people unable to speak loud enough to be heard. Room very tired. No exhaust fan in bathroom. Not enough outlets in the room, so you are faced with decisions of which of the electrical items in the room you want to use. Specifically, there are more items furnished in the room than can be addressed by the available outlets, so the guest is faced with decisions as to whether they want to plug on some of the lights and the microwave, or the TV instead. Of course if you travel with electronics, then you have to add those options to list of candidates for outlets. Saving the best for last: there are no in-room instructions regarding TV operation, TV channel selections available, hours of included breakfast, or internet password. I travel a lot, rarely use Wyndham, before we checked in I was surprised at their low rates, now I know that they are an example of “overpriced and under delivered’”.
Read more
Date of stay: March 2024Trip type: Travelled as a couple
Room Tip: Avoid expectations based on other companies in the housing industry, even though inexpensive,...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Travelingirl02 wrote a review Oct 2023
Milwaukee, Wisconsin
1.0 of 5 bubbles
This is not a hotel to stay at if you can avoid it, do so!
The room was not clean. Crumbs and small red candies??? on the floor around the chair. Counter/desk top had crumbs under the glass top and sticky spots along the glass. Pulled out the small table to use for my laptop and was shocked by how sticky and dirty the entire table was. The bed is comfortable and nice pillows. There is no Free breakfast as describer on their website. This was one of the reasons I stayed there. No onsite restaurant and the bar was closed even on Sunday during all the football games. There was a message on my room phone and when I pressed the message button I was connected to the front desk. They had no idea how to get my message retrieved! It is very difficult to understand the front desk clerks. I had to listen very carefully and ask them to repeat what they had said. The place is quiet but the filthy room turn my stomach. Because I was there 4 days I went to Walmart and bought Clorox wipes to wipe down everything. I still shutter thinking about it. One good thing - it was quiet and I heard nothing inside my room. I must add there weren't a lot of other guests there!
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Date of stay: October 2023
2.0 of 5 bubblesValue
2.0 of 5 bubblesLocation
1.0 of 5 bubblesService
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Lynda S wrote a review Jun 2024
2.0 of 5 bubbles
I booked this hotel back in May 2024. The pictures showed a full hot breakfast and free parking. The parking was free, however the breakfast was not HOT, it consisted of toast and waffles, the lobby and halls were littered with debris. Our room did not have hot water and I found someone's false eye lashes on the bathroom counter indicating that the room was not cleaned the way it should have been. They were able to give us another room. When I asked them about the breakfast I was told that they stopped serving 10 days ago and that it was on their website. However as of today, June 3, 2024 the pics still show a full hot breakfast. We ended up going elsewhere for coffee and breakfast. Would not consider this hotel again.
Read more
Date of stay: June 2024
1.0 of 5 bubblesValue
2.0 of 5 bubblesRooms
3.0 of 5 bubblesLocation
2.0 of 5 bubblesCleanliness
2.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sophia Stewart, Owner at Wyndham Omaha / West Dodge
Responded 5 Jun 2024
Dear Guest, I want to extend my sincere apologies for the numerous issues you experienced during your stay. This is certainly not the level of service we strive for, and I'm truly sorry for the inconvenience and discomfort it caused you. Your detailed feedback is valuable, and I assure you we will address each of these concerns with the utmost urgency. Rest assured that this is not representative of the standard we aim to provide. I'm grateful for your patience and understanding, and I hope you will consider giving us another chance to exceed your expectations in the future.
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ColumbusTourist asked a question Jun 2019
Columbus, Ohio32 contributions64 helpful votes
Is there an email address for the hotel ?
gijadenyc asked a question Jun 2017
nyc203 contributions103 helpful votes
How far is airport and what would taxi fare be?
Answer from sbishop2017
Omaha, Nebraska
Good Morning, The airport is about 10 miles from our hotel and a taxi normally runs around $30. Please let us know if you have any other questions. Sincerely, Sean Bishop
Matt B asked a question Jan 2017
Des Moines, Iowa24 contributions7 helpful votes
is smoking allowed
Answer from sbishop2017
Omaha, Nebraska
Matt B, Good morning from Omaha, we are a non smoking facility. We do have an outside courtyard that our guests use for a smoking area. Sincerely, Sheraton Omaha
Stephanie H wrote a tip Jun 2024
1 contribution
1.0 of 5 bubbles
"Do not stay here."
Read full review
Nigerski wrote a tip May 2024
Omaha, Nebraska23 contributions4 helpful votes
5.0 of 5 bubbles
"It is a bit awkward to find. Luckily I know my way around Omaha. If you don't it might be a little struggle. "
Read full review
Michael R wrote a tip Mar 2024
Pleasant Hill, Iowa886 contributions42 helpful votes
2.0 of 5 bubbles
"Avoid expectations based on other companies in the housing industry, even though inexpensive, this place is overpriced for the experience!"
Read full review
Victor A wrote a tip Jan 2023
1 contribution
5.0 of 5 bubbles
"The waffles are the best here! "
Read full review
EagleScout1985 wrote a tip Jun 2022
Custer, South Dakota650 contributions59 helpful votes
2.0 of 5 bubbles
"Call the hotel in advance and ensure that their rooms are ready .........."
Read full review
Not the right property for you?
There are more places to choose from in the Omaha area.
PRICE RANGE
S$89 - S$118 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
crowne plaza omaha, omaha crowne plaza
FORMERLY KNOWN AS
Sheraton Omaha Hotel
LOCATION
United StatesNebraskaOmaha
NUMBER OF ROOMS
221
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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WYNDHAM OMAHA / WEST DODGE: UPDATED 2024 Hotel Reviews, Price Comparison and 158 Photos (NE) - Tripadvisor

Frequently Asked Questions about Wyndham Omaha / West Dodge
Which popular attractions are close to Wyndham Omaha / West Dodge?
Nearby attractions include Omaha Lounge (0.8 km), Borsheims (1.1 km), and Westroads Mall (1.1 km).
What are some of the property amenities at Wyndham Omaha / West Dodge?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Wyndham Omaha / West Dodge?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Wyndham Omaha / West Dodge?
Guests can enjoy an on-site restaurant and breakfast during their stay.
Is parking available at Wyndham Omaha / West Dodge?
Yes, free parking is available to guests.
What are some restaurants close to Wyndham Omaha / West Dodge?
Conveniently located restaurants include P.F. Chang's, Fleming's Prime Steakhouse & Wine Bar, and Bonefish Grill.
Are there opportunities to exercise at Wyndham Omaha / West Dodge?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are any cleaning services offered at Wyndham Omaha / West Dodge?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Wyndham Omaha / West Dodge?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Wyndham Omaha / West Dodge offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Wyndham Omaha / West Dodge?
Many travellers enjoy visiting Father Flanagan's Historic House (3.2 km).
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