Wyndham Omaha / West Dodge
655 North 108th Avenue, Omaha, NE 68154
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About
#36 of 93 hotels in Omaha
Location
Cleanliness
Service
Value
GreenLeaders Silver level
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Golf course
Pets Allowed ( Dog / Pet Friendly )
Shuttle bus service
Parking
Wifi
Hot bath
Indoor pool
Heated pool
Breakfast available
Breakfast buffet
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Convenience store
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Room service
Safe
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Green
Location
43Car recommended
Grade: 43 out of 100
28Restaurantswithin 1 km
2Attractionswithin 1 km
Contact
655 North 108th Avenue, Omaha, NE 68154
Getting there
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513Reviews4Q+A100Room tips
Reviews
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Not the Sheraton it once was. This place was a dump. Being closed for over 2yrs they just open the doors like nothing happened. No ice machines,elevator was broke,smell of mold everywhere, commercial air freshners spraying non stop on all levels. US flag outsid e at nite no light. Gunshot blast thru glass up front. Signs of doors kicked, wall paper falling off walls. Booked 2 nites. Only stayed one night cause it smelled so bad it made us sick. Took 3 tries to get us in a room that was actually clean and ready
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Date of stay: May 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
This was one of the few Wyndham properties in Omaha that had good reviews on TripAdvisor. We want to give it another positive review. This hotel was completely refurbished & just opened in Jan. The staff was very friendly, the room was very clean and the bed comfortable. We ordered a grilled chicken sandwich/fries from their restaurant & it was very good and only $10. The complimentary breakfast was great with fresh fruit, eggs & sausage, etc. The only negative is that the location is a little challenging to find but that wouldn’t stop us from staying here again.
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Date of stay: March 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Victor A wrote a review Jan 2023
I travel quite a lot, this hotel will be my stay every time. From checkin to checkout it’s a great experience. Rooms are clean and spacious, great breakfast, very relaxed setting, and the location is perfect. Thank you Wyndham Omaha/West
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Date of stay: January 2023Trip type: Travelled solo
Value
Location
Service
Room Tip: The waffles are the best here!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Sophia Gutierrez, Owner at Wyndham Omaha / West Dodge
Responded 29 Jan 2023
Dear Guest, Thank you for your awesome review! Reviews like yours are what keep us going the extra mile to deliver our best. We are happy that you are enjoying our services. We will always ensure that we keep delighting you with our facilities and services. Keep exploring, Happy staying!!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Toni B wrote a review Jan 2023
The new management team was so friendly and accommodating when I stayed. The stay went well and we had no issues to note. The location is pretty convenient too and was easy to get around omaha being right off Dodge and close to interstate.
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Date of stay: January 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Sophia Gutierrez, Owner at Wyndham Omaha / West Dodge
Responded 29 Jan 2023
Dear Guest, Many thanks for the review with positive comments and ratings. We are glad that you were pleased with the location and staff. Our team will always ensure that we keep delighting you with our facilities and services. Keep exploring, Happy staying!!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I enjoyed my stay so much. They have a new staff on site, and you can tell they are turning this place around! The breakfast was delicious and check in was quick and painless. Priced right, I'll definitely be back.
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Date of stay: January 2023Trip type: Travelled on business
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Sophia Gutierrez, Owner at Wyndham Omaha / West Dodge
Responded 24 Jan 2023
Dear Guest, Wow! What a wonderful review, we truly appreciate your business and your trust in us. I am very happy to hear that our staff and service met your needs and expectations. Wish you a pleasant stay in the future as well.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I was rudely asked by hotel staff if I was having sex, Thats none of their business. I would guess the state f nebraska Loves to bother people for their own benefits. I did not enjoy having the staff bother me and then ask about my SEX life.
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Date of stay: December 2022Trip type: Travelled on business
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Sophia Gutierrez, Owner at Wyndham Omaha / West Dodge
Responded 2 Jan 2023
Dear Guest, Your feedback is very much appreciated. Our Team always strives for a comfortable experience for our guests, so we are disheartened to read your review and know that we fell short of meeting your expectations. We apologize for the inappropriate behavior shown by our staff and will discuss this with the team to ensure that accommodating high-quality service is maintained. Your feedback is very much appreciated. Our Team hopes we can make it up to you in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Booked a room here over a week ago through a third party app. When I got to the hotel they said they had no room for me even though I had already booked and paid over a week ago. Front desk offered absolutely no help at all with an alternative hotel or any solution. Just said they have no room for me. Terrible experience
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Date of stay: September 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Sophia Gutierrez, Owner at Wyndham Omaha / West Dodge
Responded 18 Nov 2022
Dear Guest, We regret that you had an unpleasant experience at our property. Our Team never wants our guests to go back like this with an unpleasant experience. We are actively investigating your feedback with our management for prompt action. I hope this will not be your last impression of us and hope that you will reconsider staying with us in the future. If you have any queries regarding this issue, please call up the property for further assistance.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Booked online through Wyndham Rewards and had confirmation of a room with two queen beds for myself, my husband and twin 13-year-old daughters. When we arrived which was around 10:00 p.m. told that they only had a king size room available. One bed for four people!! Even though I had a confirmed reservation - said they had overbooked online reservations. Did not even have a roll away! We took the room anyway because we were all so tired. After getting to our room there was very loud music for most of the night. Also, the floor had a very weird aroma as soon as we stepped off of the elevator. Never again!
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Date of stay: September 2022
Location
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Sophia Gutierrez, Owner at Wyndham Omaha / West Dodge
Responded 12 Sep 2022
Dear Guest, It is saddening for us to read about your recent experience with us. Please accept our apologies for the issues you encountered regarding your reservation. We will speak with our team to ensure that similar incidents will be prevented in the future. We hope you will give us another opportunity to provide you with a better stay.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Where to even start, the service is slow and took 40 minutes to get checked in. The poor lady checking in was struggling but every time she called for someone to help nobody turned up until the 4th phone call for help. The hotel doesn’t smell the greatest and the pool water smells worse. The first day there the water only smelled a little bad but the second day it smelled awful. Maybe it was a bad chemical day for the water but it smelled gross. When we got to our room it smelled musty. We found someone else’s clothes in a bag so it definitely wasn’t cleaned that well. When house keeping came in the next day, they only emptied one of the trash cans. The clincher happened on our second night when we found two cockroaches in the room in the middle of the night. After telling the front desk, they seemed a little concerned but didn’t say much other than they would call and exterminator. Over all I give it a 2 because at least the beds were comfortable and the food was good. Definitely would not recommend.…
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Date of stay: September 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Sophia Gutierrez, Owner at Wyndham Omaha / West Dodge
Responded 6 Sep 2022
Dear Guest, Appreciate you for bringing these issues to our attention. Please accept my sincere apology for the less-than-perfect stay. I can understand your frustration. We pride ourselves on giving the best possible guest experience, and I’m sorry we fell short in this instance. I’ll try my best to make this situation right. We hope in the future you will give us another opportunity to show you our usually excellent hometown hospitality.a
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Rude, lack customer service. Booked the room with Priceline July 23. I walked up to desk and couldn’t even say anything. She said we got no rooms. Ok, well I already paid. She said you won’t be charged if you don’t check in. I’m like can you check. She says no, there are no rooms. Ok 5 days later, I’m still trying to get my money back. Do not recommend.
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Date of stay: July 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Sophia Gutierrez, Owner at Wyndham Omaha / West Dodge
Responded 2 Aug 2022
Dear Guest, Thank you for choosing our hotel and sharing your experience. We want every guest to be treated with respect and friendly service. Therefore we sincerely apologize for the unsatisfactory service you received from some of our associates. We are also deeply sorry for the difficulty you encountered with our service and reception to your requests. We have shared your concerns with the appropriate individuals. They are still investigating this issue and will get back to you soon. If you have any queries regarding this issue, please call up the property for further assistance.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$86 - US$112 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
crowne plaza omaha, omaha crowne plaza
FORMERLY KNOWN AS
Sheraton Omaha Hotel
LOCATION
United StatesNebraskaOmaha
NUMBER OF ROOMS
221
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Claim Your ListingWYNDHAM OMAHA / WEST DODGE: UPDATED 2023 Hotel Reviews, Price Comparison and 145 Photos (NE) - Tripadvisor
Frequently Asked Questions about Wyndham Omaha / West Dodge
Which popular attractions are close to Wyndham Omaha / West Dodge?
Nearby attractions include Omaha Lounge (0.8 km), Borsheims (1.1 km), and Westroads Mall (1.1 km).
What are some of the property amenities at Wyndham Omaha / West Dodge?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Wyndham Omaha / West Dodge?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Wyndham Omaha / West Dodge?
Guests can enjoy an on-site restaurant and breakfast during their stay.
Is parking available at Wyndham Omaha / West Dodge?
Yes, free parking is available to guests.
What are some restaurants close to Wyndham Omaha / West Dodge?
Conveniently located restaurants include P.F. Chang's, Fleming's Prime Steakhouse & Wine Bar, and Bonefish Grill.
Are there opportunities to exercise at Wyndham Omaha / West Dodge?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Does Wyndham Omaha / West Dodge have an airport shuttle?
Yes, Wyndham Omaha / West Dodge offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Wyndham Omaha / West Dodge?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Wyndham Omaha / West Dodge?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Wyndham Omaha / West Dodge offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.