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Castello Boutique Resort & Spa

Papatheodorou, Sissi, Crete 724 00, Greece
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Apr 9 Apr 10
1 room, 2 adults, 0 children
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Traveller (374)
Room & Suite (105)
Dining (73)
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09/04/2017 10/04/2017
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    Overview

    • Excellent80%
    • Very good14%
    • Average2%
    • Poor1%
    • Terrible1%
    Travellers talk about
    “main course” (45 reviews)
    “private pool” (57 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Pool
    Restaurant
    Room Service
    Bar/Lounge
    Fitness centre
    Spa
    5 Star Hotel
    All hotel details
    Rooms
    09/04/2017 10/04/2017
    Standard Room

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    Standard Room

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    09/04/2017 10/04/2017
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    Traveller rating
    Traveller type
    Time of year
    Language
    All reviews main course private pool the penthouse church bells turn down service hotel is modern complimentary bottle of wine jacuzzi bath superior room egg station nothing is too much trouble cold meal both breakfast and dinner welcome drink fresh fruit buffet style fabulous hotel tea and coffee making facilities relaxing break resort spa
    Reviewed 12 February 2017

    A relaxing all inclusive offer was available. Massage therapy was expensive. Good staff welcoming and excellent wine and meal service in the private fine dining area, we enjoyed this the most. Concierge helped me to post my postcards at the end of 5 night stayMore

    Helpful?
    Response from KRITSOTAKISNIKOS, Γενικός Διευθυντής at Castello Boutique Resort & Spa

    Your comments are very valuable to us and we want to express our gratitude to you for taking a moment to share your experience at our property. It is pleasing to know that during your time at Castello Boutique Resort & Spa you did enjoy...More

    Reviewed 14 December 2016

    First time at the Castello and it most certainly will not be our last. The level of service throughout our stay was terrific, all the staff and I mean all the staff could not do enough for you at anytime of day or night. The...More

    Review collected in partnership with Jet2holidays
    Helpful?
    Response from KRITSOTAKISNIKOS, Γενικός Διευθυντής at Castello Boutique Resort & Spa

    Thank you so much for taking the time to post a review following your stay at the Castello Boutique Resort & Spa. It gives us great pleasure when our guests enjoy every aspect of their stay. We do take pride in catering to our guests’...More

    Reviewed 14 December 2016

    Initial blip with room with hotel putting us in upgrade which wasn't good (room 101). Room 315 was excellent, staff very good throughout hotel, couldn't do enough for you and they remembered our names. A lot a carte made a change from buffet, plenty of...More

    Review collected in partnership with Jet2holidays
    Helpful?
    Response from KRITSOTAKISNIKOS, Γενικός Διευθυντής at Castello Boutique Resort & Spa

    I am thrilled that you chose Castello Boutique Resort & Spa for your recent holidays at Crete and I am pleased you enjoyed your experience, from the fabulous food, the unobtrusive yet friendly service and hospitality from our valuable staff. Your feedback is very motivating,...More

    Reviewed 10 November 2016 via mobile

    As one of the small hotels of the world I can recommend visiting this hotel . We were there on the last week before the hotel closed for winter and will reopen in early Spring. I had read most of the TripAdvisor reports about this...More

    Helpful?
    Response from KRITSOTAKISNIKOS, Γενικός Διευθυντής at Castello Boutique Resort & Spa

    Thank you for sharing your experience of the Castello Boutique Resort & Spa with the readers of the Trip Advisor website. We are delighted to read that you so enjoyed your stay with us. It is the aim of our staff to create an ambience...More

    Reviewed 10 November 2016 via mobile

    I booked this hotel for my boyfriend and I for a short break in September. We arrived late and staff rushed to help with our bags, we were welcomed with a refreshing drink and staff couldn't have been more welcoming on our arrival. We were...More

    Helpful?
    Response from KRITSOTAKISNIKOS, Γενικός Διευθυντής at Castello Boutique Resort & Spa

    Thank you very much for choosing our hotel for your holidays and for this lovely review with all positive comments and compliments! It was a pleasure to read that the hotel staff was able to accommodate your every need with a smile. On behalf of...More

    About
    Amenities
    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Pool
    • Free Parking
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Breakfast included
    • Room Service
    • Hotel Amenities
    • Free Parking
    • Airport Transportation
    • Breakfast included
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Multilingual Staff
    • Room Service
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hot Tub
    Photos
    Traveller (374)
    Room & Suite (105)
    Dining (73)
    Pool & Beach (40)
    Nearby
    Nearby Restaurants
    Neromilos
    796 reviews
    .58 km away
    Menios Taverna
    320 reviews
    .21 km away
    Ormos Cafe
    363 reviews
    .40 km away
    Drosia Tavern Sissi
    275 reviews
    .25 km away
    Nearby Attractions
    The Jolly Roger
    283 reviews
    .10 km away
    Sissi Mini Golf
    183 reviews
    .23 km away
    Boufos Beach
    255 reviews
    .37 km away
    Crete Safari
    55 reviews
    .23 km away
    Questions & AnswersAsk a question
    lucie1414
    What's the travel time to the hotel on a shuttle transfer from Heraklion?
    12 February 2017|
    Answer Show all 4 answers
    Response from Steph W | Reviewed this property |
    Approximately 50 minutes, which included 3 pick ups on the way to the airport. Hope this helps.
    1
    Vote
    tiggerukreading
    HI Amy We are looking to book a stay in September through BA, the options for rooms, are Superior Room or Junior Suite. Do you know if any Superior rooms are on the top floor, or are they all Suites? Ideally we would also like to overlook the pool and gardens, but not be directly above the bar area, where was your room 312? Thank you for your help Val
    16 January 2017|
    Answer Show all 3 answers
    Response from Amy M | Reviewed this property |
    Sorry for the late reply Val, hopefully I can still help. Our superior room was on the middle floor (of 3) and overlooked the pool and gardens but not above the bar. It was a very good room to have. Not sure if there are... More
    1
    Vote
    Lyn B
    Are there any 2 bed apartments? We would be travelling with our 16 year old daughter. This hotel looks perfect. Thanks Lyn
    23 December 2016|
    Answer Show all 4 answers
    Response from KRITSOTAKISNIKOS | Property representative |
    Herewith I would like to introduce myself as the Gen. Manager of Castello Resorts and to thank you for your interest to our hotel. Kindly let you know that in our hotel there are not apartments and it is an Adults Only Hotel... More
    0
    Votes
    Google Translation
    Room Tips
    "Higher with view of Church"
    LondonAndyJ, 1 month agoRead review
    "Rooms are really spacious and super clean but the curtains need a rethink. If it's possible cost wise I..."
    David H, 3 months agoRead review
    "Room 404 in fall. Sunny. Bit noisy with barking dogs. All rooms have a/c."
    Denise N, 5 months agoRead review
    "We had a pool view room, which meant we could enjoy the evening entertainment from the comfort of our balcony."
    Kirby W, 5 months agoRead review
    "we were in a 2 floor apartment right by the pool, really handy and a balcony on both sides so sun all day if..."
    Beryl S, 5 months agoRead review
    "The junior sweet is worth the upgrade ."
    V4488TUwilliamm, 5 months agoRead review
    "Could not be better"
    dennislA4281SM, 5 months agoRead review
    "I thunk the standard rooms above the pool on the top floor would be the besto"
    winonhols, 5 months agoRead review
    "305 Jacuzzi and massage shower and pool"
    Loki-Scotland, 6 months agoRead review
    "Rooms at the back are quieter but the view is across scrub type areas to the mountains"
    Roz G, 6 months agoRead review
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