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Castello Boutique Resort & Spa

Travellers' Choice award winner
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$313*
US$164*
US$313*
US$164*
US$313*
US$164*
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Castello Boutique Resort & Spa
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663 Reviews from our TripAdvisor Community

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Showing 530: English reviews
Devizes, United Kingdom
Reviewed 29 May 2016

From the lemonade at the welcome to the hugs at our departure, really couldn't fault the hotel or, more especially, the staff. 4 friends travelling together & we were all v. happy with our 1-week stay. Our rooms were on the back of the hotel overlooking the mountains (422 & 424) & I would recommend them, very comfortable & spacious....

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Helpful?
1Thank Su-Mart
KRITSOTAKISNIKOS, Γενικός Διευθυντής at Castello Boutique Resort & Spa, responded to this review

We are so delighted to see you and your friends had such an enjoyable stay with us. The team here at the hotel, are the key to our guests’ satisfaction. We are delighted as well, to hear that you had a relaxing holiday and very much appreciate your nice comments. Furthermore, we very much appreciate your high recommendation we are...

Amsterdam, The Netherlands
Reviewed 29 May 2016

We stayed here for a few days in September as a long weekend trip away from the cold of Continental Europe. This hotel was definitely charming, the food was excellent, but it lacks the character I've come to expect from SLH's I have visited around the world. Pluses: + the room we had was great + the food was excellent...

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Helpful?
Thank Chaffar
KRITSOTAKISNIKOS, Γενικός Διευθυντής at Castello Boutique Resort & Spa, responded to this review

Thank you for taking the time to share your detailed feedback about Castello Boutique Resort & Spa. I am very sorry to read that our hotel lacks the character you've come to expect from SLH's. Let me kindly tell you that in the affiliation of Small Luxury Hotels of the World belong different types of hotels. One kind of type...

Lymington Hampshire
Reviewed 28 May 2016

A really beautiful boutique hotel that has a great feeling from the moment you first walk up to the reception.We arrived close to midnight. and were taken to our very spacious spotless room to discover a lovely meal waiting for us. The meals are very good and varied,the staff very attentive.The pool with its comfortable surroundings and privacy are great...

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Helpful?
Thank Rosemarypearl
KRITSOTAKISNIKOS, Γενικός Διευθυντής at Castello Boutique Resort & Spa, responded to this review

Thank you for your kind review. The team and I are so pleased to see your comments on our service as we take pride in offering the best to our guests. We are glad to know that you appreciated so much our service and our hospitality, which means a lot to us, as it shows that providing even the smallest...

Surrey, United Kingdom
Reviewed 27 May 2016 via mobile

This hotel deserves its number 1 listing in Sissi. We arrived on a Saturday to be greeted by the sounds of a saxophonist playing. Though entertainment was not every night those that did entertain us were first class. We had a room overlooking the pool. The room was very clean and modern with a very large balcony and a great...

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Helpful?
1Thank Vidakaren D
KRITSOTAKISNIKOS, Γενικός Διευθυντής at Castello Boutique Resort & Spa, responded to this review

Thank you for posting such a positive and motivating review about your recent stay in Castello Boutique Resort & Spa. We are delighted to read that you enjoyed your stay with us here at Castello Boutique Resort & Spa and we’re proud to read ‘‘This hotel deserves its number 1 listing in Sissi’’, as we take pride in being able...

Reviewed 25 May 2016

Excellent hotel,could not fault it,fab location.Staff could not do enough for you.Stalios and his team gave excellent service in restaurant,food very good,,and plenty to choose from.Close to sea and village,local tavernas,everyone so friendly in Sissi.Will definitely go again!Thankyou all at Castello.xx 10/10

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Helpful?
Thank Margaret K
KRITSOTAKISNIKOS, Γενικός Διευθυντής at Castello Boutique Resort & Spa, responded to this review

Thank you for taking the time to share your feedback with TripAdvisor community. I’m delighted to read your review and very much appreciate your feedback from your recent stay at the Castello Boutique Resort & Spa. It's a great pleasure to know that you enjoyed your stay in our hotel, the food quality and dinner options in our restaurant and...

Abergele, United Kingdom
Reviewed 22 May 2016

This is a very nice hotel. SISSI is a fabulous find. We have been here a week and love it. The staff are great the walk in shower fabulous. It's a bit pretentious but that's OK. However it is in danger of falling into the corporate trap. There are some really good restaurants in Sissi serving wonderful local food, with...

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Helpful?
Thank Ian C
KRITSOTAKISNIKOS, Γενικός Διευθυντής at Castello Boutique Resort & Spa, responded to this review

Thank you for the review that you have written on the Trip Advisor website. It appears that overall you enjoyed your stay at the Castello Boutique Resort & Spa. I would like to kindly mention that our dinners based to stylish international and local cuisine in a relaxed atmosphere. The use of Callista Spa's fitness room and heated indoor pool...

Reviewed 21 May 2016 via mobile

My husband and I stayed here for a week in May. The hotel staff are lovely and very helpful. The rooms are spacious, bright and clean. Breakfast had lots of choice and was very tasty. Would recommend not choosing the all inclusive, not because the food is bad but just because there are lots of lovely restaurants in Sissi to...

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Helpful?
Thank Natalie H
KRITSOTAKISNIKOS, Γενικός Διευθυντής at Castello Boutique Resort & Spa, responded to this review

Thank you for the review of your stay that you have posted on the Trip Advisor web site. We are delighted to read that you enjoyed your stay and that our staff made you feel welcome and relaxed. It is the aim of the Castello Boutique Resort & Spa management and staff to exceed the expectations of our guests, with...

Reviewed 20 May 2016 via mobile

10 days in this adult boutique hotel has been fabulous. A warm welcome awaits you and at the heart of this hotel are the wonderful staff. We stayed for 7 nights in a Junior Suite with a pool, room 101 which enjoys sun late into the afternoon and is the corner room with an extra terrace area. The duplex floor...

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Helpful?
1Thank Elinor P
KRITSOTAKISNIKOS, Γενικός Διευθυντής at Castello Boutique Resort & Spa, responded to this review

Thank you for posting such a positive feedback about Castello Boutique Resort & Spa, considering us ‘‘A Special Hotel’’. We are extremely delighted that your recent stay with us at Castello Boutique Resort & Spa was a wonderful experience! It is so rewarding to learn that you enjoyed your stay with us, we met your expectations and you were happy...

Bournemouth, United Kingdom
Reviewed 20 May 2016

From our arrival to our departure we were made to feel so welcome by all the staff.. Having experienced many hotels over the years this has to be one of the best. Nothing was too much trouble for them. The restaurant provides an excellent menu with superb service. The Spa is well designed with plenty of options on offer and...

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Helpful?
Thank Chalky46
KRITSOTAKISNIKOS, Γενικός Διευθυντής at Castello Boutique Resort & Spa, responded to this review

Thank you for taking the time to leave your compliments for Castello Boutique Resort & Spa, after your recent stay. We are pretty sure this feedback will not only encourage us to keep on trying the best for our guests, but will help our future travellers as well. We are glad as well to know that you appreciated so much...

Reviewed 19 May 2016

We stayed at Castello boutique for a week in the second week of May. We had a late night flight and didn't arrive until around 1:00am, check in was quick and the receptionist was very friendly and made us feel very welcome. On showing us to our room the receptionist mentioned they had left us cold plates and a fruit...

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Helpful?
2Thank tmhx
KRITSOTAKISNIKOS, Γενικός Διευθυντής at Castello Boutique Resort & Spa, responded to this review

It was a pleasure reading your comments and thank you for taking the time to write them. I'm glad you had an excellent experience with the Castello Boutique Resort & Spa and as you mentioned ''we made it a memorable experience!'': Unfortunately, cause to the cold weather (not usual for Crete on May), you have not the chance to enjoy...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Concierge
  • Room Service
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Stylish high-quality design is the hallmark of this deluxe boutique resort, situated in one of the most beautiful and sought-after locations in Crete, the traditional seaside village of Sissi. Recalling a bygone era of gracious living, Castello Boutique Resort & Spa offers the personalized service and amenities required by today's discriminating traveler. Since 2015 Castello Boutique Resort and Spa became adult only hotel and have entered the SLH family- Small Luxury Hotels of the world. ... more   less 

Additional Information about Castello Boutique Resort & Spa

Address: Papatheodorou, Sissi, Crete 724 00, Greece
Region: Greece > Crete > Lasithi Prefecture > Sissi
Price Range: $185 - $439 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Castello Boutique Resort & Spa 5*
Number of rooms: 48
Reservation Options:
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Also Known As:
Castello Boutique Resort And Spa
Castello Boutique Hotel Sissi
Castello Boutique Resort & Spa Sissi, Crete
Hotel Style:
#1 Luxury Hotel in Sissi
#1 Spa Hotel in Sissi
#1 Romantic Hotel in Sissi
#1 Family Hotel in Sissi
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Questions & Answers

Here's what travellers have asked, with answers from Castello Boutique Resort & Spa staff and other travellers.
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Questions? Get answers from Castello Boutique Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We had a junior suite with our own plunge pool. Certainly recommended as the weather gets hotter. We had a huge living area with a huge bed upstairs from this. Bathroom fully stocked and of a good size. Shower only but cubicle was very large. Daily 'turn down' service and sheets changed midweek. Lovely hotel!”
jackdaz14, 17 May 2017 | Read review
“Room 302 has sun till 2pm, superior room with private pool.”
Maggie12a, 16 May 2017 | Read review
“Please read the full review”
PeetieWeetie2014, 16 May 2017 | Read review
“Send an e-mail to Nikos, the general manager with your needs/ requirements and you will not be disappointed.”
Begg70, 15 May 2017 | Read review
“room with private pool, amazing.”
TripMember04252016, 6 May 2017 | Read review
5 of 5
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US$164* /night
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Prices are for 1 room, 2 adults
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